1. Curriculum Vitae
Personal Information
Name : Ala’a Al-Hajj
Date of Birth : June 8th
, 1991
Place of Birth : Amman
Nationality : Jordanian
Contact Details
Address : Hashmi Shamali, Amman, Jordan
Mobile Number : +962 789909152
E-mail : Alaa_alhajj91@yahoo.com
Objective
Is to work in a challenging environment in a business company, organization,
language centre, or school where I can utilize my capabilities to advance in my career
Enthusiastic individual, approaching tasks with results in mind, well organised, can
work well as part of a team or on my own
Education and Qualifications
- Academic institution – Hashemite University
*Start date: The first semester of 2009-2010 / Graduation date: The first semester of
2013-2014
*Major: The English Language and Literature
*Grade Point Average: 3.18/4.00 “very good”
*Honor list: twice/ the first semester of 2011-2012 / the second semester of 2010-2011
- Academic institution – Qutaiba Ben Muslim/ High School
*Start date: Sept. 2008 / Finish date: July, 2009
*Major: Literary Stream
*Grade Point Average: 90.3 “Excellent”
Work Experience
- Company name – Alibaba International Language Centre, Amman, Jordan
Start date: September 15th
, to present

2. Curriculum Vitae
Position: Receptionist
- Company name – Sheraton Amman Al Nabil Hotel & Towers, Amman,
Jordan
Start date: March 1st
, 2014 – to present
Position: Guest Service Centre Operator
- Company name – Regency Palace Hotel, Amman, Jordan
Start date: September 3rd
, 2012 - Finish date: February 28th
, 2014
Position: Operator Agent
- Company name – Golden Nugget Hotel, Atlantic City, New Jersey, U.S.A
Start date: June 10th
, 2012 – Finish date: September, 31, 2012
Position: Food Runner - Cashier
- Company name – Qasid Institute, Amman, Jordan
Start date: June 22nd
, 2011 – Finish date: August 18th
, 2011
Position: Assistant Teacher of Arabic Language for Non-Native Speakers
When joining Alibaba Language Centre I became responsible for handling students’
tuition, filling in students’ information into the system, doing English tests for
English Language learners, maintaining database.
When joining Sheraton hotel I became responsible for Serving customers by
determining requirements; answering inquiries; resolving problems; fulfilling
requests; maintaining database.
While working as an operator agent at the Regency Palace Hotel, I was responsible
for answering the phone, greeting callers, establishing reason for calling, and
resolving issues by contacting appropriate person that can help the customer.
I also used to receive and disburse money using cash registers. I was often involved
in processing credit or debit card transactions, and validating checks while working
for the Golden Nugget Hotel.
Teaching Non-native speakers the Arabic language was also part of my work
experience at Qasid Institute.
Workshops and Training Courses
- Teaching of Arabic for Non-Native Speakers: Methodology & Curricula
This workshop began on June 6, 2011 and concluded on June 11, 2011
- CPR course
This course began on June 15, 2014 and concluded on the same day.
Skills

3. Curriculum Vitae
- Excellent typing skills
- Mastering Microsoft office
Languages
- Arabic Language - Mother-tongue
- English Language - Excellent reading, listening, speaking, and writing skills