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Understanding Business and Supply Chain Metrics


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Getting something to point A is easy. Getting that something to all the other points you need, takes skill. Here's a few tips

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Understanding Business and Supply Chain Metrics

  1. 1. Understanding Business and Supply Chain Metrics John Sloane, Resorts World Sentosa
  2. 2. You it
  3. 3.  Understand your efficiencies in your operations to enhance productivity and hence returns  Any activity that increases sales or reduces costs will raise productivity, but it is important you do this in a systematic and sustainable manner.
  4. 4.  What are the ways to increase productivity?  Labour productivity – employee training, target setting  Process productivity – review and streamline work processes  Technological productivity – automation, investment in machineries, reducing man hours.  Product productivity – product innovations
  5. 5.  Supply Chain measurements or metrics help you to understand how your company is operating over a given period of time.
  6. 6.  Supply Chain measurements can cover many areas : Procurement - leverage on vendor partnership, analyze buying patterns to optimize purchases Production - man-hours versus output; structuring recipes  Inventory/Warehousing/ Distribution - cost efficiencies in stock keeping and distribution Transportation – efficiencies in route planning and loading capacity Customer Service – getting it right the FIRST time
  7. 7.  Your Supply Chain is only as strong as its weakest link  to focus on the key metrics in each area of your Supply Chain.  Track your Metrics to view your performance over time, analyze data to guide you on how to optimize your Supply Chain.  Benchmark with other companies in similar industry to understand your strengths, gaps and opportunities.  Identify problem areas.
  8. 8.  Measurements alone are not the solution to your weak areas  Take corrective actions to improve the gaps, often process or system improvements.  Identify owners of each area of Supply Chain Measurements, people or departments that are responsible for achieving an agreed upon targets.  Monitor Progress and results of action plan, fine tune till desired results is achieved
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