2. Sometimes you have to say No a few times
1) No sir
1) Nooo……
1) Shut the (blank) up
1) No!!!!!!!!!!!!!!!!!!!!!!!!!
Management can be unglamorous
3. The urge to say
something can be
extremely powerful
It’s critical to speak
because you have
something to say and
not just talk when you
have to say something
Got to know when to hold ‘em,
know when to told ‘em