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Bronze, Silver & Gold
Web Merchandising for
Furniture
Enhancing the customer experience, driving natural search and
conversion through imagery, copy and additional features.
Alison Strong
Marketing Imaging Manager
Alison.strong@asda.co.uk
0113 826 1377
07779 700914
ASDA.com
Aug 2010 v1
Bronze (base) Standard Elements: Buyers to request,
suppliers to submit, guidelines available as KPI’s
Copy:
1.  Product title (must include range, material,
colour & what the item is – no jargon):
‘Rio Solid Pine Blanket Box’
2. Informative Product Description
(includes cross-sell statement & key search
words)
‘Mexican style solid pine blanket box
finished with rustic black handles and latch
detail. Full range of co-ordinating bedroom
furniture available including chest of
drawers, bedside cabinet and dressing
table.’
3.  Key attribute set (to be completed within
product attribute sheet)
4.  Cross sell to other product in range
within copy
5. Link to Buying Guides
Product photo:
1.  Individual product in-situ
or cut-out
2.  Internal/ feature shots
3.  Graphically produced
‘range grouping’
1
Bronze (base) Standard: What a Good Job Looks Like
2
Images (in addition to Bronze Standard):
1.  Multiple angles
2.  Internal/ feature shots
3.  Range shot – styled with cross sells
4.  Lifestyle shot
Silver Standard Elements: Buyers to request, suppliers to
submit, guidelines available as KPI’s, Lifestyle photography
by Asda.
Copy (in addition to Bronze Standard):
1.  Range statement
To encourage customers to increase basket
spend with additional products.
2.  Cross Sell Statement
To inspire customers to buy decorative
accessories, textiles & lighting for example.
3.  Full Attribute Set
Features & benefits of products – such as
hand crafted or solid wood etc.
4.  Merchandising Tools
Customer reviews
Awards/ featured in badges etc
3
Silver Standard: What a Good Job Looks Like
4
Copy (in addition to Silver Standard):
1.  Buy the look statement
Editorial style integrated copy & images to
encourage customers to cross purchase
into other homeware ranges online.
2.  Brand statement
Where a brand product is being sold,
include marketing copy for that particular
brand. Emphasise the loyalty. Build a
partnership between Asda & the brand.
3.  Link to brand reviews/ ratings/ awards
4.  Link to assembly instructions (PDF from
supplier)
Gold Standard Elements: Buyers to request, suppliers to
submit, guidelines available as KPI’s, Lifestyle photography
by Asda, Video/ 360/ 3D diagrams by supplier or Asda where
applicable
Images (in addition to Silver Standard):
1.  Lifestyle shot
2.  Video/ animation/ 3D diagrams of product
(with dimensions) – supplier provided
where possible.
3.  ‘Buy the look’ graphically brought
together range of accessories.
5
Gold Standard: What a Good Job Looks Like
Lifestyle image
Details of
product features
Extended product
description
‘Buy the look’
copy with links
to keyword
search results
Grouping of
accessories for
customers to see in
more detail
Cross sells to
other colours &
products in the
range
6

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Gold, Silver, Bronze Merchandising

  • 1. Bronze, Silver & Gold Web Merchandising for Furniture Enhancing the customer experience, driving natural search and conversion through imagery, copy and additional features. Alison Strong Marketing Imaging Manager Alison.strong@asda.co.uk 0113 826 1377 07779 700914 ASDA.com Aug 2010 v1
  • 2. Bronze (base) Standard Elements: Buyers to request, suppliers to submit, guidelines available as KPI’s Copy: 1.  Product title (must include range, material, colour & what the item is – no jargon): ‘Rio Solid Pine Blanket Box’ 2. Informative Product Description (includes cross-sell statement & key search words) ‘Mexican style solid pine blanket box finished with rustic black handles and latch detail. Full range of co-ordinating bedroom furniture available including chest of drawers, bedside cabinet and dressing table.’ 3.  Key attribute set (to be completed within product attribute sheet) 4.  Cross sell to other product in range within copy 5. Link to Buying Guides Product photo: 1.  Individual product in-situ or cut-out 2.  Internal/ feature shots 3.  Graphically produced ‘range grouping’ 1
  • 3. Bronze (base) Standard: What a Good Job Looks Like 2
  • 4. Images (in addition to Bronze Standard): 1.  Multiple angles 2.  Internal/ feature shots 3.  Range shot – styled with cross sells 4.  Lifestyle shot Silver Standard Elements: Buyers to request, suppliers to submit, guidelines available as KPI’s, Lifestyle photography by Asda. Copy (in addition to Bronze Standard): 1.  Range statement To encourage customers to increase basket spend with additional products. 2.  Cross Sell Statement To inspire customers to buy decorative accessories, textiles & lighting for example. 3.  Full Attribute Set Features & benefits of products – such as hand crafted or solid wood etc. 4.  Merchandising Tools Customer reviews Awards/ featured in badges etc 3
  • 5. Silver Standard: What a Good Job Looks Like 4
  • 6. Copy (in addition to Silver Standard): 1.  Buy the look statement Editorial style integrated copy & images to encourage customers to cross purchase into other homeware ranges online. 2.  Brand statement Where a brand product is being sold, include marketing copy for that particular brand. Emphasise the loyalty. Build a partnership between Asda & the brand. 3.  Link to brand reviews/ ratings/ awards 4.  Link to assembly instructions (PDF from supplier) Gold Standard Elements: Buyers to request, suppliers to submit, guidelines available as KPI’s, Lifestyle photography by Asda, Video/ 360/ 3D diagrams by supplier or Asda where applicable Images (in addition to Silver Standard): 1.  Lifestyle shot 2.  Video/ animation/ 3D diagrams of product (with dimensions) – supplier provided where possible. 3.  ‘Buy the look’ graphically brought together range of accessories. 5
  • 7. Gold Standard: What a Good Job Looks Like Lifestyle image Details of product features Extended product description ‘Buy the look’ copy with links to keyword search results Grouping of accessories for customers to see in more detail Cross sells to other colours & products in the range 6