The 1996 everest tragedy- case study

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  • @Byson Trader Mr. Trader You do not know what you are talking about. I personally knew Mr. Tensin and I can tell you he died on the hill in 1996. He is still missed by friend and family. I still blame Hall, he violated all the markers that he and Fisher established. As far as I'm concerned Hall killed these ................ ah bull it's long over.
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  • Tensin \norgay died 10 years before, i dont trust this
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  • Wonderful case study. Worth revisiting.
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  • good analysis
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The 1996 everest tragedy- case study

  1. 1. The 1996 everest tragedy<br />International University of Monaco –MBA 2010-June 10th 2010 <br />Elisabeth Galbois; Harriet Peralta; Debby Tang.<br />BUMA613 Human Factors in Organizations<br />Professor David Ansiau<br />
  2. 2. Case Summary<br />May 10, 1996, eleven people died in a snowstorm on Mount Everest. They died at 25000 feet above sea level, numbing of the brain due to thinner air, solar radiation, hypothermia, altitude sickness. <br />The deaths were attributed to a blizzard that plunged temperatures to 40° below zero, causing "white outs"; periods where the snow blows so thickly, it's impossible to see.<br />
  3. 3. The situation:Rob Hall Vs. Scott Fisher<br />
  4. 4. Among the climbers were:<br />Rob Hall, the leader of the “Adventure Consultants” expedition [Dead] <br />Seaborn Beck Weathers, from Dallas (survived)<br />Mike Groom, a guide for the Hall Expedition <br />Neal Beildman, a guide for the Hall Expediton<br />Andy Harris, a guide in Hall's group  [Dead] <br />Yasuko Nanba, an experienced Japanese mountain climber [Dead] <br />Douglas Hansen, a U.S. Postal Service Worker [Dead]<br />Scott Fischer, leader of “mountain madness” expedition [Dead] <br />AnatoliBoukreev, the lead guide on Scott Fischer's team (survived)<br />John Krakauer, writer (survived)<br />Sandy Hill Pitman, a wealthy New York reporter.<br />Tenzing Norgay, a Nepalese (local) climber  [Dead]<br />
  5. 5. The road…<br />Climbing the mount Everest is the most dangerous challenge<br />Right decisions where Key, but biased for different reasons:<br />Costs<br />Overconfidence<br />Past recent safe weather<br />Climber focus on rationals:<br />Physical current strength concerns<br />Technical knowledge (ropes/knots)<br />Weather blizzard “white outs”<br />Oxygen need<br />Mental motivation/ confidence/ team bonds <br />Two top climbers over-commercialized their expertise and personal achievements around the Everest experience.<br />Two Organizations one same goal: <br />ROUND TRIP TO THE TOP OF THE WORLD… ALIVE! (?)<br />HUMAN FACTOR PROBABLY THE STRONGEST ONE IN THIS BUSINESS<br />
  6. 6.
  7. 7. Rob Hall and Scott Fischer SWOT Analysis<br />
  8. 8. Team SWOT Analysis<br />
  9. 9. Recommendations<br />
  10. 10. Group Dynamics<br />Create shared values by bringing the team together earlier<br />Divide the team into smaller more manageable teams and leads to easy communication between members<br />Qualify Members<br />Allow co-guides & team members to speak in private allowing a balance of overconfidence thus removing cognitive bias<br />
  11. 11. Leadership & Decision Making<br />Set rules on turn around time – Be decisive and balance the decisions<br />Willingly turn around reducing their losses despite their sunk costs<br />Identify and mitigate environmental and psychological stressors<br />Force majeure should not be underestimated to avoid recency effect<br />
  12. 12. Thank you for your attention!<br />

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