Nico Reinertson has experience in financial compliance, customer service, and youth leadership. He has a Bachelor's degree in International Relations and minors in Political Science and Theology. He is bilingual in English and Italian and has lived and studied in Italy, England, and the United States. Currently, he works as the Youth Director at a church in Bloomington, Minnesota.

1. Nico Reinertson
4409 Josephine lane, Robbinsdale, MN* (651) 324-4125* Alexandernrb@gmail.com
EDUCATION___________________________________________________________
Bachelor of arts in International Relations with minor in Political Science
Bethel University, Minnesota. December 2015
Relevant course work: International Trade and Finance, International business,
Statistics, American Foreign Politics, International Foreign Policy, Human Rights in
International Law, AutoCAD design software, Microsoft Office.
Certificate in Theology and Religious studies
Capernwray Hall, England UK. June 2011
High School Diploma in architecture design and drawing
Instituto D’Arte Alfieri, Asti, Italy. June 2010
WORK EXPERIENCE__________________________________________________
Medtronic, Minneapolis MN. January 2016 – January 2017
Title: Financial Contingent in Compliances and Registration.
Responsibility: Updating Medtronic patient and physician data records to fulfil and
comply with FDA regulation requirements.
• Insure patient and physician information were properly registered, updated
and reviewed to meet compliances with focus on customer care and field
corrective action.
• Costumer Care: Assure and provide support through inbound, outbound phone
communication and directing patient/physician concerns to proper
departments.
• Patient and physician registration: Calling to verify and update records and
identify prospective new business opportunities and forward to sales
department.
• FDA requirements: Registered and updated patient medical ID cards to
comply with regulatory affairs.
Old Spaghetti Factory, Minneapolis, MN. March 2014 – November 2015
• Server and Host. Taking care of the needs and handling a variety of customers
and working under pressure.
• Customer Care. Helping with Customer satisfaction by discovering methods to
improve efficiency and good customer feed back. Organisation and skills
working under pressure with clients. Improving methods of customer relations.

2. City Desk Studio, Minneapolis, MN. June 2008 – August 2008
• Project development apprentice in architecture. Development of creative
architectural drawing skills. Direct work with client to guarantee their
satisfaction.
• Teamwork and brainstorming. Staff brainstorming and client presentations.
ACTIVITIES AND LEADERSHIP_________________________________________
South Town Church, Bloomington, MN. August 2016-Present
• Youth Director: Managing, teaching and organisation of youth activities including
group events, outreaches and community service.
• Counselling and mentoring youth by assisting and supporting students through
difficulties, understanding individual issues to meet, support and help students
where they are at.
• Church event planning for all ages. Organising outreaches, church services,
community services (ie Operation Christmas Child, Salvation Army, Tree House,
food shelves).
La Rocca Vineyards and B&B, Vignale Monferrato, Italy. March 2006 – Present
• Operational Manager. Proficient in managing sales and products to clients from
around the globe.
• Viticulture and wine making. Skilled in the art and agriculture of wine making from
vines to wine.
• Sales and marketing. Wine distribution and marketing product from bottling, labels
to promotion and presentation of wine through local wine expos and website and
Internet marketing.
• Translator and Tour guide. Historical and leisure tours of Italy’s best.
Habitat for Humanity, Romania, EU. March 2008 – April 2008
• Student leader of construction development for homes in Romania.
• Home building: Concrete foundations, wall and form structuring, tiling, roofing,
painting.
ADDITIONAL INFORMATION_______________________________________
International and intercultural background and upbringing.
• Grew up and educated in Italy from age 5 to 19.
• Lived and studied in England one year.
• Bilingual in Italian and English.
• Natural team and leadership skills.
• Respect and handle authority well.
• Experienced in conflict managing.