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hilftit
Refugee Aid 4.0
Refugee Aid
4.0
Peggy Reuter-Heinrich (IT hilft gGmbH)
www.it-hilft.de
hilftit
Refugee Aid 4.0
Introduction
Peggy Reuter-Heinrich
Refugee help using digital media
Welcome App Germany and more
www.it-hilft.de
hilftit
Refugee Aid 4.0
Who is Peggy Reuter-Heinrich?
 Founder, head of design unit and CCO of
Heinrich & Reuter Solutions GmbH (HeiReS)
 Founder of IT hilft gGmbH
 Full time employee at HeiReS and honorary
working for IT hilft gGmbH
 Designer for over 25 years, current focus on
user interface and mobile solutions
 Author, trainer and conference speaker
 Gained award:
4 Microsoft MVP Awards, Red Dot Award,
German Design Award,A-Design Award,
Nominee: Emotion and Querdenker awards
www.it-hilft.de
hilftit
Refugee Aid 4.0
Introducing IT hilft gGmbH
 Non-profit company for social
responsible IT projects
 Founded in March 2017 by Peggy Reuter-
Heinrich as owner and CEO
 Development and operation of digital
solutions (software, apps and web)
 Non-profit purposes:
 For worldliness and integration
 For better teaching and learning
 For accessibility and inclusion
 For fair chances in labor markets
www.it-hilft.de
hilftit
Refugee Aid 4.0
Introducong HeiReS GmbH
 Heinrich & Reuter Solutions GmbH
 Design | Development |Training
 Clients of all sectors and sizes
 Cross platform software solutions
 User is focus of all activities
 Successful since foundation in 2012
 10 employees, head office in Dresden
 Branch office in Aachen
 Creator of the Welcome App Germany
 Open-minded employer
www.it-hilft.de
hilftit
Refugee Aid 4.0
 Peggy Reuter-Heinrich is head designer
und Lars Heinrich head developer of the
refugee aid system “Welcome App
Germany”. Lars fled from the German
democratic republic (GDR). Both very
active in aid for migrants and refugees
 HeiReS as creator of theWelcome App
Germany already hired refugees
 IT hilft along it’s own projects support
other project in refugee aid, crisis help …
How does this relate to help for
refugees?
www.it-hilft.de
hilftit
Refugee Aid 4.0
With the intention to introduce IT hilft
and our mission / vision
I would like to encourage active
cooperation in order to cope with the
issue of refugee aid 4.0.
www.it-hilft.de
hilftit
Refugee Aid 4.0
Refugee Aid 1.0
Welcome App Dresden
Created and publish in early 2015
First ever digital help system for refugees
based on current technology and smartphones
www.it-hilft.de
hilftit
Refugee Aid 4.0
 Dresdens bad reputation due to
organsations like PEGIDA etc.
 Refugees crisis with over 1 million
refugees in 2015
 Overloaded politics, authorities,
offices, relief organizations as well as
honorary offices
 Important information hard to
spread, often only printed and
outdated
 Language barriers lead to
misinformation, misunderstandings
and even conflicts
Specific challenges in 2015
www.it-hilft.de
hilftit
Refugee Aid 4.0
 Why Dresden?
We want to set a positive sign!
 Why something for refugees?
We want to help the humans!
 Why something honory?
We are able to do it!
 Why the creation of apps?
Because regufees use smartphones
Decision in Dresden:
“It’s time to do something!”
www.it-hilft.de
hilftit
Refugee Aid 4.0
 For targeted help and better understanding
in 4 basic languages
 Refugees use smartphones for participation
in life - all 3 mayor platforms represented
 Initial orientation and contact person in
Dresden as well as orientation map
In the sense of a humane Dresden:
For refugees in Dresden
www.it-hilft.de
hilftit
Refugee Aid 4.0
Information in native languages to
break down language barriers
Vielfalt der Nationen schafft
Sprachbarrieren bei der Orientierung
und bestimmt die Sprachen der
künftigen App.
Syrien
Tunesien
Libyen
Eritrea
Serbien
Russische Föderation
Georgien
Marokko
Indien
Libanon
Sonstige
German
English
French
Arabic
Syria
Tunesia
Libya
Eritrea
Serbia
Russian Federation
Georgia
Morocco
India
Lebanon
others
www.it-hilft.de
hilftit
Refugee Aid 4.0
Information on helpful and intercultural topics
 The asylum system itself
 Language and translation
 About Germany
 Primary care
 Rights and obligations
 Social contacts
 Accommodation
 Work and job
 School and education
www.it-hilft.de
hilftit
Refugee Aid 4.0
Direct contact for a togetherness
in the regions
 Dresden as a direct environment
 Valid addresses of relevant contact
persons
 Orientation through images and map
integration
 Brief information about the
integrated contacts
 Interaction via mail and telephone
www.it-hilft.de
hilftit
Refugee Aid 4.0
First wave of enthusiasm
at city and country/state
Geert Mackenroth
Foreigners' Commissioner, state of saxonia
"The Welcome app is just right. Direct help for
refugees and offline usable, that pleases me.The
welcome app is practical. I am sure that the
concept will prove and develop.We need more
of these good solutions from Saxony. "
Dirk Hilbert
Mayor, city of Dresden
"For Dresden, I am looking for fast, pragmatic
and unbureaucratic solutions that really help
asylum seekers.TheWelcome App is a solution
of this kind - and I am very happy with it."
