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OPERATION MANAGEMENT
LITTLEFIELD TECHNOLOGIES
A report submitted to
Dr. Alexey Rasskazov
On
03/05/2016
By
Ahmed Kamal
Webster University Thailand

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Littlefield Technologies – Our Gameplay
Initial Game Strategy: Team Pakistan met 1 day before the game actually started after reading
the instruction manual that our professor provide us. We got some idea that how the game would
work and what we have to do. After that we distribute the work load among us and identify the
duties of everyone so that we can avoid conflicts and have better and well informed decisions.
The Strategy and the Steps Carried out:
As soon as the game started we realize that the reorder quantity which was already set by the
computer was too low at 24 kits. When we looked at the demand we realize that the average
demand per day is from 13 to 15. So the reorder quantity was very less because the lead time was
4 days and with average demand of 13 the inventory in hand would be finished in 2 days which
means no production for the next 2 days until new inventory arrives. So first of all we changed the
reorder quantity to 70 kits so that we have a sufficient amount of inventory to meet the demand
during the lead time period.
The lead of production was around 4 days with the capacity provided by the game so we purchased
one machine at every station so that we could move to contract 2 which is $1000. At around 60
days of simulation my lead time of production went under 1 day so we move to contract 2.
we didn’t buy any more machine at any station just to check whether the lead time goes under 0.5
days with current capacity we have. The strategy worked out and the lead time went under 0.5
days with the same capacity at around 70 simulated days. So we moved to contract three to earn
the maximum revenue. The revenues started to rise slowly but surely, our team started to climb.
We first went passed team 3 and then we took over team batman and finally we crossed do nothing
and continue to earn around $1200 per day. The lead continue to improve and reached almost 2.4
million, the lead was more than $800000 from the runner up (i-e do nothing).

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We took all the major decisions in first 15 simulated days and our strategy worked well. After 70
days we just wait patiently to go pass every other team which we did and did not panic because at
one point we were lying at the bottom of the table.
My Learning:
1. Reorder Quantity: when demand is random or unpredictable I learnt to use economic
order of quantity (EOQ). By using EOQ I can prevent overstocking and meet the demand
as Ill. Funds can be a major problem so proper planning is required to avoid any unpleasant
situation. Re order quantity must be manage carefully to maximize the profit.
2. Reorder Point: I also learnt that how much inventory to order and when to order. Based
on inventories in stock and average number of job arrivals I can select the reorder point
and keeping safety stock to meet the unpredictable demand is very necessary.
3. Machine in various stations: Purchasing a machine is a big decision because there is a
huge difference in purchasing and retiring price of the machine and one has to keep in
mind the concept of utilization while making this decision to avoid queuing, bottleneck
and manage lead time.
4. Sequencing of queue: I learnt that scheduling play vital role to accomplish maximum
number of jobs according to the priority.
5. Customer Contracts: I learnt to manage the lead time and for that I have to properly
manage inventory, lot size, capacity and other parameters. In this game I had three
contacts with different agreements, the one which provide the large revenue had shorter
delivery time and along with that large penalties if you are not able to deliver in time.

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My Experience: It was a great learning experience for me to apply what I have learnt in operation
management specifically and in other subjects. I really like the way game was structured, it allows
one to better understand the situation, apply knowledge and see the results. Very much like the
real world when we have unpredictable situations of uncertain demand which if not forecasted
well would result in falling short of delivering orders with respect to time or result in high
inventory which is extra expense, so to avoid that one has to made well informed wise decisions
that what to order, when, how much and what to keep in safety stock.
This game allow me to implement the following concepts I learnt in operational management
class:
Queuing and lead time management
Production control
Demand forecasting
Capacity management
Process analysis