Hotels are always looking for new ways to improve the guest experience, and automation can be a great tool for achieving that goal. Automation can help streamline processes, free up staff time, and reduce costs. In this PPT, you will get some of the key ways that hotels can use automation to create a better guest experience and why it is an important part of the modern hospitality industry. We'll cover topics such as automation of check-in/check-out processes, automated room cleaning and maintenance, and automated customer service.

1. Hotel Automation
System – Increase
your Hotel's
Revenue
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2. What is Hotel Automation System?
• A hotel automation system, also referred to as an in-room
automation system, allows hotels to make guest stays simpler,
more convenient and more enjoyable. This type of technology
comes in many different forms such as from voice-activated
television remotes to room control panels to smart locks and it
can be installed in the building's infrastructure or built right into
individual room devices.

3. Benefits of
Hotel
Automation
Solutions
• Good Customer Service Makes
Customers Want to Return
• Better, Smarter Front Desk Apps for
Contactless Check-in/ Checkout

4. Benefits of
Hotel
Automation
Solutions
• More Reliable Wireless Connectivity
• Safely Enhance Security Systems

5. Benefits of
Hotel
Automation
Solutions
• Green Benefits – Reduce
Energy Consumption
• Monitor Daily Tasks with Easy-to-
Use Apps
• Reduce Operational Cost

6. Hotel Automation Trends
The hospitality industry is undergoing a
revolution thanks to automation. From check-in
and room service to housekeeping and
maintenance, hotels are looking to utilize new
technologies to create a better guest experience.
Automation has the potential to drastically
reduce the maount of labor invovled in hotel
operations, resulting in improved efficiency, cost
savings, and higher customer satisfaction rates.

7. Automated check-in systems allow
guests to enter their room without
waiting in line, while automated room
service allows guests to order food and
drinks from their phones or tablets.
Automated housekeeping robots can
provide a more efficient and consistent
cleaning experience, while automated
maintenance systems can quickly
identify and fix issues. Automation has
the potential to make the hospitality
industry more efficient, effective, and

8. Hotel Automation Trends - 1. Robotics Concierge:
Robotics concierge are becomong
increasingly popular as a way to provide
helpful and friendly customer service. They
can provide information about the hotel and
its amenities, help with check-ins and
bookings, and even give directions aroudn
the hotel.

9. Hotel Automation Trends – 2. Automated check-in
process:
Hotels are using automated systems for
check-ins, which can be done online or at
kiosks located in the lobby. This makes the
process faster and more convenient for
guests, as they don't need to wait in line to
check-in

10. Hotel Automation Trends – 3. Automated room
service
Hotels are implementing automated room
service, so that guests can order food or
beverages right from their room. This not only
saves time but also ensures a faster and
more accurate delivery of items.

11. Hotel Automation Trends – 4. Voice control
systems
Voice control systems are becoming more
and more popular in hotels, allowing guests
to easily adjust the temperature in their room,
order room service, or ask questions about
the hotel.

12. Hotel Automation Trends – 5. Smart locks:
Smart locks are becoming increasingly
popular in hotels, offering a secure and
efficient way to open doors. Guests can use
their phones or RFID cards to unlock their
doors, providing an added level of
convenience and security.

13. How BotShot Helps Hotels in Automation?
• eFront Desk - Turn your customer
touchpoints contactless to reduce costs,
increase revenue and streamline operation
using e-FrontDesk
• HEDA - Automate guest feedback system to
boost guest satisfaction

14. How BotShot Helps Hotels in Automation?
• Freddie - Automate customer service with
NLU-powered bot
• eMark-IT - Automate hotel's WhatsApp & e-
Mail marketing
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