www.it-hilft.de
hilftit
Refugee Aid 4.0
Best perception through international press,
events and awards
Intensive positive press coverage
worldwide by the end of 2015
Appointments on high level
political and social events
Sept. 2015 Press conference
Townhall of Dresden
Nov. 2015 Querdenker Award
Finalists in category “Green”
Dec. 2015 Global Child
Forum Royal Palace Stockholm
Ca. 80 Artikel und Erwähnung zur Welcome App in nationaler und
internationaler Presse seit der ersten Veröffentlichung
www.it-hilft.de
hilftit
Refugee Aid 4.0
 Digital refugee help system as first ever
smartphone app solution
 Personal commitment of Lars and Peggy
to refugees - including living space
 Entrepreneurship for refugees
- including donations
 Creation of a permanent position for a
refugee as a web developer at HeiReS
 Better outside perception of Dresden
How does this relate to help for
refugees?
www.it-hilft.de
hilftit
Refugee Aid 4.0
With so much encouragement, glory,
and fame we could be satisfied.
Not at all!We have taken the next larger
step with a Welcome App for entire
Germany.
www.it-hilft.de
hilftit
Refugee Aid 4.0
Refugee Aid 2.0
Welcome App Germany
Available since October 3rd 2015, Day of the German reunion
Pioneer solution for Germany by HeiReS, „inspiration“ for
many other solutions of this kind, only solution still existing and
constantly expanding
www.it-hilft.de
hilftit
Refugee Aid 4.0
Welcome App Germany
for a better coexistence
 „That‘s what we need, too“
 Further development as a model for the
Federal Republic of Germany
 Welcome App Germany with general
information about Germany, released ate
German Unity Day 03.10. 2015
 System for the integration of federal
states and their cities and counties
www.it-hilft.de
hilftit
Refugee Aid 4.0
 For targeted help and better understanding
in common mother tongue
 Refugees use smartphones for participation
- Windows, iOS and Android
 Pre-information in the home country and
initial orientation in Germany
In the interests of those seeking
assistance: For refugees and asylum
seekers
www.it-hilft.de
hilftit
Refugee Aid 4.0
 For a better co-operation between migrants,
authorities and aid organizations
 For interactive dialogues between consultants
and supervisors through multilingualism
 For tablets on the platforms Android, iOS and
Windows as well as for laptops and desktops on
the modern Windows platform (Version 8. 1 +)
In the sense of genuine help: For
helpers, consultants, authorities
www.it-hilft.de
hilftit
Refugee Aid 4.0
 Counties and county-level cities of the
provinces as a direct environment
 Access to cities and counties as their own
location and thus focus
 High added value through local contacts
In the sense of local coexistence:
For cities, municipalities, counties
www.it-hilft.de
hilftit
Refugee Aid 4.0
Successful integration through easy
understandable information
 Explanatory information on many topics
relevant to the integration, such as basic
laws, education, religion, alcohol / drugs,
customs, environmental protection,
clothing, love / sex
 Constant expansion and updating in
dialogue with migrants, relief
organizations and authorities
 Language is the key:
Russian and Farsi added
www.it-hilft.de
hilftit
Refugee Aid 4.0
Giving and taking through involving local
businesses and regions
We take from the economy ...
 Presentation of the local relationship
between economy and city
 Representation by logo as well as
additional value added
 Use of resources for the realization of
regions and functions
 First supporters from the business were
Microsoft, Moneygram, Saxonia Systems.
... and give something back
 10% of the revenue from the app is
donated to other refugee initiatives
 Selected organizations with a focus
on local help and in the countries of
origin
 Total donated by HeiReS: € 10,000
www.it-hilft.de
hilftit
Refugee Aid 4.0
Living integration through the
employment of refugees
Recruitment of a young refugee as a software
developer in the HeiReS team
09/15 Job for Ahmad in unique position
12/15 Living in the Heinrich house for 3 months
01/16 Conference "Citizenship commitment“
in the Bundestag
05/16 "Subsidiary protection" by BAMF
08/16 Start of a new job
Conclusion:
 Creating a job is easy.
 Enriching for HeiReS also through
intercultural learning
 Another look at “Being German"
 Integration comes only through
coexistence.
 Work is a key to this.
 Gaining new friends.
www.it-hilft.de
hilftit
Refugee Aid 4.0
 Germany-wide established solution to
digital refugee aid - again as a
 Entrepreneurship for refugees - including
donations from HeiReS with a volume of
€ 10,000
 Creation of a permanent position for a
refugee as a developer at HeiReS
 Personal commitment of Lars and Peggy
to refugees - including living space over
Christmas 2015
How does this relate to help for
refugees?
www.it-hilft.de
hilftit
Refugee Aid 4.0
We have successfully established the
Welcome App Germany.
