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Dubai, United Arab Emirates
Employee Orientation Handbook
Charlotte Gordon 11/12/14
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TABLE OF CONTENTS
DUBAI, UNITED ARAB EMIRATES.........................................................................................................................4
Climate 6
Population 7
Language 8
Greetings 9
GENERAL .......................................................................................................................................................................................9
STANDARD GREETING .........................................................................................................................................................10
FORMAL GREETING ...............................................................................................................................................................10
BUSINESS GREETINGS.........................................................................................................................................................11
BUSINESS CARD EXCHANGE ...........................................................................................................................................12
Economy 13
BUSES ...........................................................................................................................................................................................16
TAXIS..............................................................................................................................................................................................17
METRO RAIL ...............................................................................................................................................................................18
PALM JUMEIRAH MONORAIL ............................................................................................................................................19
WATERWAYS .............................................................................................................................................................................20
Do's and Don'ts 21
DO’S................................................................................................................................................................................................21
DON’TS..........................................................................................................................................................................................21
HALAL RESTRICTIONS .........................................................................................................................................................23
ALCOHOLIC BEVERAGES ...................................................................................................................................................23
TABOOS........................................................................................................................................................................................24
CONVERSATIONAL ETIQUETTE.......................................................................................................................................25
Cultural Context 26
EMPHASIS ON PERSONAL RELATIONSHIPS ............................................................................................................26
INDIRECTNESS..........................................................................................................................................................................27
POLITENESS ..............................................................................................................................................................................27
DECIPHERING ARAB CONTEXT .......................................................................................................................................28
KEY POINTS................................................................................................................................................................................28
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Employment Law in Dubai 29
Work Schedule Expectations 30
SALARIES ....................................................................................................................................................................................31
WORKPLACE INCENTIVES..................................................................................................................................................32
DUBAI WEEKENDS..................................................................................................................................................................32
Basic Living Costs inthe UAE 33
BASIC COST OF LIVING IN DUBAI...................................................................................................................................33
WORK WEEK HOURS.............................................................................................................................................................34
WORKING DURING RAMADAN..........................................................................................................................................34
WORK LIFESTYLE ...................................................................................................................................................................34
Food Culture 35
TRADITIONAL CUISINE .........................................................................................................................................................35
CELEBRATION CUISINE .......................................................................................................................................................36
CAMELICIOUS............................................................................................................................................................................37
MODERN CUISINE....................................................................................................................................................................38
Meal Routines 39
Popular Sports 40
EVERYTHING IS BIGGER AND BETTER IN DUBAI...................................................................................................40
Activities 43
TOP TEN THINGS TO DO IN DUBAI .................................................................................................................................43
Appendix Information 50
BACKGROUND HISTORY .............................................................................................................50
HOLIDAY DATES 2014..........................................................................................................................................................53
TRANSPORTATION TICKETS..........................................................................................................................................54
WILD WATI WATER PARK.................................................................................................................................................55
LIQUOR LICENSE RULES....................................................................................................................................................56
FOOD AND ACTIVITIES .....................................................................................................................................................57
WORKS CITED...........................................................................................................................................................................58
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Relocation Team Handbook
Welcome Edmonds Consulting Relocation Team! This is your informational
handbook which has been prepared for you by our international team
members. We are eagerly anticipating the opening of our new international
office in the exciting city of
Dubai, United Arab Emirates
It is our intention that this information will make your move within the
company easier and more comfortable. We are excited to be a global
business and look forward to much success in the fabulous city of Dubai.
Good luck to everyone as our company advances to a new opportunity.
Congratulations to all!
Edmonds Consulting Relocation Handbook Team
 Abir Nemr, Local Dubai Expert
 Beth Gaim, Executive Assistant
 Charlotte Gordon, Handbook Task Manager
 Selam Shiferaw, Project Coordinator
4
Dubai, United Arab Emirates
Dubai, a city in the United Arab Emirates, located on the southeast coast of
the Persian Gulf. It has the largest population in the UAE (over 2 million)
after Abu Dhabi, the national capital. Today, Dubai has emerged as a
cosmopolitan metropolis that has grown steadily to become a global city and
a business and cultural hub of the Middle East and the Persian Gulf region.
Although Dubai’s economy was historically built on the oil industry, the
emirate’s model of business drives its economy with the main revenues now
coming from tourism, aviation, real estate, and financial services.
Dubai has recently attracted world attention through many innovative large
construction projects and sports events. The city has become symbolic for its
skyscrapers and high-rise buildings, such as the world’s tallest Burj Khalifa,
in addition to ambitious development projects including man-made islands,
hotels, and some of the largest shopping malls in the region and the world.
Geographical coordinates: 25° 15' 8" North, 55° 16' 48" East
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Dubai is located on the Persian Gulf, in the northeast of the United Arab
Emirates. Dubai is the second largest emirate with an urban area of 3885 sq.
km and the city is roughly 35 sq. km. However, it will expand to twice that
size with the addition of the man-made islands; the Waterfront, the three
Palms (the World, the Universe, Dubai Land), as well as the construction in
the desert.
One of the most fascinating geographical aspects of Dubai, is its Creek,
which divides the city into two regions. Dubai Creek is made up of a natural
9.5 mile inlet in the Persian Gulf, around which the city’s trade developed.
North of the Creek is called Deira; Bur Dubai refers to the south where it
joins the tourist and residential developments of Jumeirah along the coast.
Dubai also has the highest population, sharing its borders with Abu Dhabi in
the south, Sharjah in the northeast and the Sultanate of Oman in the
southeast.
Due to the city’s unique geographical location it enjoys a strategic position
which allows it to connect to all local Gulf States, as well as to East Africa
and South Asia.
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Climate
The line of the Tropic of Cancer crosses through the UAE, causing the
weather in Dubai to be warm and sunny. In the winter it has an average
daytime temperature of 25°C (77F), nearer the coast 12-15°C (53-59F), in
the desert or mountains 5°C (41F), with the nights being relatively cool.
Near coastal areas humidity can average between 50% and 60%.
In the summer, the weather in Dubai is very hot and humid, with
temperatures reaching mid 40’s (over 100F). Even the sea temperature can
reach 37°C (99F) with humidity averaging over 90%.
Rainfall in Dubai is infrequent and does not last for a long period. It mostly
rains during the winter period in the form of short gushes and an occasional
thunderstorm. On average, rain falls only five days a year.
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Population
Dubai’s population stands at an estimation of 1.5 million, with three quarters
of the population being male. The city of Dubai is made up of a multicultural
society (with only 5% of local Emiratis); the rest are expatriates from all
over the world. The expatriate population is comprised of mostly Indians,
supplying the city with cheap labor as well as filling professional positions.
Other nationalities are from various Arabic countries. There is also a
significant amount of Iranians, especially after the Islamic revolution in 1979
where more wealthy and educated Iranians settled in Dubai. Furthermore,
because of the high demand in workers (primarily in the tourism sector),
many people from the Philippines, China, Indonesia and Malaysia have
become residents in the city.
Dubai’s population has been growing by around 7% a year and the city is set
to have a population of 2.1 million by 2014.
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Language
Arabic is the official language for both written and verbal communication in
Dubai. Government offices and affairs are conducted in Arabic, and rules and
laws are published in Arabic.
Arabic is mainly spoken by the natives of the UAE, called Emiratis. You can
get by with just speaking English in Dubai, but if you are ready to learn
Arabic you will probably be more welcomed by the Emiratis.
English is the most widely spoken language in Dubai, especially for business,
trade and tourism. Around 75% of the population in Dubai are expatriates,
most of whom speak English and/or their native language. There are a lot of
different nationals working in Dubai, so you are likely to find someone who
speaks your language.
If you can speak a South Asian language (e.g. Hindi, Urdu, Malayalam,
Bengali, and Tamil), you will have the opportunity to practice in Dubai. Many
expatriates are from South Asia and some of them only speak their native
language.
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Greetings
General
Emirati greetings are warm and lengthy. A lot of time is spent in small talk
and polite questions about health, well-being, family, and friends. This
process is not rushed, as social connections are important to them and time
devoted to cultivating these relationships is always valuable. Due to their
Islamic beliefs, greetings typically take place between members of the same
sex, as men and women socialize infrequently.
Informal
Male friends or men family members shake hands, embrace with a kiss to
each cheek, or might do both when meeting and departing. They might also
kiss on the nose, in a gesture of respect.
Greetings between men and women, however, are much more formal,
unless between members of the same family. Friends use direct eye contact
in greeting and conversing, and handshakes are often lingering; men
commonly hold hands as a sign of friendship.
