1. Mahmood
Khalid, M.D.
– Chairman
of DHM’s De-
partment of
Radiology,
O.P.M.C.
Board Member & Investor
Prior to the opening of
Doctors’ Hospital of Michi-
gan in 2008, Dr. Khalid was
at the former North Oak-
land Medical Centers since
1984. He was Chairman of
NOMC’s Radiology Depart-
ment 1989 – 2008.
Dr. Khalid currently
oversees approximately 30
employees in three DHM
Radiology clinics (Wa-
terford, Clarkston, and
Pontiac). The department
services approximately
50,000 patients annually.
Department Goal: “We
pride ourselves on person-
alized patient-centered
care with fast service and a
short wait-time.”
On the Horizon: Has ap-
proval to buy a new state-of-
the-art CT Scan for the main
campus and Certificate-
of-Need approval for CT
services at WEC, which will
allow CT Scans on a 24-hour
basis within the next year.
Contact: (248) 857-7515
DHM Physician
AUG/SEP 2010 • Volume 18
C
Contents
C
1 • AUG/SEPT 2010 DOCTORS’ HOSPITAL OF MICHIGAN, PONTIAC, MI
onnect
• Family Medicine Center Designated
a Patient-Centered Medical Home | page 2
• FMRP Director Wins AAFP Award | page 3
• Health Psychology Internship | page 4
• Good Works: DHM Around Town | page 5
• Service Lines | page 5
Spotlight on O.P.M.C. Board Members
MISSION
Doctors’ Hospital of Michigan (OPMC) will provide
the highest quality, cost effective, compassionate
care to each patient we serve and WILL be com-
mitted to fulfilling the needs of those in our com-
munity while obtaining financial strength.
Doctors’Hospital of Michigan’s legal name is Oakland Physician’s Medical Center (OPMC) which is
run by five board members. Here is a spotlight on two of the members, Dr. Mahmood Khalid, and Dr.
Yatinder Singhal.
Yatinder
Singhal, MD
Chairman of
Behavioral
Medicine
Department,
O.P.M.C.
Board Member & Investor, &
Chairman of the DHM Advi-
sory Board; Board-certified
Psychiatrist from Punjab
University in India.
After NOMC closed, Dr.
Singhal worked closely with
now-CEO Clarence Sevillian
and other board members
to solidify investors for
starting Doctors’ Hospital
of Michigan. After the
opening of DHM, Dr. Singhal
has been instrumental in
opening the Cardiac Cath
lab, securing two tenants
(Common Ground and Pre-
ferred Care Pharmacy), and
is actively involved in the
day-to-day operations of
the hospital.
Prior to his role with DHM,
Dr. Singhal had been the
Medical Director for POH’s
substance abuse program
and was the Chairman of
their Behavioral Medicine
department. He also ran
an out-patient psychiatric
clinic in southeastern Michi-
gan for 25 years.
Outside of medicine: Dr.
Singhal organized Physi-
cians of India and is Presi-
dent of the India-based
charitable organization,
FOMAPI, which raises funds
to support charitable medi-
cal clinics in the United
States. He is also involved
in the movie entertainment
business in India where he
has produced two movies.
continued on page 4
DR. KHALID DR. SINGHAL
2. DHM’S FAMILY MEDICINE CENTER
DESIGNATED A PATIENT-CENTERED
MEDICAL HOME
PONTIAC – Doctors’ Hospital of Michigan’s Family
Medicine Center has been designated as a Patient
Centered Medical Home (PCMH) practice by Blue Cross
Blue Shield of Michigan. The American Academy of Family
Physicians (AAFP) defines a PCMH as “an approach to pro-
viding comprehensive primary care... that facilitates part-
nerships between individual patients, and their personal
Providers, and when appropriate, the patient’s family.” It
is typically used as a chronic-care model. DHM’s Family
Medicine Center is one of only a handful of designated
PCMHs in southeastern Michigan.
“The Patient-Centered Medical Home is an agreement
between patients and their team of caregivers,” stated
Cynthia Cavanaugh, Director of Operations of DHM’s Fam-
ily Medicine Center. “The patient
literally must sign a Memo of Under-
standing to state they are a willing
team member in the management
of their own health along with the
other team members.” Provid-
ing an example of the PCMH model
for the care of a diabetic patient,
Cavanaugh stated that the team would include an over-
seeing physician, nurse educator, psychologist, resident
physician, the patient, and a family member or loved one,
when appropriate. “We are very proud and excited to be
able to offer this cutting-edge, integrative approach for
our Family Medicine patients,” added Cavanaugh.
