HR Analytics: 15+ Metrics You Shouldn’t Ignore

15+ HR METRICS
YOU SHOULDN'T IGNORE
presented by HOW R U app

HR analytics is a hot topic nowadays when
companies should be ready to meet the upcoming
marketplace changes and trends. With a great
number of devoted books, conferences and services
it’s easy to lose sight of really important issues in
this realm. Let’s remind you of key HR metrics every
HR specialist should take into account.

COST PER HIRE
Shows how much it costs for your company
when you hire a new worker.
The national average cost per hire in the U.S.
is anywhere from $3,000 to $5,600,
depending on the industry.
(Bersin by Deloitte)
total internal recruiting costs + external recruiting costs
/
total # of hires in a given time frame
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REVENUE PER
EMPLOYEE
Demonstrates how much each one of your
employees is actually earning for your company.
AmerisourceBergen, a pharmaceutical
distributor, generated more than $7.9M per
employee in 2016.
revenue / total # of employees

RETURN ON
INVESTMENT (ROI)
Measures an investment’s gain or loss relative to
the investments spent on HR issues.
(total benefit - total costs) x 100

HR EXPENSE
FACTOR
Reflects HR Department expenses helping to
establish baseline ones.
total HR expense / total operating expense

ABSENCE RATE
Shows how many days your workers are missing
during a set period of time.
# days absent in month / (average # of employees
during a month x # of workdays)
When companies select the top 20% most
talented candidates for a role, they frequently
realize a 25% decrease in unscheduled
absences.
(Gallup)

TURNOVER
Shows the percentage of employees who leave an
organization during a certain period of time.
# of employees exiting the job during x month period /
average actual # of employees during the same period
A new employee can take up to two full years
to reach the same level of productivity as an
existing team member
(Bersin by Deloitte)

TURNOVER COSTS
Reflects how much money every employee who
leaves the company costs for it.
total costs of separation + vacancy + replacement +
training
Loosing of an employee can anywhere from
16% of the person’s salary for hourly,
unsalaried employees, to 213% of the salary
of for a highly trained position.
(The Center for American Progress)

VOLUNTARY
TURNOVER
# of employees that voluntarily left /
the average # of employees
# of employees that involuntarily left /
the average # of employees
INVOLUNTARY
TURNOVER

BENEFIT OR
PROGRAM COSTS
PER EMPLOYEE
Shows the average cost of all benefits per
employee.
total costs of separation + vacancy + replacement +
training

BENEFITS AS A
PERCENT OF
SALARY
annual benefits cost / annual salary
total # of employees using a benefit /
total # of employees eligible for the benefit
UTILIZATION
PERCENT

PERCENT OF
PERFORMANCE
GOALS MET OR
EXCEEDED
Reflects how much money every employee who
leaves the company costs for it.
# of performance goals met or exceeded /
total # of performance goals
53% of employers said they don’t actively
track improved performance.
(EREMedia)

AVERAGE
EMPLOYEE AGE
Helps to plan succession and forecast staffing
areas of opportunity as older workers begin to
consider retirement.
total Age of Employees / headcount
23% of employees believe they’ll have to work
past age 70 to live comfortably in retirement;
another 5% don’t think they’ll ever be able to
retire.
(Willis Towers Watson)

PROMOTION RATE
Shows the percentage of employees who have
been promoted at the current workplace.
promotions / headcount
9.3% of employees received a promotion in
the past year.
(WorldatWork)

OVERALL
RETENTION RATE
Reflects how long people are sticking around in a
specific department or job.
combined years of service / total # of employees
46% of HR pros say retention is their greatest
concern.
(SHRM)

RETENTION RATE
OF STARS
combined years of service / total # of employees
RETENTION RATE
OF LOW
PERFORMERS

OVERTIME PER
CONTRIBUTOR
Shows how much extra time your employees
worked over a certain period.
overtime hours / # of people working overtime
67% of Americans favor increased overtime
eligibility.
(Gallup)

TRAINING
INVESTMENT PER
EMPLOYEE
Demonstrates how much money a company
spends on educating its employees.
total training costs / headcount
22% of employees say their employers provide
training and development that helps in career
advancement.
(Saba Software)

EMPLOYEE
ENGAGEMENT
RATE
It is generally accepted that the best way to measure
employee engagement is through an employee
engagement survey. Conduct them regularly, at least
once a year. Smarter companies now carry out a quarterly
employee engagement survey.
Higher workplace engagement leads to 37%
lower absenteeism, 41% fewer safety
incidents, and 41% fewer quality defects.
(Gallup)

HR Analytics: 15+ Metrics You Shouldn’t Ignore

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HR Analytics: 15+ Metrics You Shouldn’t Ignore