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Overview
ABOUT US
AREAS OF EXPERTISE
RECRUITMENT PROCESS
CONTACT US
Contents
4
/fɔ:/
number
The number 4’s numerology relates to strong morals, traditional
values and integrity, symbolising honesty and determination.
About Us
ardent
/˙a:d(ə)nt/
adjective
1.	 very enthusiastic or passionate.
	“an ardent recruiter of built environment professionals”
www.ardent4.com
We are ardent for (4) what we do, for our chosen sectors, for
delivering the best possible service and making a difference…
At Ardent4 our approach is not revolutionary, it is a proven and detailed
process that enables us to deliver what we set out to do.
In an industry that’s becoming increasingly complex and fragmented, we offer simplicity
and customer satisfaction. We are driven and focused on providing a quality lead
solution. Our aim is to make recruiting easy for our clients, assuring complete
confidence in our services.
Ardent4 is supported by The Cordant Group, a family business founded in 1957
and now the UK’s second largest independent recruiter.
With a database of over 300,000 job seekers, we are trusted by
organisations of all sizes to source the best talent for their workforce.
Last year we filled 8,600 permanent positions and currently place
32,000 people into temporary roles every week.
About Us
300,000
Job seeker database
8,600
Permanent positions filled
32,000
Temporary roles placed
www.ardent4.com
Technical Services within Facilities Management includes mechanical & electrical maintenance,
heating, ventilation, and air conditioning, energy management and compliance.
WIth many organisations now bringing CSR and operating sustainably to the forefront of their agenda, HVAC, energy
management and mechanical & electrical maintenance all require the capability to implement a long term perspective,
which focuses on best practice in terms of managing utilities and energy efficiently, whilst reducing costs and carbon
emissions.
Within Technical Services, planning, programming and monitoring workloads and budgets are essential skills to
be successful. Deadlines and targets are also challenging within this sector and therefore professionals must
be able to manage this pressure, whilst building relationships with suppliers and colleagues.
Typical jobs we supply within this sector include:
•	 HVAC Engineers
•	 Commercial Gas Engineers
•	 Critical Engineers
•	 Hard Services/Asset Manager
•	 Energy Manager
•	 Business Development Manager
•	 Technical Director
Our Expertise - Technical Services Recruitment
www.ardent4.com
Within Facilities Management, soft services is a rapidly expanding and increasingly important specialism.
Security, cleaning and catering remain the three most prominent service lines but the soft services space is so diverse. Groundskeeping,
post room, reprographics, front of house, the list is extensive. As this specialism grows, the ability to manage the rising number of
challenges within this sector is essential. Organisations need to ensure the professionals they hire regularly update their knowledge and
expertise with training, industry networking events and sharing insights internally within teams.
At Ardent4 we understand that organisations within the soft services industry require professionals who are highly customer
focused, have the ability to build relationships with colleagues and external stakeholders, hold extensive industry expertise and
the ability to optimise budget management.
Typical roles we supply within this sector include:
•	 Contracts Manager
•	 Business Development Manager
•	 Housekeeping Supervisor
•	 Cleaning Manager
•	 Deputy Site Manager
•	 Security Contracts Manager
•	 Soft Services Manager
Our Expertise - Soft Services Recruitment
www.ardent4.com
Our interim recruitment solutions allow your
business to adapt flexibly to unpredictable
workforce requirements at short notice, such as
managing short term contracts, maternity and
sickness cover and allocating extra resources to
high maintenance projects.
Our core focus is on two key areas - mobilisation and bid
management, supplying short term candidates that will ensure
your business gains a competitive edge.
Typical interim roles we supply include:
•	 Mobilisation Manager
•	 Bid Manager
•	 Bid Writer
Mobilisation:
The impact of mobilisation is critical upon any project and it’s
important to ensure this phase is planned and executed effectively.
Mobilisation can frequently require extra resources, which
would leave disparaging gaps in your workforce if you source
resources internally. Subsequently, our network of highly skilled
and experienced interim candidates will ensure you’re allocating
specialist mobilisation professionals to the project, without leaving
gaps in your existing workforce or utilising inexperienced internal
employees.