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Physical touch between two men or two women is common, while touching
members of the opposite sex is unacceptable. Personal space might be less
than an arm’s length between people of the same sex, while greater distance
is maintained between opposite sexes.
Standard Greeting
The standard greeting which is the same as in the region:
“Assalaam aleikum” (Peace be with you). The response is, “Wa aleikum
assalaam” (And peace to you). These greetings are followed by polite
questions about each other’s health, family, and activities.
When saying good-bye, the person departing says, “Ma’a salaama” (good-
bye). The response is “Alla ysalmak” (God give you peace). Emiratis say
“Tisbah al-kheir” which means good night.
Female friends or women family members exchange two or three kisses
when greeting.
Formal Greeting
The same greeting of “Assalaam aleikum” followed by polite questions, is
used in both formal and informal settings. Emiratis show special respect to
the elders, and they are always greeted first as a mark of esteem. They
don’t gaze directly when speaking to elders as a sign of respect. Direct eye
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contact is considered overly familiar. Men and women avoid direct eye
contact for the same reason.
Men show each other added respect in formal situations by placing their
right hands over their heart after shaking hands. They may also hold each
other’s right hand while placing the left on the other person’s right shoulder
and kissing cheeks.
When greeting an Emirati woman, a man should wait for her to initiate a
handshake; many women would be uncomfortable shaking hands. If she
wants to shake hands, a woman may extend a sleeve-covered hand or wrist
to be shaken. Foreign women may extend their hands to a man if they wish,
but the gesture may be declined out of devotion to Islam. Whether or not a
handshake occurs, it is polite for men and women to greet each other
verbally with the same questions as above.
Business Greetings
In Emirati business, social connections are more important than personal
accomplishments. They prefer doing business with people they know.
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Emirati business greetings are similar to social greetings in their warmth and
openness. Handshakes, embraces, and kisses may be exchanged depending
on the degree of familiarity.
If an Emirati business person is already acquainted with someone in the
room, that person is greeted first. Otherwise, the highest-ranking official is
greeted first, with the rest being greeted in a counter-clockwise direction
until every individual has been properly greeted.
They use professional and academic titles for anyone with an advanced
degree in medicine (M.D.) or philosophy (Ph.D.), they call them “Doctors”.
They also use honorific titles such as
Ustadh (Professor) Mohandas (Engineer) Sheik (Chief)
Sheik being given before a person’s first name (much like the English
knighthood title, Sir) and the other titles standing alone or before a
surname.
The title for government ministers and ambassadors is Excellency.
Members of the Royal Family are addressed as Samu al-Emir (Your
Highness). The Hashemite noble title of Sayyed (word akin to Mister) is used
in correspondence.
Business Card Exchange
 Emiratis may exchange business cards upon first meetings.
 Cards are given and received using the right hand.
 Emiratis expect foreigners to have cards translated into Arabic on one
side
 This side facing the recipient during presentation.
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Economy
The economic changes that have transformed Dubai into the city it is today.
Dubai is an important tourist destination and its port (JebeL Ali) operates at
the center of the exporting trade in the Middle East. With the introduction of
the Dubai International Financial Centre (DIFC) in 2004, it has allowed Dubai
to develop as a global hub for service industries such as IT and finance.
The government has set up industry-specific free zones throughout the city
in order to attract foreign businesses and this has been Dubai’s greatest
economic achievement. The economy has benefited from new technological
advances of information and communication by the introduction of The Dubai
Internet City and Media City. Dubai has tempted many established media
companies, such as CNN, to base their Middle East operations in the city.
Dubai is the second wealthiest emirate in the UAE, after Abu Dhabi which is
the capital state. Most tourists believe Dubai’s revenues came primarily from
oil but in fact it only used a moderate amount of oil reserves to generate the
infrastructure for trade, manufacturing and tourism, in order to build up its
economy.
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About 95% of Dubai’s Gross Domestic Product is not oil-based. It is expected
that by 2010, oil will account for less than one percent of Dubai’s GDP and
tourism to produce 20% of the GDP. These figures explain why Dubai has
had to become a more dynamic and diversified economy in order to survive
the decay of fossil fuels.
In the early 1990’s, there were only a handful of hotels available for tourists
and Dubai never had high oil revenues like Abu Dhabi so something had to
change. The Burj Al Project in 1994, (Burj Al Arab Hotel) gave hope to the
economy, as a long term strategy and an ambition to become the world’s
top tourist destination.
Currency Exchange Rates
1 United Arab Emirates Dirham equals 0.27 US Dollars0
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Transportation
Transport in Dubai is controlled by the Roads and Transport Authority (RTA),
an agency of the government of Dubai, formed by royal decree in 2005. The
public transport network has in the past faced congestion and reliability
issues which a large investment program has addressed, including over AED
70 billion of improvements planned for completion by 2020, when the
population of the city is projected to exceed 3.5 million. In 2009, according
to Dubai Municipality statistics, there were an estimated 1,021,880 cars in
Dubai. In January 2010, the number of Dubai residents who use public
transport stood at 6%.
Driving is an economical way to travel in Dubai. If you're visiting from
abroad and plan to rent a car, keep in mind that an international driver's
license or a temporary Dubai license is required. Some car-rental companies
are able to help arrange international or temporary Dubai licenses for
visitors. Driving in the U.A.E. is on the right-hand side of the road, just as in
America.
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Buses
Visitors wishing to take advantage of the city's buses should head to the
Central Bus Station, where you will find timetables, maps and bus passes on
offer. Non-Arabic speakers will be glad to know that all routes and bus
numbers are posted in both Arabic and English.
If you are not in a hurry it can be good to get round Dubai by public
bus. The bus network has been extensively improved and a typical fare from
one end of Dubai to the other is around 4.10 hrs. The front of the buses are
reserved for women and families.
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Taxis
Another popular option for exploring the city is to take advantage of the
large number of taxis that ply their trade on the city's streets. Both metered
and non-metered taxis are available on virtually every street corner.
Another method of transport not to be missed is the fleet of simple wooden
water taxis that regularly cross the creek which divides the city. This short
and inexpensive service provides an atmospheric way of crossing between
the main city area and Deira on the opposite shore.
Another transport choice for the physically fit is to hire a bicycle from your
hotel; however, the desert environment and the generally poor standard of
driving in the city make this a less popular and potentially foolhardy option.
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Metro Rail
A $3.89 billion Dubai Metro project is currently operational. It currently
consists of two lines (Red line and Green line) which run through the major
financial and residential areas of the city. The Metro system was partially
opened on September 2009. UK-based international service company Serco
Group is responsible for operating the metro.
The metro comprises the Green Line which runs from the Etisalat Station to
the Creek Station (though Creek Station is still not operational and stops at
Dubai Healthcare City Station, just before Creek Station) and the Red Line,
the major back bone line, which runs from Rashidiya Station to Jebel Ali
Station, Jebel Ali. A Blue and a Purple Line have also been planned. The
Dubai Metro (Green and Blue Lines) will have 70 km (43.5 mi) of track and
43 stations; 37 above ground and ten underground.
The Dubai Metro is the first urban train network in the Arabian Peninsula. All
the trains run without a driver and are based on automatic navigation.
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Palm Jumeirah Monorail
The Palm Jumeirah Monorail is a monorail line on the Palm Jumeirah. It
connects the Palm Jumeirah to the mainland, with a planned further
extension to the Red Line of the Dubai Metro. The line opened on April 30,
2009.
Two tram systems are expected to be built in Dubai by 2011. The first is the
Downtown Burj Khalifa Tram System and the second is the Al Sufouh Tram.
The Downtown Burj Khalifa Tram System is a 4.6 km (2.9 mi) tram service
that is planned to service the area around the Burj Khalifa. The second tram
will run 14.5 km (9.0 mi) along Al Sufouh Road from Dubai Marina to the
Burj Al Arab and the Mall of the Emirates.
Dubai has announced it will complete a link of the UAE high-speed rail
system which will eventually hook up with the whole GCC (Gulf Cooperation
Council, also known as Cooperation Council for the Arab States of the Gulf)
and then possibly Europe. The High Speed Rail will serve passengers and
cargo.
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Waterways
There are two major commercial ports in Dubai: Port Rashid and Port Jebel
Ali. Port Jebel Ali is the world's largest man-made harbor, the biggest port in
the Middle East, and the 7th-busiest port in the world.