Other PCMH benefits are “greater access to services,
more personalized care and a focus on preventative
care,” according Dr. Tracy Juliao, a Health Psycholo-
gist and Director of Behavioral Medicine in DHM’s Family
Medicine Center who was instrumental in obtaining the
designation.
The Family Medicine Center has been participating in
the Mackinac Learning Collaborative (MLC), which con-
sists of several independent primary care practices
in Southeast Michigan who have worked together
over an 18-month period to improve the quality of care
delivery, decrease costs, and improve income within their
respective practices. A primary purpose for the Mackinac
Learning Collaborative, stated Dr. Juliao, has been to
“facilitate the adoption, implementation and maximized
usage of a population-based patient registry that is all-
payer-compatible and supports the establishment of the
PCMH.”
As a part of their collaborative efforts within the MLC,
the Family Medicine Center has been following fifty-five
patients who were early patient team members within the
PCMH model to study their health outcomes. On Septem-
ber 29th, Cavanaugh and Juliao will be presenting patient
outcomes and their experiences obtain-
ing the PCMH designation to Michigan
health care and legislative leaders at
the MLC Outcomes Congress. Based on
research by independent organizations,
some of the proven outcomes of the
PCMH model will include higher vaccina-
tion rates, more preventative screenings, fewer medical
errors and emergency visits, and higher cost-savings.
The Blue Cross designation is a Michigan-only designa-
tion, but the most difficult one to attain, according to
Cavanaugh. “We took nearly two years to get the BCBS
designation. We did this one first because it gives us the
tools to now obtain a national designation from the NCQA
[National Committee for Quality Assurance].”
The Family Medicine Center, located at 461 West Huron
in the Seminole Building of Doctors’ Hospital Michigan, ac-
cepts Medicaid, Medicare, and most insurance.
True Team
2 • AUG/SEPT 2010
For more information on Patient Centered Medical
Home, please visit www.pcpcc.net. For more infor-
mation on the DHM Family Medicine Center, go to
www.dhofm.com/Familymedicinecenter.
“
Based on research, outcomes
of the PCMH model include
fewer medical errors and
emergency visits and higher
cost-savings.
3. DHM PHYSICIAN CONNECT • 3
Family Medicine Residency Director Recognized
by American Academy of Family Physicians
KANSAS CITY - Family Medicine Residency
Program Director Dr. Nikhil Hemady was
awarded the prestigious Program Director
Recognition Award at the annual Program
Directors Conference of the American
Academy of Family Physicians in Kansas
City. He was one of five to receive the award out of
about 450 program directors in the country.
“It’s a true honor,” said Dr. Hemady, who has directed
DHM’s residency program for four years. He is one of
the youngest Program Directors in the country, and also
presented at the conference.
Dr. Hemady, M.D. is a graduate of University of Pune,
India and of the NOMC Family Medicine Residency (Chief
Resident 1998-1999). He was a Fellow at the AAFP in
2003 and at the National Institute for Program Director
Development in 2004.
Welcome First Year
Family Medicine Residents
Suman Bhullar, M.D.,
graduated from
Guru Govind
Singh Medical
College in India.
Arifa Malik, M.D., gradu-
ated from the
Punjab Medical
School in Paki-
stan.
Saminder Singh, M.D.,
native of Bloom-
field, MI, gradu-
ated from the
American Uni-
versity of the
Caribbean in The Nether-
lands Antilles.
Abhishek Patel,
M.D., graduated
from the Medi-
cal University of
Lublin in Poland.
Dominik Chrzan, M.D.,
graduated from
the American
University of
the Caribbean in
The Netherlands
Antilles.
Satoshi Yamamoto, M.D.,
graduated from
Yamaguchi Uni-
versity in Japan.
A new class of Family Medicine Residents began
orientation at DHM during the last week of June. The
residents hail from across the globe as well as from
the local vicinity. A warm welcome to all of our new
Family Medicine doctors!
FYI
New Interim CNO
Sherrie Berg, R.N., has been ap-
pointed as interim CNO, effective
August 1, 2010. Berg is currently
the Manager of Emergency Services
at the main campus and Waterford
Emergency Center. She takes over
from former CNO Gerome Hess.