Bid Management:
Tender opportunities are crucial to growing your business but
are unpredictable and difficult to plan for. They need to be
comprehensive, with attention to detail and managed effectively
in terms of meeting strict deadlines. We supply specialist FM bid
professionals with a track record of winning bids and tenders,
who can quickly adapt to your organisation at short notice. Their
expertise and experience will strengthen and improve your tender
bid success rate.
Our Expertise:
Interim Recruitment
www.ardent4.com
The UK’s building sector has experienced a period of volatility over the last 5 years.
Construction budgets for buildings have fallen due to austerity and a lack of investment from the
Government, whilst banks have also restricted their lending to businesses and consumers. However, post
recession the UK’s economy is recovering which has led to prospects massively improving.
75% of employers are planning to increase the wages of their workforce over the next year, which highlights
the rising level of activity and improved employer confidence. Since the recession and volatility of the
building industry, many skilled employees left the industry, leaving a large skill gap in the market. 87% of
employers within the sector actually state this will create significant challenges in the future due to the lack
of skilled, knowledgeable and trained professionals if the industry and demand for new employees continues
to grow.
Typical roles within this sector include:
•	 Site Engineer
•	 Site Manager
•	 Project Manager
•	 Quantity Surveyor
•	 Commercial Manager
•	 Estimator
Our Expertise - Building Recruitment
www.ardent4.com
Civil Engineering Recruitment:
The civil engineering sector is experiencing growth as the construction industry recovers post
recession. Unfortunately, recent research found half of civil engineering employers felt ‘let down’ by
new recruits as many organisations do not believe graduates have enough enthusiasm, knowledge
of the industry or insights into associated technology. 50% of employers also believe that
technical civil engineering degrees do not prepare graduates for the practical nature of their
role, which can create challenges when integrating graduates into the workplace.
Whilst being accountable for a project’s design, implementation and the complex
challenges associated with this, civil engineers require the ability to lead, strong
relationship skills and understand how to problem solve whilst collaborating with
a team of surveyors, construction managers, technicians and urban planners.
Budgets, deadlines and teamwork are all key aspects of civil engineering, which
requires a specialist skill set to manage.
Our Expertise: Civil Engineering & Infrastructure
Typical roles within this sector include:
•	 Senior CAD Technician
•	 Geotechnical Engineering Manager
•	 Graduate Civil/Structural Engineer
•	 Senior Planner
•	 Principal Civil Engineer
•	 Quantity Surveyors
•	 Structural Design Engineer
www.ardent4.com
Infrastructure Recruitment:
With a 20% fall in output since 2008, the infrastructure industry has experienced challenges in
recent years. However, it’s recovery is beginning to pick up, with the UK investing £36 billion into
infrastructure, which will support over 150,000 jobs. 88% of infrastructure organisations believe
prospects are bright for the future whilst 86% of employees are excited about the future of their
employer.
Attracting the right candidates and employees is a barrier for the industry, with 90% of
infrastructure businesses believing that a lack of skilled workers is already an issue or will be in the
future. Management, analytics staff and technical roles are the key areas with skill shortages.
At Ardent4 we appreciate that the increasing construction skills shortage, exacerbated in the
infrastructure sector, combined with the need to hire the best people, will mean that future
demand will always out strip supply. Therefore, as far as possible, we endeavour to use our expert
knowledge and understanding of a client’s business to carefully match a candidate’s skills and
aspirations to an appropriate role; achieving success for both our clients and candidates.
Our Expertise: Civil Engineering &
Infrastructure
Typical roles within this sector include:
•	 Civil Engineers
•	 Project Managers
•	 Structural Architects
•	 Specifiers
•	 Structural Engineers
•	 Lighting Engineers
•	 Quantity Surveyors
•	 Building Surveyors
www.ardent4.com
Ardent4 offers a specialist supply service to clients within the M&E and Fit-Out sector
within construction.
