Alex Mercado is seeking a full-time position in library, research, or technology. He has a Bachelor's degree in Information Technology from Armstrong Atlantic State University and experience as a Librarian Associate at Live Oak Public Library and Lab Technician at Armstrong Atlantic State University. His computer skills include proficiency in web design, hardware troubleshooting, and Microsoft Office applications. He also volunteers providing IT services and on the reference training committee at Live Oak Public Library.

1. Alex Mercado
10714 Abercorn St. Apt. # 31D
Savannah, GA 31419
(678) 592-5082
alex.oct.mercado@gmail.com
OBJECTIVE:
To obtaina full time positioninalibrary,research,ortechnologyprofession inordertoenrichmycommunity
EDUCATION:
High School Diploma:GraduatedMay 2007
McIntosh High School: Peachtree City,GA
Bachelor of Science inInformationTechnology: GraduatedMay 2014
Armstrong AtlanticStateUniversity(AASU): Savannah,GA
GPA:3.0/4.0
Earnedand financedpartial college expenses
CoursesCompleted:2007-2009
ValdostaStateUniversity: Valdosta,GA
RelatedCourses:
Secure WebDevelopmentandDesign BusinessEnglish Database Design SystemsAnalysis
WORK HISTORY:
Librarian Associate:Live Oak PublicLibrary, Savannah,GA (July2014—Present)
 Performcirculationduties;provide general informationregardingservicesandcollectionsto customersin
personor byphone conductsearchesforsimple bibliographicandreaderadvisorydata
 Teachand research classeson Introto Windows,E-mail,ResumeWritingandJob Searching
 RecentProjects:Researchandcreate up-to-date computerclassesforthe community
Lab Technician:Armstrong AtlanticStateUniversity, Savannah,GA (August2012 – May 2014)
 Maintainedandtroubleshootall computersinthe lab
 Workedas a teamto take on projectsassignedbythe CS/ITDepartmentHead
 RecentProjects: TechFestEvent,SilentInstallscriptsforsoftware,Install new imagesonthe computersin
the lab,Researchwithprofessorsonnew softwareforuniversitycourses
AssistantManager: Panda Express,Peachtree City,GA (June 2008—August2010)
 Analyzed inventorytoorderappropriatesupplies
 Verified employee schedulingtoensure accurate storecoverage
 E-mailedreportsdailytoRegional Directoraboutsales,incidents,andorders
 Providedcustomerservice bytakingorder,servingfood,andtakingpayments
 Evaluatedanycustomerconcernorcomplaintandresolvedasneeded
COMPUTER SKILLS:
Hardware: Proficientinbuilding/re-buildingcomputersystems
Familiarwithtroubleshootingnetworks
Software: ProficientinWebDesignusingHTML, PHP,MYSQL, and CSSsyntax
ExperiencedinMicrosoftWord,Excel,Access,PowerPoint
Experiencedininstallingprograms,updates,anddriversof WindowsXP,Vista,and7
ExperiencedinworkingwithAppleI-PodTouch4,Air PadTabletandIOS 6
VOLUNTEER WORK:
IT Service Volunteer:Savannah Christian Church (August2010—Present)
Reference TrainingCommittee Member:LiveOakPublic Library (November2014—Present)