One of the more traditional methods of getting across Bur Dubai to Deira is
by abras, small boats that ferry passengers across the Dubai Creek, between
abra stations in Bastakiya and Baniyas Road.
The Marine Transport Agency has also implemented the Dubai Water Bus
System. Water bus is a fully air conditioned boat service across selected
destinations across the creek. One can also avail oneself of the tourist water
bus facility in Dubai. Latest addition to the water transport system is the
Water Taxi.
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Do’s and Don’ts
Do’s
 Do shake your cup of coffee: It's the polite way to signal that you're
done. Otherwise, you will be stuck in an endless cycle of refills.
 Often shoes are removed before entering a building. Follow the lead of
your host.
 Do have business cards with you at meetings.
 Do translate business cards to Arabic.
Don’ts
 Don’t cross your legs when sitting; showing the bottom of your shoe or
foot is offensive.
 Avoid giving gifts that include alcohol, perfumes containing alcohol,
pork, pigskin products, underwear, knives, toy dogs or gifts that
picture dogs, and images of nude women.
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 Don’t discuss the subject of women, not even inquire about the health
of a wife or daughter. The topic of Israel should also be avoided.
 Don’t feel obligated to speak during periods of silence. Their "Yes"
usually means "Possibly".
 Don’t visit in July or August when most decision-makers are
vacationing, as the weather is hot and humid.
 Don’t automatically shake hands with women; some traditional Muslim
women may feel uncomfortable shaking hands. Because you are not
sure who will and who won't shake hands (their dress, traditional or
western can be a clue, but may not be 100% reliable indicator), it may
be best to let her offer you her hand first.
 Don’t dress down; a suit and a tie is the norm. Women in Dubai on
business should dress modestly. Always remember Dubai’s roots are in
Islamic Culture.
 Don’t bring up business at your first meeting with a Sheik or high-level
Emirati. Start with a general, non-specific chat. When it's time to talk
business, your host will bring it up at your second meeting – maybe.
 Avoid admiring an item excessively; your host may feel obliged to give
it to you. When offered a gift, it is impolite to refuse.
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Halal Restrictions
Islamic law puts restrictions on what
people of the Muslim faith may eat. “In
Islam, halal is an Arabic term meaning
‘lawful or permissible’ and not only
encompasses food and drink, but all
matters of daily life.” Consumption of
pork is strictly prohibited as is stated in
the Holy Quran (religious text). Pigs are
considered to be unclean and carry
diseases.
As far as food is concerned, halal mostly
refers to slaughtering meat with the
following restrictions:
 Allah’s name must be said during slaughter of the animal
 The animal must be slit at the throat with a sharp knife
 The animal must not be unconscious
 The animal must be hung upside down to allow all blood to drain
 These steps must be performed by a person of the Muslim faith
 The animal must not have been fed animal by-products.
 Certification must be displayed at stores that sell halal food.
Alcoholic Beverages
 Drinking of alcoholic beverages by Arabs nationals is strictly prohibited
in Dubai. It is actually illegal to even offer a drink to a Muslim. Each
emirates has their own rules concerning alcohol, so when you travel to
other cities, be careful about consuming alcohol.
 Each adult of 21 years of age and older that wishes to drink, must
apply for and receive a Liquor License. There are only two retailers in
Dubai that are allowed to sell alcoholic beverages and licenses.
 There are so many rules to follow for applying, carrying, and using a
Liquor License. The details will be posted in a page in the Appendix.
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Taboos
 A man does not openly stare at a woman, nor does he hardly make
eye contact with her, without risking great offense. Likewise, many
Emiratis consider physical touch between a man and a woman socially
unacceptable.
 Asking about specific women in someone else's family is regarded as
impertinent and a breach of modesty.
 A guest of an Emirati never directs the conversation—rather, he or she
follows the host's lead in initiating topics of discussion.
 While debate is welcomed and appreciated in conversation, any topic
or subject matter that initiates a quarrel is in poor taste. Thus volatile
political subjects, such as Israel, are generally avoided.
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Conversational Etiquette
Emiratis' favorite topics of conversation are personal and social
 Health
 Family
 Mutual friends and acquaintances
 Activities
When entering a conversation already in progress, Emiratis inform the
newcomer of the subject and invite him or her to contribute.
They appreciate argument, as long as it is courteous, intelligent, and well-
informed.
They highly regard well-reasoned arguments that promote feedback without
incurring a quarrel. Arguments are not about winning the debate, but about
probing each other’s minds in order to become better acquainted; to the
enlightenment of both parties.
Emiratis consider a conversation in which one learns nothing as a waste of
time. When conversing with just one person about a controversial issue,
agreeing outright may be seen as insincerity, and it may take some doing to
convince an Emirati that the sentiment is genuine.
26
Cultural Context
Communication in the UAE is high-context. This means that a great deal of
contextual information is known about the people with whom one interacts
and does business. The Arab culture emphasizes personal relationships and
interdependence. As a result, there is often a shared understanding among
members of a group.
Emphasis on Personal Relationships
Arabs emphasize personal relationships. Thus, personal and social matters
are of primary importance in communication between individuals. An Arab
will want to get to know someone as a person in order to build trust before
engaging in business discussions.
People in the UAE will make a sincere effort to be friendly and interested.
This emphasis on relationships is also linked to the Arab concept of time, in
that the present must be enjoyed and the future will take care of itself.
27
Indirectness
The focus on interpersonal relations means there is often more of an
emphasis on what someone wants to hear rather than on directness and
honesty. This is the result of families living in the same communities for
centuries. Because of the nature of community life and the complex
interrelationships between families, it is important not to offend another
person. This also applies to the communication style in business
relationships; an unwillingness to say, "No."
People in the UAE may hesitate to refuse a request directly because they
want to be polite. Since they do not like to give negative answers, it is
possible that Arabs will agree to a request that they don't intend to honor.
Thus, you are forced to look for other, nonverbal cues, such as a reluctance
to commit to an actual time for a meeting. You might also consider whether
the affirmative answer is being said with enthusiasm or with caution.
Because of this reluctance to say, "No," you should ask open-ended
questions whenever possible. Open-ended questions don't force a person
into a corner, as do "yes or no" questions, and are therefore more likely to
produce a helpful answer.
Politeness
Another characteristic of Arabs is their tendency to be very polite. They will
always treat another person, especially a guest, with courtesy. Conversely,
they appreciate being treated in the same way. Hospitality is important in
the UAE and throughout the Arab world.
28
Deciphering Arab Context
Eloquence, expressiveness, and the power of words; Arabs value the ability
to speak eloquently. They sometimes seem to have a love affair with
language, as they are very expressive and place great importance on words.
Observers have remarked that the manner in which a statement is made is
sometimes more important than the content of one's words.
Arabs use dramatic hand gestures and speak loudly. They often use emotion
to drive home their point. A person who is verbally modest may be seen as
insincere. As in Arab discourse, shouting often denotes the ultimate in
sincerity.
Arabs are also effusive in their praise, so it can never hurt a foreigner to be
effusively complimentary in return (as long as you don't make remarks
about Arab women).
In addition, it is typical for an Arab to believe in the power of words to
influence circumstances; Arabs often speak in euphemisms. Some people
believe that speaking directly (about sickness or death, for example) may
actually cause these negative events to happen.
Perhaps this value for language derives from the beauty that Arabs find in
the words of the Quran (or Koran). It is said that the writing style of the
Quran is more poetic than anything else ever composed in Arabic. In fact,
Arabs believe this is often given as proof of the book's divine origins, as the
prophet Muhammad was illiterate when he received the revelations.
Key Points
People in the UAE have a high-context communication style which relies
more on shared background knowledge and less on explicit verbal
communication.
 It's important to build relationships/earn trust before discussing
business.
 Avoid giving offense, Arabs may agree to do something they have no
intention of doing.
 Asking open-ended questions to receive an accurate answer
29
 Arabs value eloquence, and how something is said can be more
important than the actual content.
 Emotional expressiveness is an indication of sincerity, and a person
with a verbally modest style may be perceived as insincere.
 Effusive compliments are well received.
Employment Law in Dubai
Article 2 of the UAE labor law states that all employment records and
documents should be written in Arabic. The Arabic language must be used in
internal and external communications in any institution. The Arabic text will
win over the foreign language texts in case of contract uncertainty.
Overtime is covered in Article 68 of the UAE Labor Law that states: “Where
the circumstances of the work require a worker to work overtime between 9
p.m. and 4 a.m. he shall be entitled in respect of such overtime to the
remuneration stipulated for his normal hours of work, plus a supplement of
at least 50 percent of the remuneration.”