Now it’s enough, right?
Our vision is an universal integration aid
system helping humans feel welcome
anywhere in the world
www.it-hilft.de
hilftit
Refugee Aid 4.0
Refugee Aid 3.0
IT hilft gGmbH
Because IT can help and we need digital solutions.
Founded in March 2017 by Peggy Reuter-Heinrich as a
nonprofit company for socially responsible IT projects
www.it-hilft.de
hilftit
Refugee Aid 4.0
 Expanded spectrum of migration
 Immigration of all kind like studying,
EU citizens, work and training, guests
 More content and even more languages
In the sense of justice:
Migrants and foreigners of all kinds
www.it-hilft.de
hilftit
Refugee Aid 4.0
So that we can better understand each other:
Participation through learning German
 Vocabulary with phrases, sentences and
pre-defined blocks
 Suitable for every topic with many
individual entries
 More than 1,000 phrases offered in
English and other languages
 Soon: Extension as vocabulary trainer in
pictures, description and translation
 Reading mode is technically possible
www.it-hilft.de
hilftit
Refugee Aid 4.0
So that we don`t only think locally:
Participation by extension in Germany
 More and more counties and cities are
becoming part ofWelcome App Germany
 By March 2017 there are over 50 cities
including 8 capitals and 10 counties.
 Further 30 regions in discussion
 Pioneer state of Saxony as the first
country level
 Good cooperation with the already
integrated regions
 The aim is to increase the utilization and
implementation in all federal states, cities
and counties
www.it-hilft.de
hilftit
Refugee Aid 4.0
Participation by language help supported by
hardware and software as the LingoTab
 Microsoft and TrekStor as great
partners for integration
 Three pre-installed apps to help
integration including the
Welcome App Germany
 Windows 10 and many additional
helper tools like Skype, Headset,
keyboard GER – ENG – ARABIC
 Distribution via „Stifter helfen“ to
NGOs at a reduced price
www.lingotab.de
www.it-hilft.de
hilftit
Refugee Aid 4.0
Integration of the entire state of Saxony -
thanks to SMS and minister of state Koepping
 Integration of Saxony as a pioneer for other
federal states
 Fully integrated cities and counties, own topic
areas, detailed information about Saxony, more
than 200 contacts
www.it-hilft.de
hilftit
Refugee Aid 4.0
Success: CMS as a common interface
 Content management system developed
by HeiReS
 Microsoft Cloud as the environment
 Clever small data packages handling
 Platform for the participation of
municipal employees
 Secure individual access
 Editorial work, addressing,
translations, media administration ....
www.it-hilft.de
hilftit
Refugee Aid 4.0
 Real co-operation with integrated
regions, institutions and helpers
 Sustainable solution and commitment for
almost two years now
 Implementation of non-profit ideas by
entrepreneurial honorary work
 Creation of another job for a Syrian
refugee -Yazan from Damascus
How does this relate to help for
refugees?
www.it-hilft.de
hilftit
Refugee Aid 4.0
In small steps we have achieved great
things. So why improving?
We work day by day on a system that will
help migrants of all kinds and facilitate life
in Germany.
www.it-hilft.de
hilftit
Refugee Aid 4.0
Refugee Aid 4.0
IT hilft gGmhH – together with you
Because IT can help and we need digital solutions. Founded in
March 2017 by Peggy Reuter-Heinrich as a nonprofit company for
socially responsible IT projects:
Including the Welcome App Germany but also far beyond
www.it-hilft.de
hilftit
Refugee Aid 4.0
 For successful integration into society,
education and working life
 Focus on cosmopolitan companies as
potential employers and regional
supporters
In the sense of togetherness:
For economy and society
www.it-hilft.de
hilftit
Refugee Aid 4.0
So that we remain socially fair:
Participation through diversity of topics
 Social challenge:
 Migration is currently focused and reduced on
refugees
 Migration and integration affects foreigners of
many nations as well as German fellow citizens
 Successes (Welcome App):
 Expanding the content of "Migration and
Immigration" in addition to the topic of asylum
 Studying, EU citizens, working, training, asylum
and finding a better life
 Available in Germany and in regions
 Ultimate goal:
 Expansion of the platform for all guests and
immigrants and migrants in Germany
 Expansion of usage
 Local connections through regional contacts
www.it-hilft.de
hilftit
Refugee Aid 4.0
For comprehansable information:
Participation through language diversity
 Initial Languages German, English, French,
Arabic
 Successful language expansion in early
2016 of Russian and Farsi
 Recent extensions to: Greek,Turkish,
Polish,Tigrinya and Urdu.
 Later - if necessary – Italian, Bulgarian,
Romanian, Chinese etc.
