NayaOne is excited to release the first of our monthly industry insights reports, ‘NayaOne Insights' - designed to share actionable intelligence on industry collaboration, business transformation, and corporate innovation themes.
NayaOne Insights explores the strategic alliances and technology partnerships financial institutions and fintechs are embracing to launch and scale new products and reimagine traditional business models.
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
NayaOne-Insights_Oct.pdf
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2. NayaOne
Executive Summary
Collaboration: Alliances,
Acquisitions, Investments
Digital Finance: Digital
Payments and SMB Finance
Embedded Finance: Buy Now
Pay Later
Web3: Metaverse & Digital
Assets
● Megabanks in the US and UK
are forging alliances with tech
providers and digital
platforms to launch digital
banking, embedded finance,
and BaaS offerings
● HSBC made two strategic
investments in the UK - a
consumer credit infrastructure
firm and a niche-focused
neobank
● SMB-focused initiatives
formed the majority among
initiatives from challenger
banks in the UK and SMB-
focused in the US
● Enabling merchants to accept
and make digital payments has
emerged as a key focus area for
FinTechs in their quest to
leverage the pandemic-led shift
in the digital behavior of
consumers and businesses
● Retailers, BigTechs,
accounting platforms, and
digital travel agencies made a
beeline to launch embedded
finance propositions
● Technology and distribution
partnerships among customer
platforms and capabilities
providers are enabling
embedded finance
propositions
● Launch of metaverse ETFs,
crypto exchanges, crypto
staking services and crypto
custody solutions targeted at
institutional investors made
the headlines
● Multiple mid-tier banks launched
metaverse propositions and
joined the web3 buzz created by
megabanks with the launch of
metaverse branches earlier in
2022
Regulatory: Responsible Innovation and License Approvals
● Multiple regulatory agencies in the US drummed up the need to
balance innovation and consumer protection leading to the
coinage of: Responsible Innovation
● Crypto payments, crypto trading, and national banking charter
were among the key licenses issued in the US, the UK, Europe
and Middle East regions
4. NayaOne
Digital Finance
Incumbents’ Initiatives
Standard Chartered partnered
with Fairprice Group to launch
digital bank in Singapore - Trust
Bank.
Indonesia e-commerce firm
Bukalapak and Standard
Chartered have launched
BukaTabungan, a digital banking
service leveraging nexus, a
banking-as-a-service (BaaS)
solution powered by Standard
Chartered.
JPMorgan Chase acquired
Renovite to speed up its ability to
roll out new offerings to
merchants.
Payload partnered with JP
Morgan to deliver ACH, card
network, real-time payments
through a unified API platform
and tackle complex payment
workflows of industries like real
estate, insurance, legal payments,
etc.
Modern Treasury and Goldman
Sachs Transaction Banking (TxB)
partner to offer integrated
software and payments to
corporate clients.
Product teams from both
companies have committed to a
mutual product roadmap to
address new client needs, tighten
the integration, and offer mutual
clients a unified product
experience.
HSBC Ventures invests $35m in
Monese to support the continued
growth of Monese’s industry-
leading, cloud-based Platform-
as-a Service business.
Notable mentions
Price Discovery & Idea
generation tool
Mega Banks and Asset Managers bet on Strategic
Alliances,M&As, and Strategic Investments
● Mega banks doubled down on their partnerships with fintechs, neobanks, technology firms, and BaaS platforms to gain access to modern tech capabilities to
launch new digital subsidiaries and innovative offerings for customers across the globe.
● Asset management firms and insurance distributors also collaborated to gain access to complementary capabilities and distribution platforms with a renewed focus
on climate-centric offerings and insurance.
HSBC invests $10m in Nova
Credit to get a global access to
startup's cross-border credit data
product.
Integrated life insurance
with financial plans.
Climate Tech
Investment Vehicle
Borderless International Credit
Checking
5. NayaOne
Digital payment acceptance, Efficient corporate
spending, and Investment portfolios for Businesses
● Financial SuperApp aspirants such as Cash App and Revolut have stepped up on enabling digital payment access for small businesses and merchants to ensure
they take advantage of the behavioral shift towards digital payments that happened during the pandemic.
