1. 0450277471 - alanna.ryeland@hotmail.com - 7/31 Dulwich Street, Dulwich Hill, 2203.
Alanna Ryeland
A passion for hard work, a drive for results with the commitment to deliver
important outcomes in a timely manner.
I am creative, focused, always improving my skills, and continuing to build and
maintain my professional relationships.
E M P L O Y M E N T
2011 - Present TROPICANA CAFFE – Head Waitress
+ Senior front of house in customer service
+ Balancing the till
+ Head supervisor
+ Training and development of other employees
+ Managing floor staff
+ Up selling and on selling
+ Conflict resolution skills
+ Observing and evaluating employee performance
+ Designed and organizes front of house displays
+ Manages all social networking sites
2012 - 2013 BRANDLOVE – Personal Assistant to CEO
+ Answering phones
+ Filling documents
+ Researching resources for events
+ Comparing and contrasting quotes on products
+ Client liaison
+ Organizing and maintaining office space
2011 - 2013 MAGIC EYES – Sales
+ Front line customer service and sales of high end merchandise
+ Organizing front of house displays
2011 - 2012 CINEMA LIVE – Promotions
+ Handing out flyers
+ Working the front door
+ Collecting and selling tickets
2008 - 2009 DUSK – Customer Service Representative
+ Front of House in customer service
+ Merchandising
+ Stock Management
+ Sales

2. 0450277471 - alanna.ryeland@hotmail.com - 7/31 Dulwich Street, Dulwich Hill, 2203.
E D U C A T I O N
2013 – 2015 BACHELOR OF HUMAN RESOURCE MANAGEMENT
– Australian Catholic University
+ High Credit – Distinction Average
2011 – 2012 BACHELOR OF ARTS
– Australian Catholic University
2010 CERTIFICATE 2 INFORMATION TECHNOLOGY
– Coolum State High School QLD
2010 HSC GRADUATE
– Coolum State High School QLD
V O L U N T E E R
2015 EDMUND RICE CAMPS
+ Leader on camp with children from a range of disadvantaged
backgrounds
+ Major responsibilities of taking care of the children for a full week
+ Undertook training for
o Behavior management
o Child safety
+ Working with children card
2013 BRAHMINY
+ Organized fund raising events
+ Runner on event day
+ Technology assistance – any technology/computer issues