Sick leave is covered in Article 83 of the UAE Labor Law that states: “First,
the worker shall not be entitled to any paid sick leave during the probation
period. Second, if the worker completed more than three months after the
probation period in the continuous service of the employer and falls ill, he
shall be entitled to sick leave not exceeding 90 days whether continuous or
otherwise, in respect of every year of service.”
30
Probation: Article 37 of the UAE Labor Law states that: “A worker may be
engaged on probation for a period not exceeding six months, during which
his services may be terminated by the employer without notice or severance
pay.”
The UAE Labor Law doesn’t include any minimum wage, but the employee
who earn less than 4000 AED a month, will not be able to provide a resident
visa for his wife.
The UAE labor law stated that female employees have the right to take 45
days as maternity leave. They should get paid the full salary during her
maternity leave, if she worked in the company for a minimum of one year. If
less than one year, then they will be paid half of the salary during the
maternity leave.
Employment discrimination is an accepted problem in the UAE. The most
common types of discrimination allowed in the UAE are racially and
nationality directed. This discrimination can affect the employee’s salary
directly.
Unless you’re a bank or an oil company, you are not required to pay income
or consumption tax in the United Arab Emirates. Foreign banks pay a 20%
tax on their profits and foreign oil companies pay taxes and royalties on
their proceeds. Imports generally incur a 5% customs duty, with the
exception of some luxury goods such as tobacco, which is levied at 50-70%.
Work Schedule Expectations
Dubai is a dream for millions of people because this country offers handsome
salaries, attractive incentives, lucrative working conditions and luxurious
lifestyle. This country has many resources that basically give everything you
want in life. Due to the excellent economic system, it is the reason why
certain jobs in Dubai are the most pursued ones in the entire Middle East.
Dubai is also considered to be one of the most urbanized cities in the region.
The jobs are in Dubai are flourishing therefore it attracts countless migrants
and professionals moving to the city for work purposes. Dubai is unique in
31
the sense that it has a large work population coming from many different
nationalities.
The people need to know the ins and outs of Dubai in order to be successful.
They also need to get a stable contract and be knowledgeable about the
particular lifestyle that’s found in Dubai. A few of the things people need to
be aware of are knowing what Dubai offers in: the usual salary level, the
type of professional environment and other things.
Salaries
The salaries in Dubai are very high compared to many parts for the world,
even greater than those in the Western Europe. You should know that
salaries in Dubai are tax-free. Therefore, you are able to keep the entire
salary without paying anything to the government. Included in the salary are
additional benefits such as
 Accommodation of needs
 Transportation
 Medical benefits
 Other particular incentives
32
Workplace Incentives
Some incentives are allowing the children of employees to receive an
education out of the country, and the money to pay the children’s airfare for
trips home and vacation visits.
The work day starts early in Dubai, typically 9 working hours beginning
usually from 8:30 a.m. to 5:30 p.m. During the month of Ramadan, the
working hours are reduced to only 6 hours; however, this may not apply to
the foreign professionals.
Dubai Weekends
The first day off is on Friday and the second one is either on a Thursday or
Saturday. However, schools will be closed on Thursday and Friday, even
though many international companies prefer to hold their weekends on
Friday and Saturday. This causes a confusing difference of schedule between
education and workforce in Dubai.
33
Basic Living Costs in the UAE
Living costs are one of many important factors in choosing where you want
to move and work out of the country. Would the potential salary you could
earn by moving out of the country be worth the expense? These are all
factors to consider when deciding your future move.
Basic Cost of Living in Dubai
 Meal for one at a cheap restaurant: 20-40 AED ($5-11 USD)
 Meal for one at a mid-range restaurant: 50-90 AED ($13-24 USD).
 One-bedroom apartment in the city center: 3,800-7,000 AED ($1,000
- $1,900 USD)
 One-bedroom apartment outside the city: 2,200-4,500 AED ($600 -
$1,200 USD)
 One month of internet: 220-300 AED ($60 - 80 USD)
 One month of basic utilities: 300-600 AED ($80 - $160 USD)
34
Work Week Hours
Dubai has usual working week hours that are between 40 to 48 hours,
depending on each company’s policy. Most office hours are held from 8:30
a.m. or 9:00 a.m. to 5:30 p.m. or 6:00 p.m. Some particular companies
split the working day into two. Those companies that split their working
hours in half usually schedule their working hours from 8:00 a.m. to 1:00
p.m., then again from 4:00 p.m. to 7:00 p.m. Working hours during the
summer and winter season remain the same.
Working during Ramadan
During the month of Ramadan, the working day is reduced to only six hours
and legally should be applied to all of the staff. However, only Muslims
usually take advantage of the reduction of the hours. Dubai devotes most of
their working hours during the daylight hours, then after that, they devote
to a different lifestyle during the nighttime hours.
Dubai needs to respect that there are many different cultures working in
their country, but the real rest day in Dubai is on Friday since it’s the Muslim
Rest Day. In the past, many companies have the weekend of Thursdays to
Fridays.
Work Lifestyle
Dubai’s unique work lifestyle is one of the reasons that attracts many foreign
professionals. It offers stable working hours that usually are 9 to 10 hours
and 5 days a week. It offers an expected lunch break. If the foreign
professionals do not like that particular work schedule, they can choose a
company that offers the schedule that allows to split the working day in half.
Even through Dubai is a country that primarily works during the daytime
hours, there are some particular evening meetings. The evening meetings
are usually held twice a month such as on a 2nd Wednesday evening.
Sometimes a 4th Wednesday morning meeting is required in Dubai. The
meeting is announced 10 days in advance so the employees can prepare for
it. Usually only one person usually signs up for that particular shift.
35
Food Culture
Traditional Cuisine
Traditional Arabic food served in Dubai takes its influence from other countries,
such as Morocco, Lebanon, Pakistan, and India. Because of the nomadic lifestyle of
the past, many spices and teas were introduced and became infused into Arab
cooking. Curries, hot peppers, ginger, cumin, coriander, and cinnamon are
commonly used flavors.
Dates, long a staple in the Bedouin traditional diet, have actual religious significance
with the special nutrition they provide after Ramadan. They are considered an
important “source of survival.”
The harsh Arab desert growing conditions have limited the local food available to
meat, dairy, and grains. Lamb, goat, mutton, chicken, camel, and seafood
(Hamour) is plentiful. Most meat dishes are stewed, spiced, and served over a bed
of rice.
Shawarma is perhaps the most popular
dish; filled with lamb or chicken; then
stuffed with tomatoes, pickles, garlic
sauce, and fries; wrapped in an Arabic
roti (bread cooked in a clay oven). This
is a popular street food served all over
Dubai.
Harees is another traditional dish that is
made from cracked wheat soaked
overnight in water, chicken, and butter. Cooked for many hours, the result is
a porridge that is rich and filling. This dish is often served during the month
of Ramadan or for weddings that last for several days.
36
Celebration Cuisine
Roasted Stuffed Camel is another Arab ethnic food that is mostly served for
weddings and celebrations. A male camel can provide up to 400 pounds of
meat, and this is listed in the Guinness Book of Records as the world’s
largest meal. The one shown in the picture is stuffed with a sheep, chicken,
fish, rice, and boiled eggs. This would be comparable (on a much smaller
scale) to the Turducken (turkey stuffed with a duck and a chicken) served
for American holidays.
Everyone visiting or living in Dubai is encouraged to try this at least once in
their lifetime.
37
Camelicious
Camelicious, a company in the UAE, is promoting gourmet camel milk
products. Traditionally camel milk has been a popular staple food for
nomadic tribes. Considered to be a complete food, which is low in fat and
high in nutrition, and can provide nourishment up to a month. This new look
at an old tradition of drinking camel milk, is a good choice for people looking
for an alternative to cow’s milk. You will
find this product in local stores, as well as
being exported to other countries.
Items include flavored camel milk,
cheeses, and dried whey varieties. These
products are high in demand with
manufacturing barely able to keep up.
38
Modern Cuisine
United Arab Emirates is one of the fastest growing countries in all of the
world; consequently, Dubai’s modern cuisine reflects that cosmopolitan
variety. With the surge in tourism and new business opportunities, you will
find food from most any country
here including
 American
 Asian
 Lebanese
 German
 Italian
 Malaysian
 Mexican
 Thai
 Great Britain
Whatever your taste, you should be able to find it in Dubai. Possibly you will
discover other cuisine that you would never find in America.
