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March 30 – April 1, 2015
#CZLNY | @ClickZLiveThe Global Conference Series Designed by Digital Marketers, for Digital Marketers
Dynamic Email Marketing
How to Change Content After Hitting Send
Anjie Moin
Office Depot
Director of Ecommerce Marketing
@anjiemoin
March 30 – April 1, 2015 | #CZLNY | @ClickZLive
AGENDA
Why Emails Need to Change – Literally1
2 What Dynamic Content Looks Like
3 Behind the Scenes
@anjiemoin
March 30 – April 1, 2015 | #CZLNY | @ClickZLive
Emails today are stale.
@anjiemoin
March 30 – April 1, 2015 | #CZLNY | @ClickZLive
But what if you could add new life
to all the stale emails in your
customer's inbox?
@anjiemoin
March 30 – April 1, 2015 | #CZLNY | @ClickZLive
dynamic
email
weather
location
individual
device
time
web
content
@anjiemoin
March 30 – April 1, 2015 | #CZLNY | @ClickZLive
@anjiemoin
March 30 – April 1, 2015 | #CZLNY | @ClickZLive
Device Personalization
@anjiemoin
March 30 – April 1, 2015 | #CZLNY | @ClickZLive
Time-Sensitive
Sales / Personalization
@anjiemoin
March 30 – April 1, 2015 | #CZLNY | @ClickZLive
Geo-Targeting
@anjiemoin
March 30 – April 1, 2015 | #CZLNY | @ClickZLive
Real-Time A:B Testing
76.92%
lift in CTR
@anjiemoin
March 30 – April 1, 2015 | #CZLNY | @ClickZLive
@anjiemoin
March 30 – April 1, 2015 | #CZLNY | @ClickZLive
28%
Increase in
mobile click-
through rate
Device Personalization
@anjiemoin
March 30 – April 1, 2015 | #CZLNY | @ClickZLive
21%
Increase in
high-value
clicks
Geo-Location
@anjiemoin
March 30 – April 1, 2015 | #CZLNY | @ClickZLive
75%
Increase in
click-
throughs
Weather
@anjiemoin
March 30 – April 1, 2015 | #CZLNY | @ClickZLive
231%
Increase in
mobile app
downloads
Device Personalization
@anjiemoin
March 30 – April 1, 2015 | #CZLNY | @ClickZLive
Option A Option B114%
Higher click-
throughs for
optimized
creative
Real-Time A:B Testing
@anjiemoin
March 30 – April 1, 2015 | #CZLNY | @ClickZLive
1mm
in
incremental
revenue
Real-Time Inventory
@anjiemoin
March 30 – April 1, 2015 | #CZLNY | @ClickZLive
It’s not... You just need a secret weapon.
Sound complicated?
Expensive?
@anjiemoin
March 30 – April 1, 2015 | #CZLNY | @ClickZLive
t
Segmentation
t
Campaign
Management
t
Message
Delivery
t
Subscriber
Management
Personalized at moment of open
Targets open-time context & site behavior
Optimized to the individual, on-the-fly
Automated to reduce production costs
@anjiemoin
March 30 – April 1, 2015 | #CZLNY | @ClickZLive
Design
@anjiemoin
March 30 – April 1, 2015 | #CZLNY | @ClickZLive
Analytics
@anjiemoin
March 30 – April 1, 2015 | #CZLNY | @ClickZLive
Concept to Code
@anjiemoin
March 30 – April 1, 2015 | #CZLNY | @ClickZLive
The Run-Walk-Crawl Model
@anjiemoin
March 30 – April 1, 2015 | #CZLNY | @ClickZLive
Thanks!
