In today’s world, it is common for us all to open our phones with our fingerprints. We even unlock our cars using voice recognition technology. This identity recognition technology is generally known as “biometric technology”. Across industries, the use of biometrics technology to authenticate and verify users is increasing daily.

1. How do Biometrics Improve the Hospital
Performance?
In today’s world, it is common for us all to open our phones with our fingerprints. We
even unlock our cars using voice recognition technology. This identity recognition
technology is generally known as “biometric technology”. Across industries, the use of
biometrics technology to authenticate and verify users is increasing daily.
Financial services companies are at the forefront when it comes to the use of
biometrics. They are using it for contactless payments and mobile banking. But
biometric technology also has significant implications in the healthcare sector.
Biometrics such as palm vein readers, fingerprint scanners, iris scanners, and facial
recognition are very useful for the identification of healthcare employees and patients.
Biometrics has more use than just for identification, it in fact can change the entire
experience of the patient observed Bahaa Abdul Hadi.
Bahaa Abdul Hadi lists the three ways by which biometrics technology can help improve
hospital performance.
The use of biometrics technology can prevent healthcare fraud
Individuals can do healthcare fraud by providing incorrect or false information or by
using someone’s other insurance card. These fraudulent activities can be tackled by
using biometric technology because it measures a unique physical trait, and it is quite
impossible a task to replicate a person’s face or fingerprint. These frauds not only affect
healthcare providers’ revenue but also their reputation among patients which destroys
the whole purpose.
Biometrics technology helps to reduce administrative tasks
Presently, healthcare organizations try to attract patients by improving the patient
experience. This they try by doing shorter wait times, easy scheduling, and less
paperwork. But all this can be done by using biometric technology by quickly signing in
and identifying patients. Gone are the days when we use to manually fill out the
documents and registration forms. With biometrics, it is now easier to consolidate tons
and tons of health records, tests, and treatments without any mistakes or patient record
overlaps.

2. The use of biometrics can solve language barriers
If there is any communication gap between patients and healthcare workers then
Biometrics can revolutionize the delivery of treatment in this case. For example, if a
patient finds it difficult to make a doctor understand his illness or symptoms. Then, in
this case, a doctor can scan the patient’s voice, access his or her records by using
biometrics, and will be able to identify the problem.
In conclusion, the use of biometrics, if augmented with artificial intelligence can be the
bridge that may help this technology see some greater installations in the coming future.
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