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Ale
xis Bohman
1807 East Robin Way, Appleton, WI 54915 (920)-366-7921 alexisbohman11@gmail.com
Education:
University of Wisconsin Oshkosh – Oshkosh, WI
Bachelor of Science
Major: Psychology
Graduation Date: December 19, 2015
Work Experience:
Ulta Beauty – Appleton, WI
Lead Cashier/ Customer Service Clerk – March 2014 – October 2015
 Established and identified prices for goods and services by utilizing resources to aid customers
 Maintained a clean and orderly environment
 Monitored checkout stations ensuring they had an adequate amount of cash and they are staffed appropriately
 Planned and coordinated store displays by stocking shelves
 Answered customers’ questions and provided information on procedures and policies
Alta Resources – Neenah, WI
Customer Care Representative - May 2013 – January 2014
 Take inbound calls facilitating customers and clients needs
 Provide direction and guidance to client
 Monitor calls and provide feedback to employees
 Train new hires on phone etiquette
Brook’s Oil Company/ NEW Energy, LLC – Hollandtown, WI
Cashier/Bookkeeper- January 2011-September 2013
 Collect money from patrons and dispense change
 Answer questions and provide directions if needed
 Enter charges on personal accounts and balanced the day’s revenue
 Used software programs such as QuickBooks to balance company accounts
Skills
 Extensive training/motivating experience gained through managing teams of employees at Alta Resources
 Demonstrate interpersonal and communication skills by interacting with clients
 Resolving conflicts/problems at a customer and employee level
 Dependable employee balancing education and profession throughout college
Activities
 Volunteer group facilitator at The Center for Grieving Children of Fox Valley February 2014- Present
 Volunteer after school nanny February 2013- May 2013
 Labor of Love volunteer work September 2011

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Alexis Bohman Resume Psychology Graduate Customer Service Experience

  • 1. Ale xis Bohman 1807 East Robin Way, Appleton, WI 54915 (920)-366-7921 alexisbohman11@gmail.com Education: University of Wisconsin Oshkosh – Oshkosh, WI Bachelor of Science Major: Psychology Graduation Date: December 19, 2015 Work Experience: Ulta Beauty – Appleton, WI Lead Cashier/ Customer Service Clerk – March 2014 – October 2015  Established and identified prices for goods and services by utilizing resources to aid customers  Maintained a clean and orderly environment  Monitored checkout stations ensuring they had an adequate amount of cash and they are staffed appropriately  Planned and coordinated store displays by stocking shelves  Answered customers’ questions and provided information on procedures and policies Alta Resources – Neenah, WI Customer Care Representative - May 2013 – January 2014  Take inbound calls facilitating customers and clients needs  Provide direction and guidance to client  Monitor calls and provide feedback to employees  Train new hires on phone etiquette Brook’s Oil Company/ NEW Energy, LLC – Hollandtown, WI Cashier/Bookkeeper- January 2011-September 2013  Collect money from patrons and dispense change  Answer questions and provide directions if needed  Enter charges on personal accounts and balanced the day’s revenue  Used software programs such as QuickBooks to balance company accounts Skills  Extensive training/motivating experience gained through managing teams of employees at Alta Resources  Demonstrate interpersonal and communication skills by interacting with clients  Resolving conflicts/problems at a customer and employee level  Dependable employee balancing education and profession throughout college Activities  Volunteer group facilitator at The Center for Grieving Children of Fox Valley February 2014- Present  Volunteer after school nanny February 2013- May 2013
  • 2.  Labor of Love volunteer work September 2011