2. CareConnect
THE FUTURE OF TELEMEDICINE
Seeing a doctor from the comfort of your
own home or your desk at work is now a
reality and with the Covid-19 pandemic a
critical offering for all practices.
Telemedicine allows patients to see a
doctor without the travel time and the
wait of going to a doctor's office. It also
gives access to quality healthcare to
people in underserved communities.
Prevents Cross-Contamination
Telemedicine also allows doctors to
connect with more patients in less time.
ConcertCare is proud to be a pioneer in
this technology of connecting doctors
and patients for the 21st century.
3. Introduction to
CareConnect
✓A white labelled telehealth and
patient health system for hospitals
and clinicians.
✓A platform which provides
convenience to patient and provider
without sacrificing quality.
✓A platform to share knowledge
between healthcare professionals
and patient.
✓Available in both App Store and Play
Store.
✓Supports customized SOAP
notes/patient visits as per your
needs.
✓HIPAA compliant
4. How CareConnect will help Doctors
Online Video /
Audio / Chat
E-Prescription Online
Excuse Note
Customize
SOAP Note
Queue
Management
View Financial
Reports
✓ Easy and secure access to patient medical records
✓ Shortened wait times
✓ Shortened interval from initiation to treatment
✓ Improved ability to efficiently manage and monitor medically complex patients
✓ Improved and differentiated brand recognition within the community
✓ Opportunity to accelerate new patient acquisition, which leads to improved revenue
✓ Track follow-up cases
✓ Customizable
5. How CareConnect will help Patient
Online Medical
Record
On Demand
Consultation
Book
Appointment
✓ Patient can digitally access visit notes created by providers and maintain patient’s medical history online.
✓ Can schedule an On Demand call with provider in case of medical emergency.
✓ Ability to upload investigation reports to share with provider
✓ Ability to online chat with provider
✓ Receive prescription, excuse notes , medical history, treatment handouts, medication details digitally
✓ Get SMS and reminders on appointment , follow ups , and medication
✓ Effective time management
Video / Audio /
Chat with Doctor
Online Excuse
Note
Online
Prescription
6. Key Feature and Functionalities
Our telehealth platform is HIPAA compliant
HL7 enabled solution, integration with payment gateways
A platform for patient education
Personalised push notification alerts
Maintain, review, and upload X-Ray, MRI results, lab tests
7. What We are
Offering to
support Covid-
19 pandemic
• Rapid Deployment Model
• A white labelled standalone instance for just
your practice, hosted in the cloud
• Reports, statistics, and dashboards
• E-visit prioritization
• Evidence based clinical system
• e-Prescription workflow
• Future integration with EMR
8. Patient workflow
Download app from App
store & Play store
Create account by
entering email and
name
Complete verification
process by entering
verification code sent to
email
Reset password after
first login
Integrated with face
recognition for secure
Login
Complete profile details
& add photo
Add medical history
details
9. Patient workflow
• Once logged into app patient can search specialist by various categories
defined
• Patient can book an “On-Demand” call or “Appointment” based on doctor
availability
• View booked appointment and get notification booked appointment
• During the call initiation patient can update medical history and upload
medication details
• Photo can be clicked and shared with specialist
• During call patient can have a chat with specialist when needed
10. Patient workflow
• Patient after booking an “Appointment” or “On demand” needs to enter
primary reason for the consultation.
• After entering the reason patient can either use available credit from clinic
or can make payment online.
• On successful payment patient can enter doctors waiting area and will be in
queue list of doctor to start the call.
• On call initiation by doctor patient can continue with the video call and see
his/her consultation notes online on the app.
11. Patient workflow
• Patient can view complete visit notes captured by doctor anytime
anywhere.
• Patient can get work excuse note through the app and send it across online.
• Patient can maintain his/her Rx history online.
• Patient can make online payment and can also use available credit from
clinic given by provider
• Track your purchase history
12. Doctor workflow
• After login in the app , provider can plan his/her schedule through “my
schedule”
• Provider can setup number of “on-demand” patients he/she would like to
take within an hour's time
• Provider can view their upcoming appointments and “on demand” patient
list on dashboard
• Provider will be able to view his/her patients’ past medical notes.
• All uploaded images by patient for a particular visit can be seen by provider
during video consultation.
13. Doctor workflow
• Provider has to initiate video call with patient, based on patient availability
in waiting room
• Provider can access medical history entered by patient
• Provider can record consultation notes online under SOAP notes
• Providers will be notified with their appointment reminders and on demand
patient calls
• Providers will be able to do chat conversations with patient
• If needed, provider may give “visit credits” to patient
19. Technology Stack
• Ubuntu Version 16.04.6 LTS
• Apache Server 2.4.29
• Postgres 10.6
• Java(Version 8)
• Scripting Language: JavaScript, React JS
• Architecture : Spring MVC
• API : Springboot Restful API
• Web : Javascript , ReactJS
• Mobile: JavaScript, React(Version 16.4.1),React
Native (0.56.0)
• Framework : Android , IOS
• Code repository: Bit bucket
• Web RTC Video – HIPAA complaint video calling
/ conferencing
• Complaint to Credit card Fraud prevention using
payment Gateway Integration
• Payment Gateway – API Integration with
Authoize.net , Razor Pay using SSL.
• SMS Gateway – API Integration with Twilio
20. Basic Requirement
Desktop Browsers
Internet Explorer 11 an above
Microsoft Edge 17
Google Chrome 60 an above
Mozilla Firefox 62
Safari 11 an above
Opera
Mobile Browsers
Google Chrome 75
Mozilla Firefox 68
Opera Mobile 53
MobileSafari 11 / Web kit
Mobile App
Android 6 an above
IOS 9.3 an above
Connectivity Speed
Min 2 MBPS for HD video call