B0 System - Designed to create time!

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B0 System is an automated back office platform which sends the client requests directly to the payer, preventing your team spending pressures time from forwarding the request to the payers and simplifying the whole process, leaving back office to purely monitor it and deal with the more complex issues that require a personal engagement.

Services

INTRODUCTION
TOOMANYCOMPANIESWORKHARDTOBEAHEADOFTHECOMPETITION
WEBELIEVEJUSTWORKINGHARDERWON'TGETYOUAHEADOFYOUR
COMPETITORS,WORKINGSMARTERWILL

ABOUTUS
WEDESIGNSOFTWARETOFACILITATEANDHELPCOMPANIESTOREACH
THEIRFULLPOTENTIALINOPERATIONSPERFORMANCE
OURMISSIONISTOCREATETOOLSTOMAKEOPERATIONSTEAMSMORE
EFFICIENTANDGIVEMORETIMETOFOCUSONTHINGSTHATMATTERMOST

CUSTOMERENQUIRIESARETIME-CONSUMING
…ANDCANBESTRESSFUL,LEADINGTOBADCUSTOMEREXPERIENCE

TRADITIONALINFRASTRUCTURE
CUSTOMER
POS POSSUPPORT
CUSTOMERSERVICE BACKOFFICE ENDLINE

SLOWANDSTRESSFULPROCESS
CUSTOMER
POS POSSUPPORT
CUSTOMERSERVICE BACKOFFICE ENDLINE
Mybeneficiarycan’t
pickupthemoney!
Mycustomer’s
beneficiarycan’t
collectthemoney!
Ok.Iwillaskback
officetorequest
assistance.
Ok.Iwillaskback
officetoassistyour
customer.
Assistance
requestedto
correspondent.
Ok.Weare
contactingthe
beneficiary.

WHATIFWECAN…
1-SIMPLIFYTHEPROCESS
2-MONITORTHEPROGRESSINREAL-TIME
3-MAKEYOURTEAMMOREEFFICIENT
4-RAISECUSTOMERSATISFACTION

WELCOMETOB0SYSTEM
B0SYSTEMANALYSESTHETRANSACTIONBEFORETHEREQUESTISCREATED
POS CUSTOMERSERVICE
POSSUPPORTBACKOFFICE
CORRESPONDENT COMPLIANCETEAM ACCOUNTINGTEAM SALESTEAM
PROCESSSTARTED
MONITORINGPROGRESS
ENDLINE

INTUITIVEFORM
B0SYSTEMPREVENTSAREQUEST
TOBEDELIVEREDTOTHEWRONG
DEPARTMENTORCORRESPONDENT
1
2

KEEPTRACKOFTHEPROGRESS
REALTIMEUPDATEONALLYOURREQUESTS

STREAMLINEYOURPROCESSAND…
INCREASEYOUR
CUSTOMERSATISFACTION!

WOULDYOULIKETOKNOWMORE?
DROPMEALINE,I’MMORETHANHAPPYTOTALK
AndersonAlexandre
anderson.alexandre@moneytransfersolutions.com
SalesTeam
sales@moneytransfersolutions.com

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B0 System - Designed to create time!

1. YOUROPERATIONSMADEEASY!

2. INTRODUCTION TOOMANYCOMPANIESWORKHARDTOBEAHEADOFTHECOMPETITION WEBELIEVEJUSTWORKINGHARDERWON'TGETYOUAHEADOFYOUR COMPETITORS,WORKINGSMARTERWILL

3. ABOUTUS WEDESIGNSOFTWARETOFACILITATEANDHELPCOMPANIESTOREACH THEIRFULLPOTENTIALINOPERATIONSPERFORMANCE OURMISSIONISTOCREATETOOLSTOMAKEOPERATIONSTEAMSMORE EFFICIENTANDGIVEMORETIMETOFOCUSONTHINGSTHATMATTERMOST

4. CUSTOMERENQUIRIESARETIME-CONSUMING …ANDCANBESTRESSFUL,LEADINGTOBADCUSTOMEREXPERIENCE

5. TRADITIONALINFRASTRUCTURE CUSTOMER POS POSSUPPORT CUSTOMERSERVICE BACKOFFICE ENDLINE

6. SLOWANDSTRESSFULPROCESS CUSTOMER POS POSSUPPORT CUSTOMERSERVICE BACKOFFICE ENDLINE Mybeneficiarycan’t pickupthemoney! Mycustomer’s beneficiarycan’t collectthemoney! Ok.Iwillaskback officetorequest assistance. Ok.Iwillaskback officetoassistyour customer. Assistance requestedto correspondent. Ok.Weare contactingthe beneficiary.

7. TOMANYSTOPSONTHEWAY!

8. WHATIFWECAN… 1-SIMPLIFYTHEPROCESS 2-MONITORTHEPROGRESSINREAL-TIME 3-MAKEYOURTEAMMOREEFFICIENT 4-RAISECUSTOMERSATISFACTION

9. LET'STAKETHEFREEWAY

10. WELCOMETOB0SYSTEM B0SYSTEMANALYSESTHETRANSACTIONBEFORETHEREQUESTISCREATED POS CUSTOMERSERVICE POSSUPPORTBACKOFFICE CORRESPONDENT COMPLIANCETEAM ACCOUNTINGTEAM SALESTEAM PROCESSSTARTED MONITORINGPROGRESS ENDLINE

11. INTUITIVEFORM B0SYSTEMPREVENTSAREQUEST TOBEDELIVEREDTOTHEWRONG DEPARTMENTORCORRESPONDENT 1 2

12. KEEPTRACKOFTHEPROGRESS REALTIMEUPDATEONALLYOURREQUESTS

13. BUILT-INDASHBOARD

14. STREAMLINEYOURPROCESSAND… INCREASEYOUR CUSTOMERSATISFACTION!

15. Designedtocreatetime! BOSystem

16. WOULDYOULIKETOKNOWMORE? DROPMEALINE,I’MMORETHANHAPPYTOTALK AndersonAlexandre anderson.alexandre@moneytransfersolutions.com SalesTeam sales@moneytransfersolutions.com