HOSPITAL NOTES
Important Notice on Incomplete Records
From Charlie M. Robinson, BS, RHIT,
CCS-P, Director, Medical Records and
Patient Access
Second quarter 2010 saw a signifi-
cant increase in the medical record
delinquency rate. The Joint Com-
mission is around the corner and we
need your assistance with completing all outstand-
ing records.
Please sign into iDoc at https://nomcdirect.org to
complete any delinquent and incomplete records.
You may contact Charlie Robinson in the office at
248.857.7149 or by e-mail at crobinson@dhofm.com.
more news at:
www.dhofm.com
4. 4 • AUG/SEPT 2010
Currently, Singhal is orga-
nizing the Jai Ho concert
featuring the Oscar-winning
Indian music director, A.R.
Rahman; the concert will
be held in the Pontiac
Silverdome on September
25th, 2010.
Departmental Success
Model: Since opening the
30-bed Behavioral Medicine
unit on 4-South, it remains
full and profitable. In ad-
dition to cost-controlling
measures, he credits DHM’s
Administration, his Unit
Manager Shawna Carpenter,
and his hard-working Team
with the success of the Be-
havioral Medicine program.
Treatment philosophy:
“Treat the acute men-
tally ill with the minimum
medications that have the
least side affects whenever
possible.”
Long-term Goal as a Phy-
sician: Would eventually
like to start up a residency
program in Psychiatry
Goal as Board Member:
Recruit more Primary Care
Physicians and Specialists to
admit patients to DHM
Contact: ext. 7367
Boardmember: Yatinder Singhal, M.D.
Dr. Singhal credits his team on 4-South for
making the program successful and profitable.
ABOVE: Behavioral Medicine Dept Staff: Linda Harris,
RN; Pauline Mearsino, US; Sharon Winters, LPN; Julie
Koplin, RN; Ron Hathaway, MHT; Siv Crow, MSW; Frances
Keyes, MSW; Fred Hunt, MHT; Shawna Carpenter, RN.
For more information on the Doctors’ Hospital
Board of Directors, visit www.dhofm.com/board.
continued from page 2
Compassionate CareHealth Psychology Intern Program Enhances Integrative Care Model
“It’s a win-win-win situation for everyone,” says Dr.
Dr. Tracy Juliao, Director of Behavioral Medicine at the
Family Medicine Residency Program of Doctors’ Hospital.
She was speaking of the Primary Care Health Psychology
(PCHP) Internship Program that she created last year.
“Residents learn from the interns; the interns learn from
the residents; and the patients benefit as well.”
Dr. Juliao said she came up with the idea last summer
after seeing an increase in mental health issues in pa-
tients at the Family Medicine Center. Since August 2009,
ten experienced doctoral and master’s level psychology
students and graduates have interned at the clinic – doing
everything from “curbside consults” during doctors’ visits,
integrated care visits with the doctor and patient to-
gether, to individual psychotherapy sessions and leading
support groups. In addition, the interns receive didactic
training along with residents on relevant behavioral medi-
cine topics.
The students, who hail from Wayne State University,
Oakland University, University of Michigan-Dearborn, and
University of Phoenix, are receiving valuable training in a
specialized field of health psychology, working as part of
an integrated primary care model.
They must commit nine months to the program and work
as part of the Patient Centered Medical Home (PCMH),
considered the cutting-edge “gold standard for health-
care service delivery.” The Family Medicine Center at
DHM is one of only a few residency programs in the state
to hold this designation.
“One of the areas we’ve seen a lot of benefit for pa-
tients is with diabetes,” explained Dr. Juliao. The interns
are part of a team, with doctors, that supports and tracks
patients in managing their diabetes.
Katrina Saunders, MA, LLPC, NCC, a graduate of
Oakland University, has decided to continue volunteering
in the program because “it’s been such a great learning
experience.” Saunders was part of the initial group of
interns who started last August, and graduated from OU
in December 2009.
