Six Sigma aims to achieve near perfect product quality and customer satisfaction. It works to continuously improve standards and establish higher quality levels based on statistical concepts. The goal is to have 99.99% defect-free products by reducing waste, defects, cycle times and improving quality and customer satisfaction. When implemented successfully, Six Sigma can help companies significantly reduce customer complaints.

1. SIX SIGMA
By Atul Kabra

2. .
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Six sigma primarily means maintenance of desired
quality in processes and end products.
It works continuously towards revising the current
standards and establishing higher ones.
Six sigma had it base in the concept of probability
and normal distribution in statistics.
Six sigma strives that 99.99% of product
manufactured are defect free.
What is Six Sigma ?

3. Why Six Sigma ?
Improving customer satisfaction
Improving quality
Reducing wastage
Reducing cycle time.
Reducing defects.
For Example- A mobile phone company should
not have more than 3 unhappy customers, out of
every million who use the phone that day.

4. Six Sigma revolves around a few
concepts

5. Six Sigma Methodologies

6. Themes of six sigma

7. Companies reaping the benefits of
Six Sigma.

8. Summary
Finally we must bear in mind that Six Sigma is a gradual
process.
It starts with a dream or a vision.
The goal of near perfect product and services and
superb customer satisfaction.
If your willing to take on this challenge and if your
company is willing to support your effort, you will find
that few endeavors in your carrear yield as much
satisfaction.