Familiar American dining options include
 McDonalds
 Starbucks
 Cheesecake Factory
 P.F. Chang’s
 Tony Roma’s
 Dunkin Donuts
 Applebee’s
 Cinnabon
A popular appetizer that is well known to
most people
is hummus. A
mixture of
chick peas, garlic, olive oil, tahini paste, and
lemon; served with pita bread.
Modern day Dubai has changed with the times;
now agriculture and organic farming is
abundant with the help of irrigation systems
and modern technology.
39
Meal Routines
Meal routines in Dubai differ as much as the nationalities of its inhabitants.
Each family would still follow the same mealtimes as they did at home. Most
Arab family lives are regulated by the work schedule of the husband (male
head-of-household). For most Emirati nationals the husband goes off to work
and the wife stays home and takes care of the family. She prepares all the
meals, raises the children, cleans the house, and is usually subservient to
her husband.
This is not the case for everyone living in Dubai, but it is the customary
routine. (Of course, some women are employed outside of the home and
there are daycares to help with the children.)
Emiratis typically eat all their meals together. In more traditional families,
women and young children eat in another room, separate from men and
older sons.
Our international team would be expected to live their lives as they did in
America. If you are accustomed to eating all your meals out, that custom in
Dubai is just as convenient as in America. If you enjoy cooking at home or
consider yourself a “foodie,” shopping is abundant and among the best in
the world. Shopping districts offer local delicacies and the traditional style of
Arabic bargaining. The “world is your oyster” here so take advantage of it.
40
Popular Sports
Everything is Bigger and Better in Dubai
Dubai’s most popular spectator event is horse racing. The Dubai World Cup
is known as the richest race track in the world and hosts an extravagant
seven-event race. The “Sport of Kings” is a traditional Arab sport based on
the love of Arabian horses that are bred in the UAE. Horse riding and
breeding is a prestige symbol in the lives of Arab sheiks.
Camel racing is also a popular sport, with its own federation and race tracks.
Golfing is spectacular, hosting the professional Dubai Desert Classic yearly.
There are so many golf courses around that your possibilities are endless for
picking up a golf game most anywhere. Tiger Woods has plans to build his
own personally designed golf course and clubhouse community in Dubai.
Edmonds Consulting has a great golf team and we look forward to some
fantastic tournaments.
41
Anything you can think of to do on or in the water is available. From fishing,
snorkeling, and scuba diving to water skiing, parasailing, and wind surfing.
The hot climate and beautiful beaches make a day in the water a relaxing
adventure. Try the local company advertised above. Click on the picture to
connect to the special offers for Edmonds Consulting.
Cricket, rugby, soccer, and football are popular team sports. Attend an
exciting game at the Dubai International Cricket Stadium.
42
Ski Dubai is an indoor ski slope that is inside the Mall of Emirates and
operates all year long. Who knew you could ski in the desert.
 Five ski runs
 Beginner to Experienced
 Snowboarding
 Snow Park for playing
 Penguin pool
 In and out privileges
 Free Style Zone
 Reasonably Priced ($40.00)
 Cost includes all equipment
43
ACTIVITIES
Top Ten Things to do in Dubai
#1 Dubai Desert Safari – choose the Overnight Package for an evening
you will never forget.
#2 Dubai Big Bus Tour - choose city tour or beach tour with off/on
privileges for a day-long adventure to see the whole city of Dubai at once.
44
#3 Dubai Shopping - has its own month long Shopping Festival. Go to the
Emirates Mall or the Dubai Mall for a unique shopping experience.
#4 Parks in Dubai – Creekside Park with 2.5 km of walkways
45
#5 Dubai Beaches – many warm, beautiful beaches to relax on!
#6 Fishing – deep-sea fishing trips for sharks and sailfish
46
#7 Burj Al Arab - the only 7 star hotel in the world
#8 Dubai Museum - for a history lesson on old Dubai
47
#9 Palm Islands – Fabulous man-made islands with villas, restaurants,
hotel resorts, and tours. Book an island tour at the following website
http://en.keytodubai.com/dubai-tours/dubai-palm-island-tour/
#10 Wild Wadi Water Park
Wild Wadi Waterpark, based on a character from Arabian folklore, has over
30 rides for families and kids of all ages. Thrill seekers should check out the
Tantrum Alley Ride (imitates an eye-of-the tornado) and the Burj Surj, a
downhill water slide that splashes you into waterfalls and swirling pools. For
the less adventurous, there is Juha’s Journey, a lazy river ride suitable for all
family members. See appendix for more information.
48
Appendix for Background History
This page is an excerpt from the book cited below. This information may be
useful to explain the traditional culture of Dubai and the history supporting
their customs.
The Cultural Context – United Arab Emirates
By Bob Riel
While logistical information and protocol tips are necessary for navigating the day‐to‐day
challenges presented by life in a new country, a key to long‐term business success is one’s
ability to adapt to cultural differences. This following section focuses on important elements
of a country’s cultural profile which affect the way people communicate, make decisions,
negotiate, conduct business, and build relationships.
Religious Faith
Perhaps no trait is more characteristic of the United Arab Emirates than its religious faith. In
fact, throughout the Middle East, no understanding of national identity or culture is truly
possible without first grasping the spiritual heritage of Islam. Muslims do not perceive a
separation between their faith and the rest of their lives.
The Muslim religion is based on five ʺpillars of Islam. All Muslims are expected to accept and
recite a religious oath on a daily basis, say prayers five times a day, donate a portion of
their income to the poor, participate in a daily fast during the month of Ramadan, and make
at least one pilgrimage during their lifetime to the city of Mecca.
One of the ways in which Arab culture has been affected by Islam is in the perpetuation of a
hierarchical society. The fact that it teaches submission to a higher being has produced a
cultural impact that is hierarchical. The religion also professes that the temporal community
should be governed by a just leader who makes decisions through consultation.
Traditionally, this has resulted in governments that are led by individuals or small groups.
The Bedouins
Other than Islam, the values of the Bedouins have exerted the greatest influence on the
culture of the UAE. Before the modern era, many Arab lands were populated primarily by
Bedouins. Most Arabs today have settled in cities and small towns, but there are still many
Bedouins around. These nomadic tribes traditionally traveled through the desert, herding
camels and goats, hunting for food, and foraging for water.
One of the Bedouin values that have influenced Arabic culture is a style of leadership that is
both hierarchical and consultative. In a Bedouin tribe, authority was vested in a sheikh.
Although he was a single ruler, it was traditional for the sheikh to consult with others. This
tradition was passed on to the Islamic religion, which believes in the traditions of a just
ruler and consultative decision‐making. 2
Second, the importance placed on honor means that Arabs try to avoid being shamed in
public. A personʹs honor could be damaged by not living up to oneʹs responsibilities or by the
actions of oneʹs family.
Finally, the Bedouins passed on a tradition of hospitality and generosity. This stems from
the harshness of desert life, where everyone was required to provide food and shelter to
49
guests, regardless of oneʹs own financial situation. This generosity has passed down to the
present day, as Arabs are welcoming and generous hosts.
A Group‐Oriented Culture
The UAE has a group‐oriented culture, with much of the focus falling on family and religion.
When meeting a newcomer, an Arab will often try to determine a personʹs family
background, in much the same way as people from some other cultures will ask about oneʹs
job.
Families tend to be very cohesive, with extended families living with or near each other.
Young people usually live at home until they are married. It is still typical in the Arab culture
for marriages to be arranged.
The religion of Islam is also an important aspect of the society’s collective nature. The very
word Islam means ʺsubmission to God, and a Muslim is ʺone who submits.ʺ Many of the
central beliefs of Islam involve sacrificing oneʹs individual needs for the greater good. Many
of the beliefs and actions of the Arab people are integrally connected to their identity as
Muslims.
Gender Identity
There tend to be strictly defined gender roles in the UAE and other Arab countries. The
situation is not as extreme as it once was, particularly in urban areas, where a number of
females can be found in professional positions. However, traditional male‐female roles still
pervade much of Arab society.
For example, men are expected to get an education and a career, while many women are
raised with the sole goal of being married. After marriage, a womanʹs primary role is to bear
and raise children. Females have a great deal of latitude within the family, and mothers are
revered in the Arab culture. However, if a decision has to be made it is still considered t he
duty of the male, who is seen as the family’s prime authority figure.
