1. In Shop 8

2. Service Center
Approach lane to service
center was delineated to
guide our customer or
vendors to the service
center.

3. The end of the
line.
At this point our
Leadworker will direct
deliveries to the Parts
Department or will receive
equipment in for repair.

4. Service Center
This building was the former
gas house used years ago.
When gas pumps and tanks
were removed it became a
storage room.
The Leadworker will receive
equipment for service or
repair and begin by receiving
the post/pre-op, conduct a
walk around inspection and
pull any codes with the code
reader and open a work
order.

5. Work Order
Processing
The work order is opened,
comments will be written in
at this time to include any
findings in the walk around
along with the original
request for service. . Contact
information entered, an ETA
of completion is given to the
customer and the work is
assigned to a mechanic.
Air conditioning and heating
were added to this former
gas house.

6. The three shops have separate work lines
which are easy to distinguish from each
other as each lines up with the respective
shop.
AC
B

7. Parts Deliveries In an effort to keep vendors from
wandering around the shop we made an entrance for deliveries specifically for them.

8. Parts Department
 Once in the parts
department vendors
are restricted to one
side of the counter
and only enter beyond
the counter upon
invitation for security
purposes.

9. Parts Service
Desks were placed so each EMS
faces the parts window.
Our parts window was relocated as
were the desks. The window was
located to the far right in the photo
on the right.

10. Wide open access of Parts Dept. to shop, below right is the field
mechanics parts pick/delivery area.

11. The Main Shop
 Shop 8’s main shop located in San Bernardino had two
Shop A & B. With the addition of CARB mandates,
Local Request, ESR and RS&E work the shop
supervisor’s were loaded with paperwork and
scheduling woes. This affected our normal repair and
service work or at least interfered with it.
 We decided to dedicate a shop solely to those
responsibilities and during the slow times to assist
with the workload of the other shops, as such C-Shop
was formed.
 It streamlined the workload and now A & B Shops
focus on repair and service only which has resulted in
a faster turn around in repair/service time to our

12. C-Shop
Special Projects
This bay in C-Shop is
dedicated to trap service,
diagnosis, cleaning and
repair. If a unit comes in
for any repair complaint
that includes a trap issue
this is it’s first stop.
After that repair is done
it moves to the shop
normally assigned to
handle this cost center to
complete the other repairs
noted.