● Automation of financial operations for businesses emerged as another key focus area among fintechs. Brex, a merchant focused fintech in the US, automated
financial operations activities by partnering with Rippling while Starling Bank made bulk payments to suppliers and employees and easier for their business clients.
Digital Finance
Challengers’ Initiatives
Adyen partnered with Cash
App to offer Cash App
outside of the Block
ecosystem.
Businesses working with
Adyen will access Cash App
Pay as an integrated payment
method for their U.S.
customers.
Starling Bank introduces a
new Bulk Payments feature to
help UK small businesses pay
suppliers and support payroll.
This will enable SMBs to pay
multiple recipients account in
one go, thus saving time and
efforts.
Revolut launches Revolut Pay,
an online checkout feature
with one-click payments for
UK and EEA merchants.
Revolut Pay offers fast,
secure, one-click checkout
and options for consumers to
earn cashback, providing a
best-in-class payment
experience.
Rippling, the leading unified
workforce platform, and Brex,
the company reimagining
finance for growing
businesses, expanded their
partnership with a new set of
features allowing customers
to automate and customize
their financial operations,
leading to tighter financial
controls and more efficient
corporate spending.
ETFmatic, a whitelabel
WealthTech platform, and
Aion Bank, a European digital
bank, are offering an end-to-
end investment solution to
companies across Europe.
Investment plans include
portfolios with exposure to
global equities, local
government bonds from asset
management firms, and
thematic portfolios focusing
on ESG, energy, technology,
or a blend.
6. NayaOne
● Embedded finance witnessed a massive participation from retailers, mobile platforms, accounting platforms, and digital travel agencies. A wide range of financial
services such as bank accounts, digital payments, pay later services are actively being embedded in customer journeys.
● Technology and distribution partnerships are driving the embedded finance propositions with a diverse range of players from non-banking industries launching
financial services on their platforms to reduce transaction costs & purchase friction while improving customer experience.
Embedded Banking, SMB Payment Acceptance,
and BNPL
Embedded Finance
Non-Banks in Finance
Walmart, the retail commerce
firm, has announced plans to
offer bank accounts and
related services to its 1.6
million employees through its
FinTech Platform - One
Finance.
Sage, the leader in
accounting, financial, payroll
for SMBs, partnered with
Square, the payments
technology provider, to
enable businesses to take
payments anywhere – in-
person, online or over the
phone.
Apple Pay Later, the BNPL
service, was not included in
the first release of iOS 16.
Apple announced that the
Pay Later service would be
coming in a future update for
qualifying applicants in the
United States for purchases
online and in apps on iPhone
and iPad.
Amadeus, in partnership with
Uplift, will bring BNPL
services to its Amadeus
Xchange Payment Platform
used by airlines and travel
companies for everything
from fraud prevention to
payment acceptance.
Alternative Airlines, an UK-
based online travel
agency(OTA) which offers
more than 600 airlines
globally, is offering more
flexibility and choice to UK
users by launching BNPL
services in partnership with
ClearPay.
The OTA had partnered with
Afterpay to launch flexible
spending to travellers in the
USA in 2021.
7. NayaOne
Core banking, Open Banking, ESG Platforms, and
Cloud Adoption
● New-age core providers accelerated partnerships with tech providers with a focus on Open Banking and Buy Now Pay Later offerings. There was a renewed focus
on adoption of cloud services among incumbent core banking players such as Jack Henry.
● Megabanks such as JPMorgan Chase and Standard Chartered Bank focused on launching a digital platform for ESG discovery and risk mitigation platforms for
trade finance respectively.
FinTech Infrastructure
Digital Transformation
Carbon, a credit-led digital
bank in Africa, has extended
its partnership with Mambu to
continue growing its financial
services offering and to
accelerate expansion.
Tuum, an API-first and
modular core banking
platform, has partnered with
Salt Edge to help financial
services providers to
leverage the full spectrum of
open banking features.
Standard Chartered
completed a pilot of the
Trade Financing validation
service provided by
MonetaGo over SWIFT,
designed to mitigate the
risks of duplicate trade
finance fraud.
J.P. Morgan has launched
ESG Discovery, a new digital
platform aimed at providing
investors with a central
source for ESG views from
the firm’s sector and ESG
analysts, and enabling
assessments of current and
forward-looking company
and sector material ESG risks,
opportunities and impacts.