View of Time
The Arab philosophical traditions cause them to see time as cyclical and flowing. This is in
contrast to the linear view of the West, where time is divided into segments along a straight
line with opportunities needing to be seized in the present. Arabs tend to have less urgency
about immediate achievement. They see life in longer spans of time and are generally more
interested in preserving the past than in changing the future.
The Arabs also have a polychronic culture, which means that it is natural for many things to
happen at once. People have a less regimented notion of time, they donʹt feel compelled to
always be on schedule, and they take interruptions in stride. Individuals may walk in and
out of a meeting, or your host may stop numerous times to take a phone call. In a group
meeting, many agenda items may be placed on the table without feeling a need to resolve
any or all of them at that time. This contrasts to a monochronic culture, where time is
compartmentalized and tasks are accomplished one at a time.
Fatalism
Arabs have a sense of fatalism about life, a belief that they are more at the mercy of their
environment, rather than in control of it. This leads to the assumption that success is not
50
always the result of good planning or hard work. In fact, they are more likely to believe it is
the result of fate.
This fatalistic view of life is often traced to the cultural influence of Islam. It is common for
Arab Muslims to believe that the events of their life are in the hands of God. A very common
phrase throughout the Arab world is ʺInshallah,ʺ which translates as ʺif God wills.ʺ It may be
seen as blasphemous to believe that one can influence the future.
Communication Styles
Arabs emphasize personal relationships. Thus, personal and social issues are of primary
importance in communication between individuals. An Arab will want to get to know
someone as a person before engaging in business discussions. This is not always limited to
simple pleasantries, but is a sincere effort to be friendly and interested.
The focus on interpersonal relations means there is often more of an emphasis on what
someone wants to hear rather than on directness and honesty. Because of the nature of
community life and the preponderance of interrelationships between families, there is
traditionally more of an effort made to not offend another person. Another characteristic of
Arabs is their tendency to be very polite. They will always treat other people, especially
guests, with courteousness.
Arabs value the ability to speak eloquently. They are very expressive and place great
importance on words. Observers have remarked that the manner in which a statement is
made is sometimes more important than the content of oneʹs words. Arabs use excessive
hand gestures and speak loudly. They often use emotion to drive home their point. A person
who is inexpressive may be seen as insincere.
51
Appendix for Holiday Dates in the UAE 2014
Here we take a look at the holiday dates for Dubai- including the fixed
holidays and ones that are dependent on moon sightings.
UAE Public Holidays 2014
1st January 2014- New Year's Day
12th January 2014- Prophet
Mohammed’s Birthday (PBUH)*
25th May 2014- Israa & Miaraj Night
(Night of Ascension)*
29th July 2014- Eid al-Fitr (End of
Ramadan)*
3rd October 2014- Arafat Day*
4th October 2014- Eid al-Adha (Feast of
Sacrifice)*
25th October 2014- Hijra New Year’s Day*
2 December 2015 - UAE National Day
52
Appendix for Transportation Tickets & Cards
Nol = “fare” or “cost of transport” in Arabic
Type of
ticket/travel
distance
Nol
card
All
zones
< 3km 1 zone 2
zones
3
zones
4
zones
5
zones
Standard
adult ticket
price
Red 2.00 2.50 4.50 6.50 6.50 6.50
Pre-paid
standard
adult fare
Silver 1.80 2.30 4.10 5.80 5.80 5.80
Students
(registered
with Blue
Nol card)
Blue 0.90 1.15 2.05 2.90 2.90 2.90
Senior
citizens
(registered)
Blue 0.90 1.15 2.05 2.90 2.90 2.90
Gold Class
ticket
4.00 5.00 9.00 13.00 13.00 13.00
Gold Class
pre-paid
Gold 3.60 4.60 8.20 11.60 11.60 11.60
One day
ticket –
valid in all
zones
Any 14.00
30 day pass
standard
Silver 270.00 100.00 100.00 180.00 270.00 270.00 270.00
30 day pass
students
Blue 170.00
30 day pass
senior
citizens
Blue 200.00
 Cards can be used on metro, buses and water bus
 Cards also validate Park and Ride car parks
 Fares are automatically deducted from card
53
Appendix Information to the Wild Wadi Water Park Family Center
This is an interesting tidbit from the water park rules that women should pay
attention to. Of course, non-traditional Muslim women do not need to abide
by the dress code of traditional Muslim women. They do however, have to
abide by the more conservative Arab public dress code of dressing modestly.
For the convenience of our female Muslim guests, we provide Muslim
swimwear for sale in our retail outlets. Please note that Burkini (Muslim
swimwear that includes a headscarf/hijab) is allowed on the rides.
54
Appendix Information about Liquor License Rules
General rules to follow for those who want to drink in Dubai
 Legal drinking age is 21 years of age
 Drinking is only allowed at certain licensed premises
 You need a Liquor License to drink in your own home
 Hotel guests may drink on the premises without a license
 Against the law to drink on the beach or streets
 Only hotels can serve alcohol during Ramadan
 Public intoxication is illegal
 Drunk driving is totally forbidden, with certain jail time
Applying for a Liquor License
Only non-Muslims may apply, you must have employment, and be 21 years of age. You must
be a resident of Dubai and not a household worker. Married women are not allowed to apply for
a license themselves. Their husband is the only family member that can submit an application.
After you receive your license, there is a monthly quota with a limit on the amount of alcohol you
can consume. These limits are set by the Dubai Police and are issued solely at their discretion.
Necessary Documents Required
 Application form that is signed by the employer (we will do that for you at your request)
 Passport valid for six months and resident permit
 A No Objection letter from your landlord
 Employment contract stating your salary
 Passport photograph
 A letter of No Objection from your employer directed to the Dubai Police HQ
 Appropriate fee
 Those working in the Free Zone must have a No Objection letter stamped
The above procedure usually takes about one week to complete. The license is good for one
year and then must be renewed.
Rules for Carrying your License
A person must always carry their Liquor License with them, as well as the receipt for the
purchase of the license. Your license is limited to the Emirate it was issued in and is not
transferable, so be careful when traveling within the UAE.
Renewing your License
This is basically the same process as applying the first time. You will need to show
 The old license
 Residency visa and passport
 Passport
 Tenancy and employment contract
55
Appendix for Food and Activities
Try the brunch at Sheikh Mohammed Centre of Cultural Understanding
Here you can experience the traditional Emirates cuisine and local customs
of Dubai. Cost is about $20.00 US. (Super cheap price). Served are
 gahwa coffee with cardamom pods
 balateet vermicelli with saffron
 chebab pancakes with fresh cream and date syrup
 lqiemat small donuts soaked in sweet syrup
Entertainment is provided by the Sheiks informing you about local customs
and answering questions you may have about Arab culture. Be sure to book
your reservations early as this activity fills up quickly. This activity is
recommended by www.seriouseats.com and their review of “16 Top Ethnic
Eats of Old Dubai.”
56
Works Cited
Advisor, Trip. http://www.tripadvisor.com/SmartDealsg-295454. December
2014. 02 December 2014.
http:// www.gooverseas.com/blog/teaching-in-uae-salary, Published. 2013.
2013.
http://dubai.angloinfo.com/information/lifestyle/food-and-drink/alcohol-
laws/. 2014. 15 November 2014.
http://www.seattletradealliance.com/events/uae/images/culture/communica
tion.pdf. n.d.
http://www.thekitchn.com/good-question-what-is-halal-me-60979. 2014.
article. 15 November 2014.
Nemir, Abir. College student Charlotte Gordon. 18 November 2014. in
person.
Swan, Melanie “http://www.thenational.ae/authors/Melanie-swan”,
(Taxonomy: Dubai], [Taxonomy: Environment] &Build Navigators),
August 3, 2014. 3 August 2014.
www.cyberlink.com/besite/uaehtm. best site UAE www.cyberlink.com. 15
November 2014. Document. 15 November 2014.
www.fastcompany.com. n.d.
www.google.com/search?q=pictures+of+uae+culture. n.d.
www.lawteacher.net/employment-law. n.d.
www.smartexporter.co.uk. n.d.
