Alexis Bohman Resume Psychology Graduate Customer Service Experience
1. Ale
xis Bohman
1807 East Robin Way, Appleton, WI 54915 (920)-366-7921 alexisbohman11@gmail.com
Education:
University of Wisconsin Oshkosh – Oshkosh, WI
Bachelor of Science
Major: Psychology
Graduation Date: December 19, 2015
Work Experience:
Ulta Beauty – Appleton, WI
Lead Cashier/ Customer Service Clerk – March 2014 – October 2015
Established and identified prices for goods and services by utilizing resources to aid customers
Maintained a clean and orderly environment
Monitored checkout stations ensuring they had an adequate amount of cash and they are staffed appropriately
Planned and coordinated store displays by stocking shelves
Answered customers’ questions and provided information on procedures and policies
Alta Resources – Neenah, WI
Customer Care Representative - May 2013 – January 2014
Take inbound calls facilitating customers and clients needs
Provide direction and guidance to client
Monitor calls and provide feedback to employees
Train new hires on phone etiquette
Brook’s Oil Company/ NEW Energy, LLC – Hollandtown, WI
Cashier/Bookkeeper- January 2011-September 2013
Collect money from patrons and dispense change
Answer questions and provide directions if needed
Enter charges on personal accounts and balanced the day’s revenue
Used software programs such as QuickBooks to balance company accounts
Skills
Extensive training/motivating experience gained through managing teams of employees at Alta Resources
Demonstrate interpersonal and communication skills by interacting with clients
Resolving conflicts/problems at a customer and employee level
Dependable employee balancing education and profession throughout college
Activities
Volunteer group facilitator at The Center for Grieving Children of Fox Valley February 2014- Present
Volunteer after school nanny February 2013- May 2013