 Many other languages are possible due to
intelligent automation
 FurtherTranslators to be involved
www.it-hilft.de
hilftit
Refugee Aid 4.0
So that technology is not an exclusion criteria:
Participation on all platforms
 Social challenge:
 The benefits of digitalisation are not available
to all people
 Current status:
 For smartphones and tablets: • Android,
Windows and iOS
 ForWindows laptops / PCs from 8.1 / 10
 ForWindowsTerminal Calculator from 8.1
 Planned status:
 Version for olderWindows PCs (Windows 7)
 Availability as a website
 Printed version for German lessons,
possible even as a genuine book
www.it-hilft.de
hilftit
Refugee Aid 4.0
So that restrictions don‘t lead to exclusions:
Participation through barrier-free concepts
 Social challenge:
 People with disabilities or illiteracy are lacking access to
IT solutions and digitization
 Success (Welcome App)
 Universal design and simple language
 Technological structure available for fast
implementation
 Skills and approaches available
 Ultimate Goal:
 Implementation of barrier-free technologies for
the visually impaired and as a lecture mode
 Illustrated version for missing languages and
illiteracy
www.it-hilft.de
hilftit
Refugee Aid 4.0
Participation through German lessons for
everyone
 Social challenge:
 Integration courses only availbale for 20% of
migrants
 Current status:
 Values and glimps into the German language
as an integration assistance about the content
of theWelcome App. Concept for „Learning
German“ available
 Making use of interface functions
 Ultimate Goal:
 Extractions as a solution on its own
 Integration intoWelcome App
 Addition to integration courses
www.it-hilft.de
hilftit
Refugee Aid 4.0
Vision:
Welcome across the borders
 Social challenge:
 Migration is a global topic
 Focus onWelcome App Germany
 Current status
 Engineering und software development enables
differentWelcome App solutions
 Structures and content transferable
 Multilingual with auto-translation
 Ultimate goal:
 Solution for Greek hotspot-islands
(Inquiry UNHCR Greece)
 Inquiries from Denmark,Austria and Norway.
Optional: Italy, Canada, USA?
www.it-hilft.de
hilftit
Refugee Aid 4.0
IT hilft gGmbH was founded,
since IT could help.
 Digitalisation is one of the most
important topic these days. Internet of
Things, Industry 4.0, Work 4.0 or School
4.0.These innovations are not accessible
to everyone and fears are understandable.
 IT-solutions are often only accessible to
people with a strong financial background.
Also, the economy and administrations
only support IT-solutions when being
helpful for success and prestige.
 It is important to support the
weakest members of our society in
participating from the benefits of
digitalisation.
 I strongly believe that solutions,
which are accessible to everyone for
free can help making the world a
better place.
 This is where IT hilft steps in–
through IT solutions which help and
support the weakest members of our
society.
www.it-hilft.de
hilftit
Refugee Aid 4.0
For a better learning and language learning,
since IT could help.
Social challenge
Self-learning or die follow-up work of
school topics at home can be difficult for
disadvantaged children. Playful, media-
related learning is possible with digital
solutions. Mobile devices are only available
with a strong financial bavkground.This
unfairness can last until starting a new job.
Vision as a solution approach
Apps for a better self-learning – for a decent
implementation of school 4.0.Also helpful for
teachers at school
www.it-hilft.de
hilftit
Refugee Aid 4.0
For a fair labor market access,
since IT could help.
Social challenge:
Personal expertise is often a hidden
value. Some people have difficulities
with their self-presentation, especially
women, seniors, migrants or disabled
people.This lack of ability makes it
difficult accessing the labor market.The
valuable potential is often hidden for
employers.
Vision as a solution approach
Presentation of skills and strength for a fair
labor market approach – easy to maintain by
job seekers as a bridge to comapnies and
across the entire labor market.
www.it-hilft.de
hilftit
Refugee Aid 4.0
For more particiaption and accessibility,
since IT could help
Social challenge:
People with disabilities, migrants or
illiterates often have no proper access
to news. Print formats like newspapers
are not accessible or only through quite
expensive e-readers.An exclusion from
society is the result.The defined
accessibility by law is practically non-
existent – this also applies to digital
solutions.
Vision as a solution approach
Establishement of standards for perticipating in
everyday life for disabled people and language
barriers through the use of technology and simple
designs.
www.it-hilft.de
hilftit
Refugee Aid 4.0
Quality standards of digital solutions
IT hilft gGmbH
Focus on people
Support as needed
Free of charge and accessible
Sustainable and responsible
Future-proof and innovative
Accessible and inclusive
Multilingual und open-minded
Professional and high-quality
www.it-hilft.de
hilftit
Refugee Aid 4.0
 Sustainable and future commitment for
refugees and a strong emphasize on
cosmopolitanism by Lars Heinrich and
Peggy Reuter-Heinrich in Dresden as well
as the Reuter family in Aachen (e.g.
Armin Reuter as a joint partner), from
HeiReS as an IT company and from the
IT hilft gGmbH. Active coexistence with
involved parties of refugee aid in
Germany.
How does this relate to help for
refugees?
www.it-hilft.de
hilftit
Refugee Aid 4.0
Many ideas that push for implementation.
How do you manage it all by itself?