We supply candidates that truly understand this sector, with relevant experience and in depth expertise that offers
the ability to manage and overcome key industry challenges such as budgets, short deadlines, compliance and
health & safety requirements.
M&E Recruitment:
Mechanical & electrical installations are essential to the inner workings of any building but must be
managed safely.
We understand that your business requires professionals who can correctly install, safeguard
and effectively maintain electrical systems. Installation and ongoing maintenance also needs
a team with an in depth understanding and knowledge of industry standards and legislative
regulations.
With electrical ignition being the most common cause of fires today, fire damage and
business disruption are threats that need to be mitigated by employing professionally
trained, skilled and experienced candidates that you can trust and have confidence in.
Our Expertise: M&E and Fit-Out
Typical M&E services we partner with include:
•	 Critical power
•	 Cooling
•	 Lighting
•	 Heating
•	 Air-conditioning
•	 Ventilation systems
•	 LV and HV electrical distribution
•	 Fire and intruder alarms
•	 CCTV
•	 Lifts and escalators
www.ardent4.com
Fit-Out Recruitment:
The most challenging pressure on the fit-out industry is client satisfaction. The complexity and challenges
of fit-out projects require not just the ability to deliver but also to ensure this is on time, to budget and
in line with safety and legislative requirements. Fit-out differs from most construction projects in that
meeting project and delivery deadlines is critical, to ensure continuity of a client’s operations.
Design professionals form an essential part of the fit-out sector, as factors such as natural light &
ventilation, ceiling heights, staircases and interior specifications must be accounted for. Attention
to detail, creativity and problem solving are all essential skills for fit-out projects.
Typical roles within this industry include:
•	 Interior Architect
•	 Interior Design Manager
•	 Fit Out Project Manager
•	 Operations Manager
•	 Designer
•	 Architectural Technician
•	 Contracts Manager
Our Expertise: M&E and Fit-Out
www.ardent4.com
We understand the importance of a thorough recruitment process from initial
engagement right through to onboarding. Everything we do is built on quality,
ensuring that we do not cut corners during any part of the process.
We use a mix of traditional recruitment techniques as well as investing in the latest technologies in
order to provide a complete service to all of our clients.
Our candidate database, which averages an upload of 2,400 CV’s per week, has the capability
to automatically match active candidates to our clients requirements.
In addition to this, it ensures that we hold all relevant documentation for applicants
before commencement of the interview process. Once compliant the candidate can
then be progressed further.
Recruitment Process
www.ardent4.com
Recruitment Process
Thorough
assessment of client
requirements
Assessment
Skill and role
specification
Workforce Planning
Access to Group
candidate database
of 300,000
Sourcing
Candidate attraction
strategy
Social media
integration – private
candidate
Ongoing process
management and
reporting
Defined on boarding
process
Tailored applicant
vetting
Screening
In-depth interview/
Assessment Centre
Candidate skill and
culture analysis
Ensuring positive
applicant journey
Fulfilment
www.ardent4.com
Ardent4’s approach ensures that we deliver full compliance when supplying
temporary or contract staff, which mitigates the risk of legal exposure to our
clients. This ensures that you are not exposed to unnecessary risk.
Our specialist team will support you with:
•	 Change in Contract Duration
•	 Role Changes
•	 Industrial Relations / Action
•	 Death on site
•	 Worker Performance Issues
•	 Periodic Leave Requests
•	 Redundancies and Notice
Compliance
www.ardent4.com
We endeavour to create a sustainable culture of safety throughout all our
sectors and promote a genuine commitment of overall safety within an
organisation when supplying temporary or contract staff.
Our staff are trained to ensure:
•	 Safe and reliable equipment
•	 Machine inspections
•	 Job site awareness
•	 Well-trained engineers
•	 Properly designed job sites
•	 Effective personal protective equipment
We are totally committed to providing and maintaining a workplace which is safe and to minimise any
risks to health and safety, for example:
•	 We take reasonable steps to ensure our candidates care for their own safety.
• 	 Candidates use equipment, chemicals and protective devices safely.
