Companies such as MetLife and Yankee Stadiums, Barclays Arena, Staples Center, and Twickenham Stadium have vastly improved the efficiency of facility inspections and maintenance while reducing costs -thanks to Archaio's mobile facility inspection software. In this article, managers of these venues explain how.

2. in I S and
Standard in In
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3. O P S & T E C H
JULY 2015 VENUES TODAY 47
Archaio enables inspections with any mobile device and uploads data in real time to work orders,
management reports and operational dashboards
How to Save Big Money
on Your Inspections
A D V E R T I S E M E N T
“When I created Archaio to help
inspectors do their job faster, increasing safety and accountability,
I never dreamed it would end up being used on cargo ships and
Yankee Stadium.” — ROY JUDELSON{ }
T
en pounds of paper reports are dropped with a thump on the
table, just one building’s weekly inspections. Now someone
has to enter them in a spreadsheet making mistakes, losing
time, wasting money, and no one will be accountable for it.
This is the equivalent of writing a newspaper by
hand in the age of word processors. It is 2015 and in the
most modern facilities in the world, inspectors are still reporting inci-
dents, one by one, with pen and paper. So if it is obvious that inspections
are done today the same way they were in the Industrial Revolution why
hasn’t anyone improved these processes that are so unreliable, inefficient
and costly?
CONTINUED ON PAGE 48 >

4. O P S & T E C H
48 VENUES TODAY JULY 2015
Someone has. Roy Judelson, a successful entrepreneur, son of
Gulf & Western Industries founder David Judelson, thought of a solution
to bring them into the 21st century. Archaio enables inspections with any
mobile device and uploads data in real time to work orders, management
reports and operational dashboards. The cloud service is based on a
patented scaling technology that digitizes floor plans allowing users to
zoom into assets in full resolution while maintaining accurate measure-
ments, perform inspection checklists, and send incident reports instantly.
“When I created Archaio to help inspectors do their job faster,
increasing safety and accountability, I never dreamed it would end up
being used on cargo ships and Yankee Stadium.” After signing flagship
sports venues, hotels, hospitals and commercial centers, Judelson is still
surprised when he arrives at leading edge facilities all over the world
and asks the simple question: “How do you perform your inspections?”
The most modern of his clients had improved the paper and pen system
by adding leading edge technology: a clipboard.
Now Archaio is quickly becoming an inspection management stan-
dard, used in over 100 facilities across 9 countries in the world, from the
Port of Dubai to MetLife Stadium. “It is very motivating to receive feed-
back from our clients about how simple the service is to use and how
much value it provides. Inspectors are happy because it makes their
work easier, and managers are delighted because they have access to
accurate and accountable reports in real time,” he proudly declares.
But if Judelson created Archaio, it was real estate developer and
visionary Bruce Ratner who discovered it. “Customer experience, repair
and maintenance standards today are different than 10 or 15 years ago
because of what technology can do,” he strongly affirms. “You need to
ensure that you can keep up with them.”
Ratner was sharply aware that while almost every other aspect of
facility operations had evolved technologically, the inspection process
had been left behind. So he immediately recognized the value of
Archaio and rolled it out in one of the most modern and iconic venues
of New York, Barclays Center.
“It has become a necessity, as important as having Wi-Fi in your build-
ing,” Ratner states. “It detects anything from a safety liability, to cleaning
issues in the bathroom or a crack in the wall. The system marks what has to
be fixed, and a work order spits out, it is absolutely incredible. It has quick-
ly become a part of our daily life at the arena. We are talking about saving
hundreds of thousands of dollars in people time, and it is not only the top
people time. It is the idea that they, including the CEO, are distracted from
other areas of work that are very important. How do you quantify that?”
A D V E R T I S E M E N T
HOW TO SAVE BIG MONEY ON YOUR INSPECTIONS CONTINUED FROM PAGE 47
“ARCHAIO NOT ONLY
IMPROVES THE INSPECTION
PROCESS, IT SAVES COSTS
AND DIRECTLY IMPACTS THE
VENUE’S BOTTOM LINE.”
— DAVE DUERNBERGER

5. Following Barclays Center success story other signature sports
venues have followed suit and joined the Archaio team. MetLife
Stadium, home to the New York Jets and Giants, recently committed to
a long term deployment of the service to run pre-event inspections.
Dave Duernberger, Vice President of Facility Operations, is especially
impressed by the return on investment of the service. “Archaio’s solu-
tion does not only improve the inspection processes, it saves costs and
directly impacts the venue’s bottom line.”
Client feedback has been key in improving features, like extending
floor plan digitizing to include parking lots where the greatest number
of liability issues and incidents arise for stadiums, or to simplify oversee-
ing all aspects involved in cargo ships where Archaio has drawn from
one of its newest clients, Atlantic Bulk Carriers. Every industry where
the service is used, provides new requirements and features, but they all
share the need to save time and money. These are obviously two impor-
tant benefits, but another is even more critical independently of whether
it is used in a stadium, a building or a ship.
“The magnitude of the facility does not change the need for the sys-
tem, accountability is the key issue here.” Lonn Trost, Chief Operating
Officer of the New York Yankees, is clear that what lies at the heart of
inspection processes is the certainty that they have been performed cor-
rectly. One of the challenges of supervising traditional inspection
processes is to make sure that they have been actually done and with this
service managers are informed in real time of the state of every single
asset in their facilities including who performed the latest inspection, at
what time, and where. “I am living in a 1.3-million-square-foot stadium
we take pride in as if it was our home.” Trost explains. “It requires sub-
stantially more upkeep and a 24/7/365 staff that has to be on top of every-
thing. Now, with Archaio, I can check the inspection schedule and inci-
dents just pop up with a picture and email straight to the VP of
Operations who will get the job done.”
As the list of Archaio’s clients has grown, and new features suggest-
ed by them have been included, it would seem that the service would
have become more and more complicated but, on the contrary, simplic-
ity of use and implementation have remained key elements as MetLife
Stadium’s Duernberger points out. “Minimal training is required.
Doing pre-event cleaning inspections, I picked up an iPad and walked
two other executives through it in less than five minutes. They took off
with the iPad and never asked any questions.”
It is not often that a simple technological solution alters the way things
are done in such a dramatic way, and how much value those changes can
provide by preventing safety liabilities, increasing efficiencies and saving
money. Facilities and venues that keep running on slow, inefficient and
costly paper based inspection processes will be left behind in today’s com-
petitive environment. Ratner concludes: “When we hire managers they are
going to ask: Do you have a system like this in place?”
O P S & T E C H
JULY 2015 VENUES TODAY 49
A D V E R T I S E M E N T
“Now with Archaio, I can check
the inspection schedule and incidents just pop up with a picture and
email straight to the VP of Operations who will get the job done.” —
LONN TROST, NEW YORK YANKEES{ }
“IT HAS BECOME A NECES-
SITY AS IMPORTANT AS
HAVING WI-FI IN YOUR
BUILDING. WE ARE TALK-
ING ABOUT SAVING HUN-
DREDS OF THOUSANDS OF DOLLARS IN
PEOPLE TIME.” — BRUCE RATNER
“ARCHAIO IS QUICKLY
BECOMING AN INSPEC-
TION MANAGEMENT
STANDARD, USED IN
OVER 100 FACILITIES
ACROSS 9 COUNTRIES IN THE WORLD”.
— ROY JUDELSON
FOR MORE INFORMATION
Call +1 (212) 784-0180 and or visit us at www.archaio.com