Jack Henry, a leading provider of
technology solutions for the
financial services industry,
announced its collaboration with
Google Cloud to accelerate its
multi-year modernization
strategy.
Jack Henry aims to build cloud-
first technologies to modernize
existing data, reporting, and
integration systems while creating
a new set of services that form a
modern digital core for banks and
credit unions.
The agreement also enables
Carbon to launch Carbon
Zero, its new BNPL service.
Fiinu, a UK fintech group, has
selected Tuum as the core
banking platform to power its
overdraft solution.
8. NayaOne
● Web3 initiatives are gaining traction among financial institutions as the FOMO intensifies. From metaverse ETF for investors, to building services in the virtual
worlds, FIs are not just dipping their toes anymore but getting into the deep end of the web3 pool.
● Crypto custody and staking for institutional clients is also emerging an area of significant interest. Financial institutions are leveraging their client trusts to position
themselves as a safekeeper of digital assets by partnering with custody-tech enablers to launch digital asset custody solutions.
Metaverses, Crypto Custody, and Ethereum
Staking
Web3
Digital Assets, Virtual World
Carbon, a credit-led digital
bank in Africa, has extended
its partnership with Mambu to
continue growing its financial
services offering and to
accelerate expansion.
Sygnum Bank launched a
metaverse lounge on
Decentraland as a virtual
equivalent of New York's
Time Square.
Investment firm giants
Charles Schwab, Citadel and
Fidelity Digital Assets has
launched a new
cryptocurrency exchange
named EDX Markets.
DBS Bank has partnered with
The Sandbox, a blockchain-
based metaverse gaming
platform, to build new
services for clients in the 3D
virtual world that uses digital
avatars and has planned buy
land in the metaverse to
create the ‘DBS BetterWorld’
and build a virtual community.
Stock market operator
Nasdaq made a significant
push into crypto by launching
a digital asset custody service
to offer bitcoin and ether
custody services to financial
institutions and other
institutional investors.
The agreement also enables
Carbon to launch Carbon
Zero, its new BNPL service.
SEBA Bank launched
Ethereum staking services for
institutional clients to earn
staking rewards on Ethereum.
10. NayaOne
Policy Making
Reports & Papers
Responsible innovation, Metaverse Data Privacy, Buy
Now Pay Later Guidance, and Digital Assets Regulations
The White House Office of Science
and Technology Policy released a
report on the environmental and
energy impact of crypto assets
and recommended monitoring and
regulation in response.
The Congressional Research
Service ('CRS') has released a
report entitled 'The Metaverse:
Concepts and Issues for Congress'
raising issues surrounding data
privacy and the metaverse.
The Financial Services Regulatory
Authority (FSRA), the financial
regulator of Abu Dhabi Global
Market free economic zone
(ADGM), has published its “Guiding
Principles” on its approach to
digital asset regulation and
supervision.
The Consumer Financial Protection
Bureau (CFPB) has published a
report on the Buy Now, Pay Later
industry.
● Responsible Innovation has emerged as a key priority theme driving the development of digital assets in the United States. Several agencies across the U.S.
government have been working together to develop frameworks and policy recommendations with a key focus on consumer protection and financial inclusion.
● The Treasury and financial regulators are also focusing on providing innovative U.S. firms developing new financial technologies with regulatory guidance, best-
practices sharing, and technical assistance through initiatives like tech sprints and Innovation Hours.
The White House also released a
comprehensive framework for the
responsible development of Digital
Assets in the US.
The CFPB plans to issue guidance
to oversee BNPL vendors and have
them complete supervisory exams
in line with credit card company
reporting requirements.
11. NayaOne
National Bank, Crypto trading, Digital Asset
Services, and Crypto Payments Licenses
● Western world countries such as the UK, France and Middle Eastern countries such as Abu Dhabi and Bahrain witnessed a slew of license approvals for crypto
related services such as crypto trading, digital asset management, and crypto payments.
● In the United States, The Bancorp Bank, which provides banking and card issuing services to a number of fintechs, became a national bank and is now regulated by
the Office of the Comptroller of the Currency (OCC).