• 	 There is an awareness of legal requirements and follow company procedures.
• 	 Bring to the immediate attention of line managers any safety matters of concern.
• 	 Report all accidents, incidents and workplace hazards.
• 	 Candidates only undertake tasks for which appropriate authorisation and/or training has been given
Compliance
www.ardent4.com
Building
Partnerships
T 0121 296 7520 E info@ardent4.com
www.ardent4.com

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Overview of Ardent4 Recruitment Services

  • 2. ABOUT US AREAS OF EXPERTISE RECRUITMENT PROCESS CONTACT US Contents
  • 3. 4 /fɔ:/ number The number 4’s numerology relates to strong morals, traditional values and integrity, symbolising honesty and determination. About Us ardent /˙a:d(ə)nt/ adjective 1. very enthusiastic or passionate. “an ardent recruiter of built environment professionals” www.ardent4.com We are ardent for (4) what we do, for our chosen sectors, for delivering the best possible service and making a difference…
  • 4. At Ardent4 our approach is not revolutionary, it is a proven and detailed process that enables us to deliver what we set out to do. In an industry that’s becoming increasingly complex and fragmented, we offer simplicity and customer satisfaction. We are driven and focused on providing a quality lead solution. Our aim is to make recruiting easy for our clients, assuring complete confidence in our services. Ardent4 is supported by The Cordant Group, a family business founded in 1957 and now the UK’s second largest independent recruiter. With a database of over 300,000 job seekers, we are trusted by organisations of all sizes to source the best talent for their workforce. Last year we filled 8,600 permanent positions and currently place 32,000 people into temporary roles every week. About Us 300,000 Job seeker database 8,600 Permanent positions filled 32,000 Temporary roles placed www.ardent4.com
  • 5. Technical Services within Facilities Management includes mechanical & electrical maintenance, heating, ventilation, and air conditioning, energy management and compliance. WIth many organisations now bringing CSR and operating sustainably to the forefront of their agenda, HVAC, energy management and mechanical & electrical maintenance all require the capability to implement a long term perspective, which focuses on best practice in terms of managing utilities and energy efficiently, whilst reducing costs and carbon emissions. Within Technical Services, planning, programming and monitoring workloads and budgets are essential skills to be successful. Deadlines and targets are also challenging within this sector and therefore professionals must be able to manage this pressure, whilst building relationships with suppliers and colleagues. Typical jobs we supply within this sector include: • HVAC Engineers • Commercial Gas Engineers • Critical Engineers • Hard Services/Asset Manager • Energy Manager • Business Development Manager • Technical Director Our Expertise - Technical Services Recruitment www.ardent4.com
  • 6. Within Facilities Management, soft services is a rapidly expanding and increasingly important specialism. Security, cleaning and catering remain the three most prominent service lines but the soft services space is so diverse. Groundskeeping, post room, reprographics, front of house, the list is extensive. As this specialism grows, the ability to manage the rising number of challenges within this sector is essential. Organisations need to ensure the professionals they hire regularly update their knowledge and expertise with training, industry networking events and sharing insights internally within teams. At Ardent4 we understand that organisations within the soft services industry require professionals who are highly customer focused, have the ability to build relationships with colleagues and external stakeholders, hold extensive industry expertise and the ability to optimise budget management. Typical roles we supply within this sector include: • Contracts Manager • Business Development Manager • Housekeeping Supervisor • Cleaning Manager • Deputy Site Manager • Security Contracts Manager • Soft Services Manager Our Expertise - Soft Services Recruitment www.ardent4.com