57
Agenda for Team Meeting
Date | time 11/19/2014 1:00 PM| Location Library Group Computer Area
Meeting called by Entire Group Project
Type of meeting Planning for Handbook
Facilitator Selam Shiferaw
Note taker Abir Nemr
Timekeeper Beth Gaim
Attendees: Charlotte Gordon, Selam Shiferaw,
Abir Nemr, and Beth Gaim
Please read: Assignment in Canvas: Rubric for
Assignment
Please bring: Research for your part of Relocation
Handbook Assignment
Agenda Items Total Meeting Time: 55 minutes
Topic Presenter Time allotted
 Discuss Content Requirements; Popular sports,
activities, food, and meal routines
Charlotte Gordon 15 minutes
 Overview of the country: geography, economy,
currency rate
Selam Shiferaw 5 minutes
 Employment laws, work hours, differences from US Selam Shiferaw 5 minutes
 Do’s and Don’ts for Business Etiquette Abir Nemr 5 minutes
 Greetings and culture expectations Abir Nemr 5 minutes
 Transportation guidelines Selam Shiferaw 5 minutes
 Work schedule expectations/ Family interactions
Cost of Living and Salaries/wages
Beth Gaim 5 minutes
Beth Gaim 10 minutes
Other Information
Observers: Sign language interpreter Resources: Group computing area in EDCC library
58
Project Tracking Sheet
Team Members: Abir Nemr, Beth Gami, Charlotte Gordon, Selam Shiferaw
Assignment Person
Responsible
Due Date Remarks/Status
Project Manger Selam 11/26/14 Responsible for Project
Tracking Sheet
Meeting
Minutes
Manager
Abir 11/12/14 Responsible to oversee and
approve minutes
Agenda Charlotte 11/30/14 Responsible for agenda
Assignment
specific
questions
Include primary resources
and site your secondary
resources using MLA format
Planning for
hand books
All members 11/12/14
Meeting in
class
All members 11/12/14 Discussed and chose the
city
Division of
project
All members 11/12/14
Bring rough
draft of
question to
library for
editing
All members 11/20/14 Edited and make proper
changes
Bring rough
draft and bring
questions
All members 11/19/14
Main editors Charlotte & Selam 11/24/14 Edited
59
Appendix All members 11/26/14
Bring final
draft
All members 12/2/14
Meeting at
library
Charlotte & Selam 11/26/14 Final edit
Email drafts All members 11/26/14 Email final draft to team
member
Final Draft,
final edit, work
cited
All members 12/3/14
Email project
to Instructor
12/3/14
Final group
presentation
All members 12/3/14
Class time
60
Minutes
Relocation Handbook - Dubai
11.12.2014 1:30 PM Edcc- Classroom
Meeting
called by
Team members: Abir, Beth, Charlotte and Selam
Type of
meeting
Assigning the mission of each team member
Facilitator
Note taker Abir Nemr
Timekeeper Selam Shiferaw
Attendees Charlotte Gordon, Beth Gaim, Selam Shiferaw, Abir Nemr
Checking samples of Relocation Handbooks
10:00 min All Members
Discussion Checking the sample handbooks and taking some ideas how we
should do ours.Conclusions Decisions made about Table of contents, Cover Page, Appendix, and
Page Border.Action Items Person
Responsible
Deadline
Cover Page Selam Nov. 19, 2014
Table of Contents Charlotte Dec. 1, 2014
Tasks
15:00 min All Members
Discussion We discussed each member’s tasks.
Conclusions Each member will do a research to collect information and pictures
for a specific subject.Action Items Person
Responsible
Deadline
Overview of the country (Currency,
geography, economy, language & current
events)
Selam Shiferaw Nov. 19, 2014
General Transportation Guidelines Selam Shiferaw Nov. 19, 2014
Employment law that differs from U.S.
employment law
Abir Nemr Nov. 19, 2014
Do’s & Don’ts for business etiquette;
greetings; high or low context culture
Abir Nemr Nov. 19, 2014
Work schedule(time & weekends), lunch
period, evening meetings (if it also involves
family)
Beth Gaim Nov. 19, 2014
Popular sports or activities Charlotte Gordon Nov. 19, 2014
Typical foods and meal routines Charlotte Gordon Nov. 19, 2014
Additional Tasks
10:00 min
Discussion Meeting Minutes, Meeting Agenda, and Project Task list.
Conclusions Assigning the above tasks for our team member
Action Items Person
Responsible
Deadline
Meeting Agenda Charlotte Gordon Nov. 19, 2014
Meeting Minutes Abir Nemr Nov. 19, 2014
Project Task List Selamawit
Shiferaw
Nov. 19, 2014

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Relocation Handbook - Dubai

  • 1. Dubai, United Arab Emirates Employee Orientation Handbook Charlotte Gordon 11/12/14
  • 2. 1 TABLE OF CONTENTS DUBAI, UNITED ARAB EMIRATES.........................................................................................................................4 Climate 6 Population 7 Language 8 Greetings 9 GENERAL .......................................................................................................................................................................................9 STANDARD GREETING .........................................................................................................................................................10 FORMAL GREETING ...............................................................................................................................................................10 BUSINESS GREETINGS.........................................................................................................................................................11 BUSINESS CARD EXCHANGE ...........................................................................................................................................12 Economy 13 BUSES ...........................................................................................................................................................................................16 TAXIS..............................................................................................................................................................................................17 METRO RAIL ...............................................................................................................................................................................18 PALM JUMEIRAH MONORAIL ............................................................................................................................................19 WATERWAYS .............................................................................................................................................................................20 Do's and Don'ts 21 DO’S................................................................................................................................................................................................21 DON’TS..........................................................................................................................................................................................21 HALAL RESTRICTIONS .........................................................................................................................................................23 ALCOHOLIC BEVERAGES ...................................................................................................................................................23 TABOOS........................................................................................................................................................................................24 CONVERSATIONAL ETIQUETTE.......................................................................................................................................25 Cultural Context 26 EMPHASIS ON PERSONAL RELATIONSHIPS ............................................................................................................26 INDIRECTNESS..........................................................................................................................................................................27 POLITENESS ..............................................................................................................................................................................27 DECIPHERING ARAB CONTEXT .......................................................................................................................................28 KEY POINTS................................................................................................................................................................................28
  • 3. 2 Employment Law in Dubai 29 Work Schedule Expectations 30 SALARIES ....................................................................................................................................................................................31 WORKPLACE INCENTIVES..................................................................................................................................................32 DUBAI WEEKENDS..................................................................................................................................................................32 Basic Living Costs inthe UAE 33 BASIC COST OF LIVING IN DUBAI...................................................................................................................................33 WORK WEEK HOURS.............................................................................................................................................................34 WORKING DURING RAMADAN..........................................................................................................................................34 WORK LIFESTYLE ...................................................................................................................................................................34 Food Culture 35 TRADITIONAL CUISINE .........................................................................................................................................................35 CELEBRATION CUISINE .......................................................................................................................................................36 CAMELICIOUS............................................................................................................................................................................37 MODERN CUISINE....................................................................................................................................................................38 Meal Routines 39 Popular Sports 40 EVERYTHING IS BIGGER AND BETTER IN DUBAI...................................................................................................40 Activities 43 TOP TEN THINGS TO DO IN DUBAI .................................................................................................................................43 Appendix Information 50 BACKGROUND HISTORY .............................................................................................................50 HOLIDAY DATES 2014..........................................................................................................................................................53 TRANSPORTATION TICKETS..........................................................................................................................................54 WILD WATI WATER PARK.................................................................................................................................................55 LIQUOR LICENSE RULES....................................................................................................................................................56 FOOD AND ACTIVITIES .....................................................................................................................................................57 WORKS CITED...........................................................................................................................................................................58
  • 4. 3 Relocation Team Handbook Welcome Edmonds Consulting Relocation Team! This is your informational handbook which has been prepared for you by our international team members. We are eagerly anticipating the opening of our new international office in the exciting city of Dubai, United Arab Emirates It is our intention that this information will make your move within the company easier and more comfortable. We are excited to be a global business and look forward to much success in the fabulous city of Dubai. Good luck to everyone as our company advances to a new opportunity. Congratulations to all! Edmonds Consulting Relocation Handbook Team  Abir Nemr, Local Dubai Expert  Beth Gaim, Executive Assistant  Charlotte Gordon, Handbook Task Manager  Selam Shiferaw, Project Coordinator
  • 5. 4 Dubai, United Arab Emirates Dubai, a city in the United Arab Emirates, located on the southeast coast of the Persian Gulf. It has the largest population in the UAE (over 2 million) after Abu Dhabi, the national capital. Today, Dubai has emerged as a cosmopolitan metropolis that has grown steadily to become a global city and a business and cultural hub of the Middle East and the Persian Gulf region. Although Dubai’s economy was historically built on the oil industry, the emirate’s model of business drives its economy with the main revenues now coming from tourism, aviation, real estate, and financial services. Dubai has recently attracted world attention through many innovative large construction projects and sports events. The city has become symbolic for its skyscrapers and high-rise buildings, such as the world’s tallest Burj Khalifa, in addition to ambitious development projects including man-made islands, hotels, and some of the largest shopping malls in the region and the world. Geographical coordinates: 25° 15' 8" North, 55° 16' 48" East
  • 6. 5 Dubai is located on the Persian Gulf, in the northeast of the United Arab Emirates. Dubai is the second largest emirate with an urban area of 3885 sq. km and the city is roughly 35 sq. km. However, it will expand to twice that size with the addition of the man-made islands; the Waterfront, the three Palms (the World, the Universe, Dubai Land), as well as the construction in the desert. One of the most fascinating geographical aspects of Dubai, is its Creek, which divides the city into two regions. Dubai Creek is made up of a natural 9.5 mile inlet in the Persian Gulf, around which the city’s trade developed. North of the Creek is called Deira; Bur Dubai refers to the south where it joins the tourist and residential developments of Jumeirah along the coast. Dubai also has the highest population, sharing its borders with Abu Dhabi in the south, Sharjah in the northeast and the Sultanate of Oman in the southeast. Due to the city’s unique geographical location it enjoys a strategic position which allows it to connect to all local Gulf States, as well as to East Africa and South Asia.
