Professional Marketing Plan

1. ALAN BRAUN
1221 H OLLY D RIVE , R ICHARDSON , TX 75080
(H OME ) 972-238-0230 (C ELL ) 469-233-2455
E MAIL : AGBRAUN @ GMAIL . COM
PROFESSIONAL OBJECTIVE
Lead Technical Writer / Corporate Trainer
PROFILE
Highly-regarded technical writer and corporate trainer with more than 15 years of progressively
responsible experience documenting and teaching software applications and security processes
for information technology companies. Demonstrated talent for designing user guides, online
Help, tutorials, and computer-based and e-learning training materials. Thorough understanding
of industry-standard systems, Help authoring tools, computer-based training tools, and
supplementary tools. Strong interpersonal and organizational skills enhance capacity to
effectively lead projects. Career experience complemented by relevant formal education.
COMPETENCIES
Project
Technical Writing Training Skills Interpersonal Skills
Management
Explain complex technical Teaching software applications Strategic planning Self-starter
concepts
Writing Frequently Asked Managing deadlines Motivator / Coach
Create logical numbered Questions (FAQs) and technical
Creating and Team player who works
procedures tips
following milestones well with cross-functional
Compose a variety of Contributing to customer teams
Implementation
guides and manuals support Web site
Customer relations
Follow-up /
Convert printed materials to Authoring tutorials
Feedback
on-line format
Completion
Format and write help files