Only together can we achieve these great
goals. Please help us so that there can be
more social IT solutions.
www.it-hilft.de
hilftit
Refugee Aid 4.0
Get in touch with us,
so real help can develope from cooperation
IT hilft gGmbH
Scariastr. 9
01277 Dresden
+49 351 31293064
http://www.it-hilft.de
info@it-hilft.de | peggy@it-hilft.de
www.it-hilft.de
hilftit
Refugee Aid 4.0
To get an impression,
here is a quick access to all apps
http://welcome-app-concept.de/ios http://welcome-app-concept.de/android http://welcome-app-concept.de/windows

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It hilft g_gmbh_presentation_refugeehelp_4.0

  • 1. www.it-hilft.de hilftit Refugee Aid 4.0 Refugee Aid 4.0 Peggy Reuter-Heinrich (IT hilft gGmbH)
  • 2. www.it-hilft.de hilftit Refugee Aid 4.0 Introduction Peggy Reuter-Heinrich Refugee help using digital media Welcome App Germany and more
  • 3. www.it-hilft.de hilftit Refugee Aid 4.0 Who is Peggy Reuter-Heinrich?  Founder, head of design unit and CCO of Heinrich & Reuter Solutions GmbH (HeiReS)  Founder of IT hilft gGmbH  Full time employee at HeiReS and honorary working for IT hilft gGmbH  Designer for over 25 years, current focus on user interface and mobile solutions  Author, trainer and conference speaker  Gained award: 4 Microsoft MVP Awards, Red Dot Award, German Design Award,A-Design Award, Nominee: Emotion and Querdenker awards
  • 4. www.it-hilft.de hilftit Refugee Aid 4.0 Introducing IT hilft gGmbH  Non-profit company for social responsible IT projects  Founded in March 2017 by Peggy Reuter- Heinrich as owner and CEO  Development and operation of digital solutions (software, apps and web)  Non-profit purposes:  For worldliness and integration  For better teaching and learning  For accessibility and inclusion  For fair chances in labor markets
  • 5. www.it-hilft.de hilftit Refugee Aid 4.0 Introducong HeiReS GmbH  Heinrich & Reuter Solutions GmbH  Design | Development |Training  Clients of all sectors and sizes  Cross platform software solutions  User is focus of all activities  Successful since foundation in 2012  10 employees, head office in Dresden  Branch office in Aachen  Creator of the Welcome App Germany  Open-minded employer
  • 6. www.it-hilft.de hilftit Refugee Aid 4.0  Peggy Reuter-Heinrich is head designer und Lars Heinrich head developer of the refugee aid system “Welcome App Germany”. Lars fled from the German democratic republic (GDR). Both very active in aid for migrants and refugees  HeiReS as creator of theWelcome App Germany already hired refugees  IT hilft along it’s own projects support other project in refugee aid, crisis help … How does this relate to help for refugees?
  • 7. www.it-hilft.de hilftit Refugee Aid 4.0 With the intention to introduce IT hilft and our mission / vision I would like to encourage active cooperation in order to cope with the issue of refugee aid 4.0.
  • 8. www.it-hilft.de hilftit Refugee Aid 4.0 Refugee Aid 1.0 Welcome App Dresden Created and publish in early 2015 First ever digital help system for refugees based on current technology and smartphones
  • 9. www.it-hilft.de hilftit Refugee Aid 4.0  Dresdens bad reputation due to organsations like PEGIDA etc.  Refugees crisis with over 1 million refugees in 2015  Overloaded politics, authorities, offices, relief organizations as well as honorary offices  Important information hard to spread, often only printed and outdated  Language barriers lead to misinformation, misunderstandings and even conflicts Specific challenges in 2015
  • 10. www.it-hilft.de hilftit Refugee Aid 4.0  Why Dresden? We want to set a positive sign!  Why something for refugees? We want to help the humans!  Why something honory? We are able to do it!  Why the creation of apps? Because regufees use smartphones Decision in Dresden: “It’s time to do something!”
  • 11. www.it-hilft.de hilftit Refugee Aid 4.0  For targeted help and better understanding in 4 basic languages  Refugees use smartphones for participation in life - all 3 mayor platforms represented  Initial orientation and contact person in Dresden as well as orientation map In the sense of a humane Dresden: For refugees in Dresden
  • 12. www.it-hilft.de hilftit Refugee Aid 4.0 Information in native languages to break down language barriers Vielfalt der Nationen schafft Sprachbarrieren bei der Orientierung und bestimmt die Sprachen der künftigen App. Syrien Tunesien Libyen Eritrea Serbien Russische Föderation Georgien Marokko Indien Libanon Sonstige German English French Arabic Syria Tunesia Libya Eritrea Serbia Russian Federation Georgia Morocco India Lebanon others
  • 13. www.it-hilft.de hilftit Refugee Aid 4.0 Information on helpful and intercultural topics  The asylum system itself  Language and translation  About Germany  Primary care  Rights and obligations  Social contacts  Accommodation  Work and job  School and education
  • 14. www.it-hilft.de hilftit Refugee Aid 4.0 Direct contact for a togetherness in the regions  Dresden as a direct environment  Valid addresses of relevant contact persons  Orientation through images and map integration  Brief information about the integrated contacts  Interaction via mail and telephone
  • 15. www.it-hilft.de hilftit Refugee Aid 4.0 First wave of enthusiasm at city and country/state Geert Mackenroth Foreigners' Commissioner, state of saxonia "The Welcome app is just right. Direct help for refugees and offline usable, that pleases me.The welcome app is practical. I am sure that the concept will prove and develop.We need more of these good solutions from Saxony. " Dirk Hilbert Mayor, city of Dresden "For Dresden, I am looking for fast, pragmatic and unbureaucratic solutions that really help asylum seekers.TheWelcome App is a solution of this kind - and I am very happy with it."