Have any more questions? Contact me via twitter
@anjiemoin or email me at anjie.moin@officedepot.com
Want to see how dynamic content can revolutionize your
email campaigns? Visit movableink.com or get in touch
at contact@movableink.com

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ClickZPresentationFinal_anjiemoin

  • 1. March 30 – April 1, 2015 #CZLNY | @ClickZLiveThe Global Conference Series Designed by Digital Marketers, for Digital Marketers Dynamic Email Marketing How to Change Content After Hitting Send Anjie Moin Office Depot Director of Ecommerce Marketing
  • 2. @anjiemoin March 30 – April 1, 2015 | #CZLNY | @ClickZLive AGENDA Why Emails Need to Change – Literally1 2 What Dynamic Content Looks Like 3 Behind the Scenes
  • 3. @anjiemoin March 30 – April 1, 2015 | #CZLNY | @ClickZLive Emails today are stale.
  • 4. @anjiemoin March 30 – April 1, 2015 | #CZLNY | @ClickZLive But what if you could add new life to all the stale emails in your customer's inbox?
  • 5. @anjiemoin March 30 – April 1, 2015 | #CZLNY | @ClickZLive dynamic email weather location individual device time web content
  • 6. @anjiemoin March 30 – April 1, 2015 | #CZLNY | @ClickZLive
  • 7. @anjiemoin March 30 – April 1, 2015 | #CZLNY | @ClickZLive Device Personalization
  • 8. @anjiemoin March 30 – April 1, 2015 | #CZLNY | @ClickZLive Time-Sensitive Sales / Personalization
  • 9. @anjiemoin March 30 – April 1, 2015 | #CZLNY | @ClickZLive Geo-Targeting
  • 10. @anjiemoin March 30 – April 1, 2015 | #CZLNY | @ClickZLive Real-Time A:B Testing 76.92% lift in CTR
  • 11. @anjiemoin March 30 – April 1, 2015 | #CZLNY | @ClickZLive
  • 12. @anjiemoin March 30 – April 1, 2015 | #CZLNY | @ClickZLive 28% Increase in mobile click- through rate Device Personalization
  • 13. @anjiemoin March 30 – April 1, 2015 | #CZLNY | @ClickZLive 21% Increase in high-value clicks Geo-Location
  • 14. @anjiemoin March 30 – April 1, 2015 | #CZLNY | @ClickZLive 75% Increase in click- throughs Weather
  • 15. @anjiemoin March 30 – April 1, 2015 | #CZLNY | @ClickZLive 231% Increase in mobile app downloads Device Personalization
  • 16. @anjiemoin March 30 – April 1, 2015 | #CZLNY | @ClickZLive Option A Option B114% Higher click- throughs for optimized creative Real-Time A:B Testing
  • 17. @anjiemoin March 30 – April 1, 2015 | #CZLNY | @ClickZLive 1mm in incremental revenue Real-Time Inventory
  • 18. @anjiemoin March 30 – April 1, 2015 | #CZLNY | @ClickZLive It’s not... You just need a secret weapon. Sound complicated? Expensive?
  • 19. @anjiemoin March 30 – April 1, 2015 | #CZLNY | @ClickZLive t Segmentation t Campaign Management t Message Delivery t Subscriber Management Personalized at moment of open Targets open-time context & site behavior Optimized to the individual, on-the-fly Automated to reduce production costs
  • 20. @anjiemoin March 30 – April 1, 2015 | #CZLNY | @ClickZLive Design
  • 21. @anjiemoin March 30 – April 1, 2015 | #CZLNY | @ClickZLive Analytics
  • 22. @anjiemoin March 30 – April 1, 2015 | #CZLNY | @ClickZLive Concept to Code
  • 23. @anjiemoin March 30 – April 1, 2015 | #CZLNY | @ClickZLive The Run-Walk-Crawl Model
  • 24. @anjiemoin March 30 – April 1, 2015 | #CZLNY | @ClickZLive Thanks! Have any more questions? Contact me via twitter @anjiemoin or email me at anjie.moin@officedepot.com Want to see how dynamic content can revolutionize your email campaigns? Visit movableink.com or get in touch at contact@movableink.com