  • 7. Our interim recruitment solutions allow your business to adapt flexibly to unpredictable workforce requirements at short notice, such as managing short term contracts, maternity and sickness cover and allocating extra resources to high maintenance projects. Our core focus is on two key areas - mobilisation and bid management, supplying short term candidates that will ensure your business gains a competitive edge. Typical interim roles we supply include: • Mobilisation Manager • Bid Manager • Bid Writer Mobilisation: The impact of mobilisation is critical upon any project and it’s important to ensure this phase is planned and executed effectively. Mobilisation can frequently require extra resources, which would leave disparaging gaps in your workforce if you source resources internally. Subsequently, our network of highly skilled and experienced interim candidates will ensure you’re allocating specialist mobilisation professionals to the project, without leaving gaps in your existing workforce or utilising inexperienced internal employees. Bid Management: Tender opportunities are crucial to growing your business but are unpredictable and difficult to plan for. They need to be comprehensive, with attention to detail and managed effectively in terms of meeting strict deadlines. We supply specialist FM bid professionals with a track record of winning bids and tenders, who can quickly adapt to your organisation at short notice. Their expertise and experience will strengthen and improve your tender bid success rate. Our Expertise: Interim Recruitment www.ardent4.com
  • 8. The UK’s building sector has experienced a period of volatility over the last 5 years. Construction budgets for buildings have fallen due to austerity and a lack of investment from the Government, whilst banks have also restricted their lending to businesses and consumers. However, post recession the UK’s economy is recovering which has led to prospects massively improving. 75% of employers are planning to increase the wages of their workforce over the next year, which highlights the rising level of activity and improved employer confidence. Since the recession and volatility of the building industry, many skilled employees left the industry, leaving a large skill gap in the market. 87% of employers within the sector actually state this will create significant challenges in the future due to the lack of skilled, knowledgeable and trained professionals if the industry and demand for new employees continues to grow. Typical roles within this sector include: • Site Engineer • Site Manager • Project Manager • Quantity Surveyor • Commercial Manager • Estimator Our Expertise - Building Recruitment www.ardent4.com
  • 9. Civil Engineering Recruitment: The civil engineering sector is experiencing growth as the construction industry recovers post recession. Unfortunately, recent research found half of civil engineering employers felt ‘let down’ by new recruits as many organisations do not believe graduates have enough enthusiasm, knowledge of the industry or insights into associated technology. 50% of employers also believe that technical civil engineering degrees do not prepare graduates for the practical nature of their role, which can create challenges when integrating graduates into the workplace. Whilst being accountable for a project’s design, implementation and the complex challenges associated with this, civil engineers require the ability to lead, strong relationship skills and understand how to problem solve whilst collaborating with a team of surveyors, construction managers, technicians and urban planners. Budgets, deadlines and teamwork are all key aspects of civil engineering, which requires a specialist skill set to manage. Our Expertise: Civil Engineering & Infrastructure Typical roles within this sector include: • Senior CAD Technician • Geotechnical Engineering Manager • Graduate Civil/Structural Engineer • Senior Planner • Principal Civil Engineer • Quantity Surveyors • Structural Design Engineer www.ardent4.com
  • 10. Infrastructure Recruitment: With a 20% fall in output since 2008, the infrastructure industry has experienced challenges in recent years. However, it’s recovery is beginning to pick up, with the UK investing £36 billion into infrastructure, which will support over 150,000 jobs. 88% of infrastructure organisations believe prospects are bright for the future whilst 86% of employees are excited about the future of their employer. Attracting the right candidates and employees is a barrier for the industry, with 90% of infrastructure businesses believing that a lack of skilled workers is already an issue or will be in the future. Management, analytics staff and technical roles are the key areas with skill shortages. At Ardent4 we appreciate that the increasing construction skills shortage, exacerbated in the infrastructure sector, combined with the need to hire the best people, will mean that future demand will always out strip supply. Therefore, as far as possible, we endeavour to use our expert knowledge and understanding of a client’s business to carefully match a candidate’s skills and aspirations to an appropriate role; achieving success for both our clients and candidates. Our Expertise: Civil Engineering & Infrastructure Typical roles within this sector include: • Civil Engineers • Project Managers • Structural Architects • Specifiers • Structural Engineers • Lighting Engineers • Quantity Surveyors • Building Surveyors www.ardent4.com