  • 16. www.it-hilft.de hilftit Refugee Aid 4.0 Best perception through international press, events and awards Intensive positive press coverage worldwide by the end of 2015 Appointments on high level political and social events Sept. 2015 Press conference Townhall of Dresden Nov. 2015 Querdenker Award Finalists in category “Green” Dec. 2015 Global Child Forum Royal Palace Stockholm Ca. 80 Artikel und Erwähnung zur Welcome App in nationaler und internationaler Presse seit der ersten Veröffentlichung
  • 17. www.it-hilft.de hilftit Refugee Aid 4.0  Digital refugee help system as first ever smartphone app solution  Personal commitment of Lars and Peggy to refugees - including living space  Entrepreneurship for refugees - including donations  Creation of a permanent position for a refugee as a web developer at HeiReS  Better outside perception of Dresden How does this relate to help for refugees?
  • 18. www.it-hilft.de hilftit Refugee Aid 4.0 With so much encouragement, glory, and fame we could be satisfied. Not at all!We have taken the next larger step with a Welcome App for entire Germany.
  • 19. www.it-hilft.de hilftit Refugee Aid 4.0 Refugee Aid 2.0 Welcome App Germany Available since October 3rd 2015, Day of the German reunion Pioneer solution for Germany by HeiReS, „inspiration“ for many other solutions of this kind, only solution still existing and constantly expanding
  • 20. www.it-hilft.de hilftit Refugee Aid 4.0 Welcome App Germany for a better coexistence  „That‘s what we need, too“  Further development as a model for the Federal Republic of Germany  Welcome App Germany with general information about Germany, released ate German Unity Day 03.10. 2015  System for the integration of federal states and their cities and counties
  • 21. www.it-hilft.de hilftit Refugee Aid 4.0  For targeted help and better understanding in common mother tongue  Refugees use smartphones for participation - Windows, iOS and Android  Pre-information in the home country and initial orientation in Germany In the interests of those seeking assistance: For refugees and asylum seekers
  • 22. www.it-hilft.de hilftit Refugee Aid 4.0  For a better co-operation between migrants, authorities and aid organizations  For interactive dialogues between consultants and supervisors through multilingualism  For tablets on the platforms Android, iOS and Windows as well as for laptops and desktops on the modern Windows platform (Version 8. 1 +) In the sense of genuine help: For helpers, consultants, authorities
  • 23. www.it-hilft.de hilftit Refugee Aid 4.0  Counties and county-level cities of the provinces as a direct environment  Access to cities and counties as their own location and thus focus  High added value through local contacts In the sense of local coexistence: For cities, municipalities, counties
  • 24. www.it-hilft.de hilftit Refugee Aid 4.0 Successful integration through easy understandable information  Explanatory information on many topics relevant to the integration, such as basic laws, education, religion, alcohol / drugs, customs, environmental protection, clothing, love / sex  Constant expansion and updating in dialogue with migrants, relief organizations and authorities  Language is the key: Russian and Farsi added
  • 25. www.it-hilft.de hilftit Refugee Aid 4.0 Giving and taking through involving local businesses and regions We take from the economy ...  Presentation of the local relationship between economy and city  Representation by logo as well as additional value added  Use of resources for the realization of regions and functions  First supporters from the business were Microsoft, Moneygram, Saxonia Systems. ... and give something back  10% of the revenue from the app is donated to other refugee initiatives  Selected organizations with a focus on local help and in the countries of origin  Total donated by HeiReS: € 10,000
  • 26. www.it-hilft.de hilftit Refugee Aid 4.0 Living integration through the employment of refugees Recruitment of a young refugee as a software developer in the HeiReS team 09/15 Job for Ahmad in unique position 12/15 Living in the Heinrich house for 3 months 01/16 Conference "Citizenship commitment“ in the Bundestag 05/16 "Subsidiary protection" by BAMF 08/16 Start of a new job Conclusion:  Creating a job is easy.  Enriching for HeiReS also through intercultural learning  Another look at “Being German"  Integration comes only through coexistence.  Work is a key to this.  Gaining new friends.
  • 27. www.it-hilft.de hilftit Refugee Aid 4.0  Germany-wide established solution to digital refugee aid - again as a  Entrepreneurship for refugees - including donations from HeiReS with a volume of € 10,000  Creation of a permanent position for a refugee as a developer at HeiReS  Personal commitment of Lars and Peggy to refugees - including living space over Christmas 2015 How does this relate to help for refugees?
