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5 Steps to Guiding
and Trusting Your
Developers
Keith L. Goode
SEO Technology Lead
DCSG, Dell
Your Presenter

Keith L. Goode
•
•

15 years of Online
Experience
Prior employment
–
–
–

•

Dell (2 ½ years)
–

–

•

AMD
HomeAway
Builders Digital
Experience
SEO Technology
Lead, DCSG (formerly
eDell)
Technical SEO Instructor

Presentations
–
–
–

Clarity „13
Pubcon Vegas
Pubcon Austin

Twitter: @keithgoode
Standard Presentation Statement
The ideas and statements in this presentation do not
necessarily reflect the opinions of Dell Inc. but are based on
my personal experience in the SEO Industry.
Tl;dr: Keith is not Dell.
The Challenge of
Current-state SEO
The Challenge of Current-state SEO
•

Do More With Less

– Budgets are always an issue
and generally only get worse
– Algorithm shifts have generally
eroded what “direct” control we
have over ranking
– Quality and technical capability
expectations are higher amidst
decreasing budgets
The Democratization
of SEO
The Democratization of SEO
•

Content

– You get what you pay for
– Cheap content = Bad
Rankings, Poor
Engagement, No Social
Promotion
– Use your internal SME‟s to
promote your product or service
The Democratization of SEO
•

Development/Architecture

– Prepare
– Teach
– Communicate
– Monitor
– Recognize
Prepare

THE DEMOCRATIZATION OF SEO
Prepare
•

To Teach, You Must First Learn

– If you‟re not technical, become
technical
– Start with HTML as a basic
skillset, then CSS, XML, etc.
– Learn about your site‟s architecture
– Understand and plug in to the
development process
– Brewskis work, but so does
food, snacks, and banter
Teach

THE DEMOCRATIZATION OF SEO
Teach
•

Get Executive Buy-in, Approval, and Prioritization

– Show the financial benefit
– Get prioritization
– Integrate into Individual
Development Plans
Teach
•

Develop Your Training Materials

– Customize your training
materials per specialization
– Use real-world examples
– Update regularly
Teach
•

Establish your Classes

– Medium and Large Businesses
• Full course curriculum
• Lunch and Learn refreshers

– Small and Medium Businesses
• Lunch and Learn Classes
• Individual Sessions
Communicate

THE DEMOCRATIZATION OF SEO
Communicate
•

Update your knowledge regularly

– Blogs
(moz.com, Inbound.org, search
engineland.com, etc.)
– Webmaster Help Videos
– Google Developer and
Webmaster Blogs
– Forums (WebmasterWorld.com)
– Meetups and Conferences
Communicate
•

Share your updated knowledge

– Filter industry updates to what‟s
meaningful
– Relate industry changes to
existing or future projects
– Communicate regularly but
meaningfully
• Updating to just update can
devalue your communication
efforts
Monitor

THE DEMOCRATIZATION OF SEO
Monitor
•

Use Analytics to look for sudden, unseasonal
changes

– Google Analytics
– Omniture
Monitor
•

Monitor Indexation and Ranking

– Google Webmaster Tools
– SEO Platforms (seoClarity, Brightedge,
Conductor)
– Ranking Software (Advanced Web Ranking, Rank
Tracker, etc.) – USE WITH CAUTION
Monitor
•

Recognize that mistakes happen. It’s not personal
or intentional.
Monitor – Bonus Tip
•

Plug In to Regular (Core) Development Team
Meetings

– Attend Project Scrum sessions, if necessary
– Even if you‟re just listening mostly, listen for
potentially impactful issues
•

Work with your Product Manager

– Prioritize technical requests
– Look for new opportunities
– Share learnings
Recognize

THE DEMOCRATIZATION OF SEO
Recognize
•
•

… In Personal Thank-You Notes
… In Your Post-Launch Notes

– You are doing post-launch notes … right?
•

… In Quarterly Recognition Awards

– In lieu of recognition awards, comment to the
developer‟s manager or director
•

… In Your Regular SEO Updates
Conclusion
Conclusion
•

•
•
•
•

Meet Your Developers / Architects Where They
Are
Customize and Personalize Training Materials As
Necessary
Communicate Industry Changes as Well as
Success Metrics Around Updates
Monitor for Issues and Successes
Recognize the Effort to Encourage Future
Participation
Conclusion
•
•

