The document discusses business agility and how it relates to being adaptable to changing customer needs. It provides examples of how businesses have become more agile by allowing customers to more easily order and access products online. While frameworks like Scrum and Kanban aim to support agility, challenges remain around flexible requirements and managing costs of constant changes. True business agility requires understanding the business perspective, educating business teams on processes, and balancing flexibility with costs.
2. About myself
Srinath Chandraseskharan
Manager, Program Management @ Publicis Sapient, Gurugram
10+ Years of experience as an Scrum Master / Agile Coach / Agile Evangelist
Delivery experience prior to moving into Agile
Speaker / Reviewer at
▪ Agile Gurugram
▪ Agile NCR
▪ Agile India, Bengaluru
▪ Agile NOIDA
▪ Agile Goa
▪ Published articles on LinkedIn and Scrum Alliance
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3. Some ground rules..
▪ Feel free to ask questions whenever you want
▪ No question is “stupid question”
▪ Keep the session interactive
▪ Mobiles on silent mode
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6. User Story
As a Account Holder, I want to withdraw some cash
so that I can buy gifts for Diwali
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7. Steps to withdraw money
• Write a cheque
• Go to the Bank
• Stand in line @ counter 1 and get cheque
details validated
• Stand in line @ counter 2 to ensure that
account has enough money and ledger
entry is made. Get a token
• Stand in line in @ Teller counter and get
the money
• Find the nearest ATM
• Wait in line ??
• Withdraw the money
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8. Another example
As a person who is hungry, I want to eat something
so that my hunger is fulfilled
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9. Steps to order food
• Call local restaurant
• Check for availability of food of my choice
• Order the food
• Go to the restaurant to collect it ( No home
delivery !!!)
• If you don’t find the food you like or it’s not
available, start all over again
• Open an app on your mobile
• Search for the food you want
• Place your order
• Can order multiple items of various cuisine
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10. .... and many more such examples !!!!
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11. What happens if business is not Agile ?
.... they fail….
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12. Quick recap
▪ Business models have changed drastically in last
few years
▪ Organizations that failed to adopt these changes
have closed down.
▪ The ones that exist today are agile.
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13. Isn’t Business Agility about
▪ Organization Design
▪ Structuring business to be flexible
▪ Learning and knowledge management
▪ Culture
▪ ……..
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15. What was the biggest challenge with Waterfall
▪ Restricted changing requirements
▪Freeze requirements (scope)
▪Freeze cost
▪Freeze time
…. the Iron triangle
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16. Agile Frameworks ? Do they support the
business ?
▪ What is the most common challenge in Scrum
model ?
▪ Requirements change within the sprint
▪ Business / PO “We are agile, let’s change as and when
needed”
▪ What about Kanban ?
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17. What stops us from making changes ?
Cost
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18. How can we support Business Agility
▪ Understand the business as a user and not as a
system creator.
▪ Make the business teams understand the
processes.. Talk in their language
▪ Be flexible….
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