Christ University's mission is to provide holistic development to students to contribute to society. Its vision is excellence and service, with core values of faith in God, moral uprightness, love for others, social responsibility, and pursuit of excellence. For a consultant job, the summary assessed skill variety and autonomy as high, task significance as medium, and task identity and feedback as low. It recommended adopting a job enrichment approach to give more responsibilities requiring a variety of skills. It also suggested cross-training to improve skills. The document lists various extrinsic, membership-based, performance-based, and non-monetary rewards provided by the organization, including sick leave, health insurance, gym membership, sales incentives,

1. Mission
Christ University is a nurturing ground for an individual’s holistic
development to make effective contribution to the society in a dynamic
environment
Vision
Excellence and Service
Core Values
Faith in God | Moral Uprightness
Love of Fellow Beings | Social Responsibility | Pursuit of
Excellence
Organizational Behaviour Case

2. Excellence and Service
Christ University
JOB CHARACTERISTICS AVERAGES
VARIABLE Consultant
SKILL VARIETY 4.7
TASK
IDENTIFICATION
2.8
TASK SIGNIFICANCE 3.7
AUTONOMY 4.8
FEEDBACK 4.6

3. Excellence and Service
Christ University
Plan for how you might improve those job characteristics
• Adopt a job enrichment approach
• Give them more responsibilities in that requires them to use more skills
• Cross training

4. Excellence and Service
Christ University
Five Characteristics:
 Skill Variety: High
 Task Identity: Low
 Task Significance: Medium
 Autonomy: High
 Feedback: High

5. Excellence and Service
Christ University
Plan for how you might improve those job characteristics that scored
“low.”
We think that it may be hard to improve the Skill Variety, We think that the best way would be
to adopt a Job Enrichment approach but modified. Instead of giving more responsibility
in areas that they are already in, give them more responsibility in that requires them to
use more skills. This allows for the worker to feel as if the management respects him and
sees his value, so he/she works harder. This also allows for new skills to be used where
they would not have before. Another good way would be to do some cross training, this
helps to ensure that all members find the value in what their colleagues do as well as
allows them to try new things using new skills. This could even leave to a worker finding
a job that more suits them.

6. Excellence and Service
Christ University
REWARDS
Extrinsic Rewards
Sick leave
Health insurance
Employee Assistance Reward Programs
Gym membership
Maternity & Paternity leave for both mother and father
Employee Recognition Programs
Highest sales reward

7. Excellence and Service
Christ University
Membership-Based Rewards
Pay after completing certain number of years
Performance-Based Rewards
Incentive based on sales
Non-Monetary Rewards
Top performer of week
Specific benefit package
· Incentive based on sales. (.025%)
· Yearly abroad trip
· Insurance worth 5L
· Fuel expenses
· Option to reimburse any expenses to make sales.

8. Excellence and Service
Christ University
THANK YOU