Regulatory Initiatives
Approvals & Supervision
The Bancorp Bank completed
the charter conversion
process with the Office of the
Comptroller of the Currency
(OCC). The Bank will now
operate as a national bank
under as The Bancorp Bank,
N.A.
Crypto trading and digital
banking app Revolut won
registration from the United
Kingdom's Financial Conduct
Authority to offer crypto
services in the U.K.
Crypto.com received
regulatory approval in France
from from the Autorité de
Contrôle Prudentiel et de
Résolution (ACPR) and is now
registered as a Digital Asset
Service Provider (DASP).
eToro received an In-Principle
Approval from ADGM to
operate as a securities,
derivatives and crypto broker
in Abu Dhabi.
The Central Bank of Bahrain
gives the nod to EazyPay, an
online payment platform,
launching crypto payments for
more than 5,000 payment
gateways in the country.
National Banking Charter Crypto Trading Registration Digital Asset Service Crypto Brokerage Crypto Payments
13. NayaOne
Collaborative Innovation and Co-creation
In Action
Collaborative Innovation
Co-creation in Action
ING and CCV, specialist in payment solutions, have
developed SoftPOS, a business app that turns any
Android smartphone or tablet into a mobile cash
register and payment terminal for contactless
payments.
Santander joined SAP Multi-Bank Connectivity to
help companies reduce the complexity of
embedding financial services into ERP applications.
TSB Bank recently launched TSB Marketplace to
connect customers and businesses with fintechs for
savings, investments, payments, carbon footprint
tracking, insurance, and financial management.
Ajman Bank has announced the launch of
Mastercard Touch Card, an accessible payment
card that will allow blind and partially sighted
people to easily facilitate payments and distinguish
between their cards.
14. NayaOne
Collaborative Innovation is Hard! Collaborative Innovation
Concepts & Themes
For more details, refer to the full report: Open Innovation Report
● Effectively engaging innovators with the platform, both inside and outside the organisation
● Gathering and managing the data required to successfully deliver Proof of Concepts (PoC)
● Swiftly navigating from PoC stage to production environments for commercialization
● Cultivating an innovation culture that supports both disruptive and incremental innovation
● Breaking organizational silos to share best practices and optimize processes and workflows
Key Challenges of
Collaborative Innovation
1. Discover 2. Evaluate 3. Scale to Production
SOURCE SHORTLIST ONBOARD PROVISION
INFRA
DATA
ACCESS
EVALUATE
SOLUTIONS
DEPLOYMENT
CHECKLIST
PRODUCTION
READINESS
GO LIVE
1-4
Weeks
4-8
Weeks
8-16
Weeks
1-6
Weeks
8-12
Weeks
4-8
Weeks
6-10
Weeks
10-12
Weeks
4-20
Weeks
10-24 Month Process
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NayaOne
FinTech Infrastructure Use-case : BNPL
Business Benefits
Objectives and Challenges
Approach & Capabilities
New product proposition
Buy Now Pay Later
Recapture millennials that traditionally would have used credit and
increase the customer acquisition
Integrate multiple fintechs together in order to be able to launch a BNPL
product quickly
A BNPL solution to allow banks to compete against existing competitors but with
existing risk models. Solutions one may consider are:
● ID verification solution – such as Jumio, Shufti or AplyID
● a credit/risk identification solution such as Algoan, Actico or Bankish
● determine the risk of a payment and chances of fraud via Kount
● distribute the payments such as Stripe or Checkout.com
These solutions can all be delivered by NayaOne Sandbox API and built into a
solution rapidly
NayaOne Marketplace
17. 1
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NayaOne
FinTech Infrastructure Use-case: Customer Acquisition
Business Benefits
Objectives and Challenges
Approach & Capabilities
Increase the customer acquisition and also increase the number of
products a single customer buys.
To offer their solutions such as credit offerings, investment options, and
insurance products to the millennial users at relevant life moments while
also building a more engaging application to acquire customers
Being able to quickly access all of the tech to build this type of solution
whilst also testing alongside banking tech and data is hard
Envizage - an API first company that helps to build financial products
quickly and allows banks to connect existing parts of their solutions or
other
Process Improvement
Customer Acquisition
NayaOne Marketplace