Questions?
Follow Me Here:

– twitter.com/keithgoode
– google.com/+KeithGoode
– linkedin.com/in/keithlgoode

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5 Steps to Guiding and Trusting Your Developers

  • 1. 5 Steps to Guiding and Trusting Your Developers Keith L. Goode SEO Technology Lead DCSG, Dell
  • 2. Your Presenter Keith L. Goode • • 15 years of Online Experience Prior employment – – – • Dell (2 ½ years) – – • AMD HomeAway Builders Digital Experience SEO Technology Lead, DCSG (formerly eDell) Technical SEO Instructor Presentations – – – Clarity „13 Pubcon Vegas Pubcon Austin Twitter: @keithgoode
  • 3. Standard Presentation Statement The ideas and statements in this presentation do not necessarily reflect the opinions of Dell Inc. but are based on my personal experience in the SEO Industry. Tl;dr: Keith is not Dell.
  • 5. The Challenge of Current-state SEO • Do More With Less – Budgets are always an issue and generally only get worse – Algorithm shifts have generally eroded what “direct” control we have over ranking – Quality and technical capability expectations are higher amidst decreasing budgets
  • 7. The Democratization of SEO • Content – You get what you pay for – Cheap content = Bad Rankings, Poor Engagement, No Social Promotion – Use your internal SME‟s to promote your product or service
  • 8. The Democratization of SEO • Development/Architecture – Prepare – Teach – Communicate – Monitor – Recognize
  • 10. Prepare • To Teach, You Must First Learn – If you‟re not technical, become technical – Start with HTML as a basic skillset, then CSS, XML, etc. – Learn about your site‟s architecture – Understand and plug in to the development process – Brewskis work, but so does food, snacks, and banter
  • 12. Teach • Get Executive Buy-in, Approval, and Prioritization – Show the financial benefit – Get prioritization – Integrate into Individual Development Plans
  • 13. Teach • Develop Your Training Materials – Customize your training materials per specialization – Use real-world examples – Update regularly
  • 14. Teach • Establish your Classes – Medium and Large Businesses • Full course curriculum • Lunch and Learn refreshers – Small and Medium Businesses • Lunch and Learn Classes • Individual Sessions
  • 16. Communicate • Update your knowledge regularly – Blogs (moz.com, Inbound.org, search engineland.com, etc.) – Webmaster Help Videos – Google Developer and Webmaster Blogs – Forums (WebmasterWorld.com) – Meetups and Conferences
  • 17. Communicate • Share your updated knowledge – Filter industry updates to what‟s meaningful – Relate industry changes to existing or future projects – Communicate regularly but meaningfully • Updating to just update can devalue your communication efforts
  • 19. Monitor • Use Analytics to look for sudden, unseasonal changes – Google Analytics – Omniture
  • 20. Monitor • Monitor Indexation and Ranking – Google Webmaster Tools – SEO Platforms (seoClarity, Brightedge, Conductor) – Ranking Software (Advanced Web Ranking, Rank Tracker, etc.) – USE WITH CAUTION
  • 21. Monitor • Recognize that mistakes happen. It’s not personal or intentional.
  • 22. Monitor – Bonus Tip • Plug In to Regular (Core) Development Team Meetings – Attend Project Scrum sessions, if necessary – Even if you‟re just listening mostly, listen for potentially impactful issues • Work with your Product Manager – Prioritize technical requests – Look for new opportunities – Share learnings
  • 24. Recognize • • … In Personal Thank-You Notes … In Your Post-Launch Notes – You are doing post-launch notes … right? • … In Quarterly Recognition Awards – In lieu of recognition awards, comment to the developer‟s manager or director • … In Your Regular SEO Updates
  • 26. Conclusion • • • • • Meet Your Developers / Architects Where They Are Customize and Personalize Training Materials As Necessary Communicate Industry Changes as Well as Success Metrics Around Updates Monitor for Issues and Successes Recognize the Effort to Encourage Future Participation
  • 27. Conclusion • • Questions? Follow Me Here: – twitter.com/keithgoode – google.com/+KeithGoode – linkedin.com/in/keithlgoode