Silver touch has developed an AUDIM application for a Healthcare Service Provider based in the UK. UDIM application is live in use and running successfully and productively. It is currently being used by 10 UK-based Hospitals to monitor/inspect various aspects and they are very glad about the functionalities and performance of the application.

1. CLIENT
CLIENT
VERTICAL
PROJECT
TYPE
TECHNOLOGY
USED
HEALTHCARE
SERVICE PROVIDER
Real
Time
Monitoring
System
Classified
Healthcare
CMS based portal
.NET
DESCRIPTION
The Audim (AUDit to IMprove) application was developed for a Healthcare Ser vice Provider based on UK.
Audim is a real time monitoring system, to be used by the UK National Health Service (hospitals and medical
institutes for inspection). AUDIM application contains mainly two panels, Web Panel as well as Mobile Panel.
The main aim is to use PDAs (mobile devices) to monitor & inspect various aspects of hospitals with the use of
some scheduler as well as Questionnaires. Data is gathered via PDAs, which is then synchronized with the
central database.
The data on this database is used to generate reports which are being used by the management of the
hospital. These reports indicate whether performance targets are being met. When the system gathers data
via the PDA, if a failure is founda “task” is created and assigned to concerned people.
This ensures that someone must fix the failure. This is managed by Calendaring and Action Plans.
In summary : one can always ensure something is working properly if one tests it regularly. If one does these
regular tests, and if the test meets certain standards, then things are being managed properly. This helps to
ensure good “Governance”.
SilverTouch Technologies Limited
© copyright 1992-2016 all rights reserved. Property of SilverTouch Technologies Ltd.

2. REAL TIME MONITORING SYSTEM
OBJECTIVES
KEY CHALLENGE
The Project Objectives were:
1. To evaluate best solution for Hospitals to monitor/inspect various
aspects of the hospitals
2. Generate the various reports with accurate data that will be used
by management to map the performance of the Hospital.
3. Provide a Scheduler to check various fails for the particular
Location based on various Ser vices.
4.Use Microsoft .Net Compact Framework & C#.Net for frontend
and MS SQL Light version for the database in PDA Application
5.Provide a solution to manage their Governance related
documents (small CMS like module).
PROJECT APPROACH/ACTIVITIES
The Project was divided into various phases to achieve the best results in less time with optimal utilization of
available .Net features, capabilities and new enhancements.
Phase I: Understanding Requirements of an application, architecture design and database design. Review risk
points of application.
Phase II: Created a web admin panel to perform various administrative functionalities.
Phase III: Created data entry pages, which allows user to take Audits, create a Tasks, Manage Tasks via
scheduling functionality.
Phase IV: Created module to synchronize the PDA data to central database ser ver using Web Service.
After taking an Audit, creating a Task on PDA, data should be synchronized with central database with
the use of Web Service.
Synchronization should be completed in minimal time.
Generate data summary reports based on the answers given in Audits and that should be with correct
data.
Generate PDF for all the data summar y reports.
SilverTouch Technologies Limited
© copyright 1992-2016 all rights reserved. Property of SilverTouch Technologies Ltd.
There were main two technical challenges related to this project as following:

3. REAL TIME MONITORING SYSTEM
TECHNOLOGY
RESULTS
Development Platform
Technology & Framework
Database
Web Server/Hosting Platform
Languages
Operating System (Development)
C#, VB.Net, .Net frame work 3.5,
SQL Server 2005 Compact Edition or any flat file format
PDA Device
ASP .Net, C#, VB.Net
Windows XP SP 2, Windows 7
Technology
Deployment Platform
Specifications
Technology & Framework
Database
Web Server/Hosting Platform
Languages
Operating System (Development)
.Net frame work 3.5
SQL Server 2005 Compact Edition or any flat file format
PDA Device
ASP .Net, C#, VB.Net
Windows Mobile Operating System Version
Technology Specifications
SilverTouch Technologies Limited
© copyright 1992-2016 all rights reserved. Property of SilverTouch Technologies Ltd.
Phase V: Created Reports modules to generate data summar y reports with accurate data.
Phase VI: Created Permission module to check user’s Roles and Rights.
Phase Vll: Created PDA automatic updater application to update the PDA application version on the client’s
PDA
AUDIM application is live in use and running successfully and productively. I t i s currently being used by 10 UK
based Hospitals t o monitor/inspect various aspects of their hospitals and they are ver y glad with functional-
ities and perfor mance of the application.

4. SilverTouch Technologies Limited
© copyright 1992-2017 all rights reserved. Property of SilverTouch Technologies Ltd.
REAL TIME MONITORING SYSTEM
ABOUT SILVERTOUCH
SilverTouch, a company established in 1992 is widely accepted for its IT solutions with a huge customer base
in more than 20 countries across the world.
SilverTouch is actively engaged in Enterprise software development, enterprise content management,
document managementand IT consulting ser vices such as Business process optimization, process
consulting, implementation and customization of ERP.
SilverTouch leads brilliantly in new technical developments such as: Mobile Application development ser
vices on iPhone, i Pad,Blackberr y, Android, J2ME and Windows mobile platforms. Even now, Silver Touch
helps its global clients for major developments, deployments and managements of their mobility solutions
and enterprise application development programs.
SilverTouch has alliance with several industr y leaders such as Microsoft, Apple, Cisco, IBM, Oracle, SAP, Java,
Dell , VM ware,Symantec, Sonic Wall which provides a competitive edge over other industr y peers and
targets to understand and cater to all types of requirements that concer n our clients, thereby, leading to
serve them precisely to their satisfaction.
“Deliver best products, software solutions and services,
on time with quality, and as per customer expectations”
This statement of work is proprietar y of SilverTouch Technologies Ltd. and contains trade secrets and confidential infor mation which is solely the property of
SilverTouch Technologies Ltd. This statement of work is intended for inter nal use only. Therefore, it shall not be used,reproduced, copied, disclosed
and transmitted, in whole or in part, without the express consent of SilverTouch Technologies Ltd.
info@silvertouch.com www.silvertouch.com