1. Anna Kinderman
320 Prospect Ave.  Oshkosh, WI 54901  608-770-5104  kindea73@uwosh.edu
EDUCATION:
University of Wisconsin Oshkosh – Oshkosh, WI
Bachelor of Arts- May 2015
Major: Sociology
SKILLS:
 Strong customer service background with an emphasis on oral and written
communication skills
 Ability to handle variety of tasks with great organizational skill and focus on details while
using time effectively
 Proven ability to work with a wide-range of customers, clients, volunteers, and co-
workers
 Strong work ethic and commitment to team, clients, and employer
 Experience with a variety of computer programs included Word, Outlook, Excel and
PowerPoint
 Ability to assess situations and clients in order to know how to address them individually
CERTIFICATIONS AND TRAINING:
 8 hours of Nonviolent Crisis Intervention training program
 Web-based crisis core curriculum: Adult and Child Mental Health Overview, DHS34
Crisis Regs, Suicide and Risk Assessment, Substance Abuse, Philosophical Overview
PROFESSIONAL EXPERIENCE:
CESA 6 (Cooperative Educational Service Agency 6)/Individual Youth Services
Oshkosh, WI
Youth Mentor/Intern Feb. 2015- Present
 Recognize clients strengths and develop them by encouraging positive actions helping
to increase social and problem solving, coping, and daily living skills
 Develop and maintain a client-mentor relationships that provides structure, stability, and
confidentiality
 Retain meaningful information on individual clients by carful listening and then reporting
and addressing situations in appropriate manner
 Relate to multicultural environment by knowing there is always context, reasons, and
background behind every client and situation
RESEARCH EXPERIENCE:
Undergraduate Senior Seminar Research- Dog Personality Matching and its Affects on
Successful Adoption and Commodification of Dogs Oshkosh, WI
Advisor: Dr. Paul Van Auken – University of Wisconsin Oshkosh Feb. 2015-May 2015
 Facilitated a research project that examined the effects of matching dogs personalities
with humans at the Oshkosh Area Humane Society with a focus on ways owners views
their pets through interviews
 Developed and administered 10 interviews using appropriate interview skills while make
the participant feel comfortable and maintaining confidentiality
 Coded and analyzed findings and presented at the UW Oshkosh Celebration of
Scholarship event

2. WORK EXPERIENCE:
Electric Lounge/ Bottoms Up/ Sami’s on Main Oshkosh, WI
Bartender May 2012-present
Johnny Rockets Oshkosh, WI
FDR- Fryer/Dishwasher/Runner May 2014-Sept. 2014
Pick N Save Oshkosh, WI
Utility Clerk/Deli Clerk Sept. 2010- Sept. 2012
Metcalfe’s Market Oshkosh, WI
Utility Clerk March 2005- Aug. 2010
ACTIVITIES:
Present
Volunteer- Oshkosh Area Humane Society- Oshkosh, WI
Member- Recreational Volleyball, Softball, and Dart Team- Oshkosh, WI
Past Volunteer
Our Lady Queen of Peace Parish- Early Childhood Aide/Teacher- Madison, WI
Our Lady Queen of Peace Parish - Mass Server- Madison, WI
Eager Reading Student Mentor- Madison, WI
Mission Trip: Pine Ridge Indian Reservation- Madison, WI
Children’s liturgy of the word teacher- Madison, WI
Vacation Bible School teacher - Madison, WI