  • 28. www.it-hilft.de hilftit Refugee Aid 4.0 We have successfully established the Welcome App Germany. Now it’s enough, right? Our vision is an universal integration aid system helping humans feel welcome anywhere in the world
  • 29. www.it-hilft.de hilftit Refugee Aid 4.0 Refugee Aid 3.0 IT hilft gGmbH Because IT can help and we need digital solutions. Founded in March 2017 by Peggy Reuter-Heinrich as a nonprofit company for socially responsible IT projects
  • 30. www.it-hilft.de hilftit Refugee Aid 4.0  Expanded spectrum of migration  Immigration of all kind like studying, EU citizens, work and training, guests  More content and even more languages In the sense of justice: Migrants and foreigners of all kinds
  • 31. www.it-hilft.de hilftit Refugee Aid 4.0 So that we can better understand each other: Participation through learning German  Vocabulary with phrases, sentences and pre-defined blocks  Suitable for every topic with many individual entries  More than 1,000 phrases offered in English and other languages  Soon: Extension as vocabulary trainer in pictures, description and translation  Reading mode is technically possible
  • 32. www.it-hilft.de hilftit Refugee Aid 4.0 So that we don`t only think locally: Participation by extension in Germany  More and more counties and cities are becoming part ofWelcome App Germany  By March 2017 there are over 50 cities including 8 capitals and 10 counties.  Further 30 regions in discussion  Pioneer state of Saxony as the first country level  Good cooperation with the already integrated regions  The aim is to increase the utilization and implementation in all federal states, cities and counties
  • 33. www.it-hilft.de hilftit Refugee Aid 4.0 Participation by language help supported by hardware and software as the LingoTab  Microsoft and TrekStor as great partners for integration  Three pre-installed apps to help integration including the Welcome App Germany  Windows 10 and many additional helper tools like Skype, Headset, keyboard GER – ENG – ARABIC  Distribution via „Stifter helfen“ to NGOs at a reduced price www.lingotab.de
  • 34. www.it-hilft.de hilftit Refugee Aid 4.0 Integration of the entire state of Saxony - thanks to SMS and minister of state Koepping  Integration of Saxony as a pioneer for other federal states  Fully integrated cities and counties, own topic areas, detailed information about Saxony, more than 200 contacts
  • 35. www.it-hilft.de hilftit Refugee Aid 4.0 Success: CMS as a common interface  Content management system developed by HeiReS  Microsoft Cloud as the environment  Clever small data packages handling  Platform for the participation of municipal employees  Secure individual access  Editorial work, addressing, translations, media administration ....
  • 36. www.it-hilft.de hilftit Refugee Aid 4.0  Real co-operation with integrated regions, institutions and helpers  Sustainable solution and commitment for almost two years now  Implementation of non-profit ideas by entrepreneurial honorary work  Creation of another job for a Syrian refugee -Yazan from Damascus How does this relate to help for refugees?
  • 37. www.it-hilft.de hilftit Refugee Aid 4.0 In small steps we have achieved great things. So why improving? We work day by day on a system that will help migrants of all kinds and facilitate life in Germany.
  • 38. www.it-hilft.de hilftit Refugee Aid 4.0 Refugee Aid 4.0 IT hilft gGmhH – together with you Because IT can help and we need digital solutions. Founded in March 2017 by Peggy Reuter-Heinrich as a nonprofit company for socially responsible IT projects: Including the Welcome App Germany but also far beyond
  • 39. www.it-hilft.de hilftit Refugee Aid 4.0  For successful integration into society, education and working life  Focus on cosmopolitan companies as potential employers and regional supporters In the sense of togetherness: For economy and society
  • 40. www.it-hilft.de hilftit Refugee Aid 4.0 So that we remain socially fair: Participation through diversity of topics  Social challenge:  Migration is currently focused and reduced on refugees  Migration and integration affects foreigners of many nations as well as German fellow citizens  Successes (Welcome App):  Expanding the content of "Migration and Immigration" in addition to the topic of asylum  Studying, EU citizens, working, training, asylum and finding a better life  Available in Germany and in regions  Ultimate goal:  Expansion of the platform for all guests and immigrants and migrants in Germany  Expansion of usage  Local connections through regional contacts
  • 41. www.it-hilft.de hilftit Refugee Aid 4.0 For comprehansable information: Participation through language diversity  Initial Languages German, English, French, Arabic  Successful language expansion in early 2016 of Russian and Farsi  Recent extensions to: Greek,Turkish, Polish,Tigrinya and Urdu.  Later - if necessary – Italian, Bulgarian, Romanian, Chinese etc.  Many other languages are possible due to intelligent automation  FurtherTranslators to be involved
  • 42. www.it-hilft.de hilftit Refugee Aid 4.0 So that technology is not an exclusion criteria: Participation on all platforms  Social challenge:  The benefits of digitalisation are not available to all people  Current status:  For smartphones and tablets: • Android, Windows and iOS  ForWindows laptops / PCs from 8.1 / 10  ForWindowsTerminal Calculator from 8.1  Planned status:  Version for olderWindows PCs (Windows 7)  Availability as a website  Printed version for German lessons, possible even as a genuine book
  • 43. www.it-hilft.de hilftit Refugee Aid 4.0 So that restrictions don‘t lead to exclusions: Participation through barrier-free concepts  Social challenge:  People with disabilities or illiteracy are lacking access to IT solutions and digitization  Success (Welcome App)  Universal design and simple language  Technological structure available for fast implementation  Skills and approaches available  Ultimate Goal:  Implementation of barrier-free technologies for the visually impaired and as a lecture mode  Illustrated version for missing languages and illiteracy
  • 44. www.it-hilft.de hilftit Refugee Aid 4.0 Participation through German lessons for everyone  Social challenge:  Integration courses only availbale for 20% of migrants  Current status:  Values and glimps into the German language as an integration assistance about the content of theWelcome App. Concept for „Learning German“ available  Making use of interface functions  Ultimate Goal:  Extractions as a solution on its own  Integration intoWelcome App  Addition to integration courses
  • 45. www.it-hilft.de hilftit Refugee Aid 4.0 Vision: Welcome across the borders  Social challenge:  Migration is a global topic  Focus onWelcome App Germany  Current status  Engineering und software development enables differentWelcome App solutions  Structures and content transferable  Multilingual with auto-translation  Ultimate goal:  Solution for Greek hotspot-islands (Inquiry UNHCR Greece)  Inquiries from Denmark,Austria and Norway. Optional: Italy, Canada, USA?