In one instance, she helped first-year residents screen a
child for ADHD, but discovered that there was more to be
addressed than just the obvious ADHD symptoms. As a re-
sult, the child received a more integrated approach to his
care. “This model helps the doctors become more aware
5. DHM PHYSICIAN CONNECT • 5
GOOD
WORKS• Doctors’ Hospital of Michigan volunteers gave free health
screenings at one of Pontiac’s largest free community events on July
24 - the Elam Family Block Party at the Phoenix Center. Residents
‘turned out in droves’ according to the Oakland Press. Kudos to Linda
Nikpour and staff (Gina Elam, Nichole Williams, Carol O’Rourke
and Peggy Gibb) for providing over 150 free glucose tests & blood
pressure tests.
• Dr. Surya Nallani presented an informa-
tive talk on memory loss & dementia on Thursday,
July 22 as part of DHM’s free quarterly community
health education series. The AgeWell Series had
about 100 participants over the week of July 19 –
23, 2010, with presentations by Drs Sumit Fogla
& Somil Gupta, Farrukh Moghul, PT, and Paul
Patel, RPh. If you have a suggestion for future
lecture topics, or are interested in presenting, please contact Irma King
at ext. 7225.
• Dr. Somil Gupta, Faculty member of the Family Medicine Center,
and Diabetes Educator Cheryl Wilson, B.S.N., gave a free talk at the
Village of Oakland Woods Senior Center in Pontiac on Friday July 30.
About 25 seniors attended. Peggy Gibb, R.N. provided free glucose
tests.
• Dr. Sumit. Fogla, Faculty member of the Family Medicine Cen-
ter and six residents attended the AAFP Expo for Medical Students in
Kansas City, July 29-31 to represent Michigan and recruit applicants for
the Family Medicine Residency Program.
SERVICE LINES
• 24-Hour Emergency Center - Pontiac & Waterford
• Family Medicine Center - Pontiac
• Clarkston Family Health Center
• Radiology - Pontiac, Waterford, & Clarkston
• Endoscopy - Pontiac & Waterford
• Outpatient Physical Therapy - Pontiac & Waterford
• On-Site Lab & Diagnostics - Pontiac & Waterford
At Main Hospital Only:
• Inpatient Med/Surg Floor, ICU
• General Surgery
• Radiation Oncology
• Behavioral Medicine & Group Therapy
• Cardiac Cath Lab
• Euro-Peds Intensive Pediatric Physical Therapy
• Nutritional Services/Cafeteria
• Family Medicine Center
of all the psycho-social aspects,”
said Saunders, which will make
them better doctors.
Jennifer Vesbit, another OU
student, who started the PCHP this
May, shared “I’m really excited to
find this opportunity. The holistic
model really is the wave of the
future, and I’m fortunate to be
a part of it.” The interns stated
that they hoped to see Primary
Care Health Psychology practices
become more common.
The PCHP presented at Fam-
ily Medicine Research Day XXXIII
on May 20 in Howell, MI, which is
sponsored by Wayne State, UM,
MSU, and the Michigan Academy of
Family Physicians Foundation.
It was well-received as a model of
training and patient care that other
residency programs aspire to incor-
porate into their outpatient offices.
www.dhofm.com
continued from page 4
6. VENTS
461 W. Huron St. | Pontiac, MI 48341
E
AUG/SEPT 2010 • 6
• North Oakland Foundation Charity Golf Classic
The Wyndgate Golf & Country Club
Monday, August 16, 2010
Shotgun Start: 12:30pm
Call 248-857-7096 for more information.
• Quarterly Staff Meeting | Huron Dining Room
Monday, September 20, 2010
Dinner - 6pm | Meeting - 6:30pm
• Dr. Wease, Info Session on GERD Procedure
Tuesday, September 14, 2010
7 - 8pm, Holiday Inn
5353 Gateway Center
Flint, MI 48507
• Internal Medicine Business Meeting
Huron Dining Room
Thursday, September 16, 2010
Dinner - 6pm | Meeting - 6:30pm
Physician Services
Phone Directory
Irma King
Director of Physician Relations:
(248) 857-7357
iking@dhofm.com
Peggy Hagen
Medical Staff Credentialing
and Insurance Enrollment:
(248) 857-7583
phagen@dhofm.com
Charlie Robinson
Director of Patient Access
and Medical Records
(248) 857-7149
crobinson@dhfom.com
Kathleen Beck
Executive Assistant to the President:
(248) 857-7222
Newsletter Story Submissions:
Anne Mancour
Marketing Coordinator
(248) 857-6979
amancour@dhofm.com