  • 11. Ardent4 offers a specialist supply service to clients within the M&E and Fit-Out sector within construction. We supply candidates that truly understand this sector, with relevant experience and in depth expertise that offers the ability to manage and overcome key industry challenges such as budgets, short deadlines, compliance and health & safety requirements. M&E Recruitment: Mechanical & electrical installations are essential to the inner workings of any building but must be managed safely. We understand that your business requires professionals who can correctly install, safeguard and effectively maintain electrical systems. Installation and ongoing maintenance also needs a team with an in depth understanding and knowledge of industry standards and legislative regulations. With electrical ignition being the most common cause of fires today, fire damage and business disruption are threats that need to be mitigated by employing professionally trained, skilled and experienced candidates that you can trust and have confidence in. Our Expertise: M&E and Fit-Out Typical M&E services we partner with include: • Critical power • Cooling • Lighting • Heating • Air-conditioning • Ventilation systems • LV and HV electrical distribution • Fire and intruder alarms • CCTV • Lifts and escalators www.ardent4.com
  • 12. Fit-Out Recruitment: The most challenging pressure on the fit-out industry is client satisfaction. The complexity and challenges of fit-out projects require not just the ability to deliver but also to ensure this is on time, to budget and in line with safety and legislative requirements. Fit-out differs from most construction projects in that meeting project and delivery deadlines is critical, to ensure continuity of a client’s operations. Design professionals form an essential part of the fit-out sector, as factors such as natural light & ventilation, ceiling heights, staircases and interior specifications must be accounted for. Attention to detail, creativity and problem solving are all essential skills for fit-out projects. Typical roles within this industry include: • Interior Architect • Interior Design Manager • Fit Out Project Manager • Operations Manager • Designer • Architectural Technician • Contracts Manager Our Expertise: M&E and Fit-Out www.ardent4.com
  • 13. We understand the importance of a thorough recruitment process from initial engagement right through to onboarding. Everything we do is built on quality, ensuring that we do not cut corners during any part of the process. We use a mix of traditional recruitment techniques as well as investing in the latest technologies in order to provide a complete service to all of our clients. Our candidate database, which averages an upload of 2,400 CV’s per week, has the capability to automatically match active candidates to our clients requirements. In addition to this, it ensures that we hold all relevant documentation for applicants before commencement of the interview process. Once compliant the candidate can then be progressed further. Recruitment Process www.ardent4.com
  • 14. Recruitment Process Thorough assessment of client requirements Assessment Skill and role specification Workforce Planning Access to Group candidate database of 300,000 Sourcing Candidate attraction strategy Social media integration – private candidate Ongoing process management and reporting Defined on boarding process Tailored applicant vetting Screening In-depth interview/ Assessment Centre Candidate skill and culture analysis Ensuring positive applicant journey Fulfilment www.ardent4.com
  • 15. Ardent4’s approach ensures that we deliver full compliance when supplying temporary or contract staff, which mitigates the risk of legal exposure to our clients. This ensures that you are not exposed to unnecessary risk. Our specialist team will support you with: • Change in Contract Duration • Role Changes • Industrial Relations / Action • Death on site • Worker Performance Issues • Periodic Leave Requests • Redundancies and Notice Compliance www.ardent4.com
  • 16. We endeavour to create a sustainable culture of safety throughout all our sectors and promote a genuine commitment of overall safety within an organisation when supplying temporary or contract staff. Our staff are trained to ensure: • Safe and reliable equipment • Machine inspections • Job site awareness • Well-trained engineers • Properly designed job sites • Effective personal protective equipment We are totally committed to providing and maintaining a workplace which is safe and to minimise any risks to health and safety, for example: • We take reasonable steps to ensure our candidates care for their own safety. • Candidates use equipment, chemicals and protective devices safely. • There is an awareness of legal requirements and follow company procedures. • Bring to the immediate attention of line managers any safety matters of concern. • Report all accidents, incidents and workplace hazards. • Candidates only undertake tasks for which appropriate authorisation and/or training has been given Compliance www.ardent4.com
  • 17. Building Partnerships T 0121 296 7520 E info@ardent4.com www.ardent4.com