  • 46. www.it-hilft.de hilftit Refugee Aid 4.0 IT hilft gGmbH was founded, since IT could help.  Digitalisation is one of the most important topic these days. Internet of Things, Industry 4.0, Work 4.0 or School 4.0.These innovations are not accessible to everyone and fears are understandable.  IT-solutions are often only accessible to people with a strong financial background. Also, the economy and administrations only support IT-solutions when being helpful for success and prestige.  It is important to support the weakest members of our society in participating from the benefits of digitalisation.  I strongly believe that solutions, which are accessible to everyone for free can help making the world a better place.  This is where IT hilft steps in– through IT solutions which help and support the weakest members of our society.
  • 47. www.it-hilft.de hilftit Refugee Aid 4.0 For a better learning and language learning, since IT could help. Social challenge Self-learning or die follow-up work of school topics at home can be difficult for disadvantaged children. Playful, media- related learning is possible with digital solutions. Mobile devices are only available with a strong financial bavkground.This unfairness can last until starting a new job. Vision as a solution approach Apps for a better self-learning – for a decent implementation of school 4.0.Also helpful for teachers at school
  • 48. www.it-hilft.de hilftit Refugee Aid 4.0 For a fair labor market access, since IT could help. Social challenge: Personal expertise is often a hidden value. Some people have difficulities with their self-presentation, especially women, seniors, migrants or disabled people.This lack of ability makes it difficult accessing the labor market.The valuable potential is often hidden for employers. Vision as a solution approach Presentation of skills and strength for a fair labor market approach – easy to maintain by job seekers as a bridge to comapnies and across the entire labor market.
  • 49. www.it-hilft.de hilftit Refugee Aid 4.0 For more particiaption and accessibility, since IT could help Social challenge: People with disabilities, migrants or illiterates often have no proper access to news. Print formats like newspapers are not accessible or only through quite expensive e-readers.An exclusion from society is the result.The defined accessibility by law is practically non- existent – this also applies to digital solutions. Vision as a solution approach Establishement of standards for perticipating in everyday life for disabled people and language barriers through the use of technology and simple designs.
  • 50. www.it-hilft.de hilftit Refugee Aid 4.0 Quality standards of digital solutions IT hilft gGmbH Focus on people Support as needed Free of charge and accessible Sustainable and responsible Future-proof and innovative Accessible and inclusive Multilingual und open-minded Professional and high-quality
  • 51. www.it-hilft.de hilftit Refugee Aid 4.0  Sustainable and future commitment for refugees and a strong emphasize on cosmopolitanism by Lars Heinrich and Peggy Reuter-Heinrich in Dresden as well as the Reuter family in Aachen (e.g. Armin Reuter as a joint partner), from HeiReS as an IT company and from the IT hilft gGmbH. Active coexistence with involved parties of refugee aid in Germany. How does this relate to help for refugees?
  • 52. www.it-hilft.de hilftit Refugee Aid 4.0 Many ideas that push for implementation. How do you manage it all by itself? Only together can we achieve these great goals. Please help us so that there can be more social IT solutions.
  • 53. www.it-hilft.de hilftit Refugee Aid 4.0 Get in touch with us, so real help can develope from cooperation IT hilft gGmbH Scariastr. 9 01277 Dresden +49 351 31293064 http://www.it-hilft.de info@it-hilft.de | peggy@it-hilft.de
  • 54. www.it-hilft.de hilftit Refugee Aid 4.0 To get an impression, here is a quick access to all apps http://welcome-app-concept.de/ios http://welcome-app-concept.de/android http://welcome-app-concept.de/windows