  • 7. 6 Climate The line of the Tropic of Cancer crosses through the UAE, causing the weather in Dubai to be warm and sunny. In the winter it has an average daytime temperature of 25°C (77F), nearer the coast 12-15°C (53-59F), in the desert or mountains 5°C (41F), with the nights being relatively cool. Near coastal areas humidity can average between 50% and 60%. In the summer, the weather in Dubai is very hot and humid, with temperatures reaching mid 40’s (over 100F). Even the sea temperature can reach 37°C (99F) with humidity averaging over 90%. Rainfall in Dubai is infrequent and does not last for a long period. It mostly rains during the winter period in the form of short gushes and an occasional thunderstorm. On average, rain falls only five days a year.
  • 8. 7 Population Dubai’s population stands at an estimation of 1.5 million, with three quarters of the population being male. The city of Dubai is made up of a multicultural society (with only 5% of local Emiratis); the rest are expatriates from all over the world. The expatriate population is comprised of mostly Indians, supplying the city with cheap labor as well as filling professional positions. Other nationalities are from various Arabic countries. There is also a significant amount of Iranians, especially after the Islamic revolution in 1979 where more wealthy and educated Iranians settled in Dubai. Furthermore, because of the high demand in workers (primarily in the tourism sector), many people from the Philippines, China, Indonesia and Malaysia have become residents in the city. Dubai’s population has been growing by around 7% a year and the city is set to have a population of 2.1 million by 2014.
  • 9. 8 Language Arabic is the official language for both written and verbal communication in Dubai. Government offices and affairs are conducted in Arabic, and rules and laws are published in Arabic. Arabic is mainly spoken by the natives of the UAE, called Emiratis. You can get by with just speaking English in Dubai, but if you are ready to learn Arabic you will probably be more welcomed by the Emiratis. English is the most widely spoken language in Dubai, especially for business, trade and tourism. Around 75% of the population in Dubai are expatriates, most of whom speak English and/or their native language. There are a lot of different nationals working in Dubai, so you are likely to find someone who speaks your language. If you can speak a South Asian language (e.g. Hindi, Urdu, Malayalam, Bengali, and Tamil), you will have the opportunity to practice in Dubai. Many expatriates are from South Asia and some of them only speak their native language.
  • 10. 9 Greetings General Emirati greetings are warm and lengthy. A lot of time is spent in small talk and polite questions about health, well-being, family, and friends. This process is not rushed, as social connections are important to them and time devoted to cultivating these relationships is always valuable. Due to their Islamic beliefs, greetings typically take place between members of the same sex, as men and women socialize infrequently. Informal Male friends or men family members shake hands, embrace with a kiss to each cheek, or might do both when meeting and departing. They might also kiss on the nose, in a gesture of respect. Greetings between men and women, however, are much more formal, unless between members of the same family. Friends use direct eye contact in greeting and conversing, and handshakes are often lingering; men commonly hold hands as a sign of friendship.
  • 11. 10 Physical touch between two men or two women is common, while touching members of the opposite sex is unacceptable. Personal space might be less than an arm’s length between people of the same sex, while greater distance is maintained between opposite sexes. Standard Greeting The standard greeting which is the same as in the region: “Assalaam aleikum” (Peace be with you). The response is, “Wa aleikum assalaam” (And peace to you). These greetings are followed by polite questions about each other’s health, family, and activities. When saying good-bye, the person departing says, “Ma’a salaama” (good- bye). The response is “Alla ysalmak” (God give you peace). Emiratis say “Tisbah al-kheir” which means good night. Female friends or women family members exchange two or three kisses when greeting. Formal Greeting The same greeting of “Assalaam aleikum” followed by polite questions, is used in both formal and informal settings. Emiratis show special respect to the elders, and they are always greeted first as a mark of esteem. They don’t gaze directly when speaking to elders as a sign of respect. Direct eye
  • 12. 11 contact is considered overly familiar. Men and women avoid direct eye contact for the same reason. Men show each other added respect in formal situations by placing their right hands over their heart after shaking hands. They may also hold each other’s right hand while placing the left on the other person’s right shoulder and kissing cheeks. When greeting an Emirati woman, a man should wait for her to initiate a handshake; many women would be uncomfortable shaking hands. If she wants to shake hands, a woman may extend a sleeve-covered hand or wrist to be shaken. Foreign women may extend their hands to a man if they wish, but the gesture may be declined out of devotion to Islam. Whether or not a handshake occurs, it is polite for men and women to greet each other verbally with the same questions as above. Business Greetings In Emirati business, social connections are more important than personal accomplishments. They prefer doing business with people they know.
  • 13. 12 Emirati business greetings are similar to social greetings in their warmth and openness. Handshakes, embraces, and kisses may be exchanged depending on the degree of familiarity. If an Emirati business person is already acquainted with someone in the room, that person is greeted first. Otherwise, the highest-ranking official is greeted first, with the rest being greeted in a counter-clockwise direction until every individual has been properly greeted. They use professional and academic titles for anyone with an advanced degree in medicine (M.D.) or philosophy (Ph.D.), they call them “Doctors”. They also use honorific titles such as Ustadh (Professor) Mohandas (Engineer) Sheik (Chief) Sheik being given before a person’s first name (much like the English knighthood title, Sir) and the other titles standing alone or before a surname. The title for government ministers and ambassadors is Excellency. Members of the Royal Family are addressed as Samu al-Emir (Your Highness). The Hashemite noble title of Sayyed (word akin to Mister) is used in correspondence. Business Card Exchange  Emiratis may exchange business cards upon first meetings.  Cards are given and received using the right hand.  Emiratis expect foreigners to have cards translated into Arabic on one side  This side facing the recipient during presentation.
  • 14. 13 Economy The economic changes that have transformed Dubai into the city it is today. Dubai is an important tourist destination and its port (JebeL Ali) operates at the center of the exporting trade in the Middle East. With the introduction of the Dubai International Financial Centre (DIFC) in 2004, it has allowed Dubai to develop as a global hub for service industries such as IT and finance. The government has set up industry-specific free zones throughout the city in order to attract foreign businesses and this has been Dubai’s greatest economic achievement. The economy has benefited from new technological advances of information and communication by the introduction of The Dubai Internet City and Media City. Dubai has tempted many established media companies, such as CNN, to base their Middle East operations in the city. Dubai is the second wealthiest emirate in the UAE, after Abu Dhabi which is the capital state. Most tourists believe Dubai’s revenues came primarily from oil but in fact it only used a moderate amount of oil reserves to generate the infrastructure for trade, manufacturing and tourism, in order to build up its economy.
  • 15. 14 About 95% of Dubai’s Gross Domestic Product is not oil-based. It is expected that by 2010, oil will account for less than one percent of Dubai’s GDP and tourism to produce 20% of the GDP. These figures explain why Dubai has had to become a more dynamic and diversified economy in order to survive the decay of fossil fuels. In the early 1990’s, there were only a handful of hotels available for tourists and Dubai never had high oil revenues like Abu Dhabi so something had to change. The Burj Al Project in 1994, (Burj Al Arab Hotel) gave hope to the economy, as a long term strategy and an ambition to become the world’s top tourist destination. Currency Exchange Rates 1 United Arab Emirates Dirham equals 0.27 US Dollars0
  • 16. 15 Transportation Transport in Dubai is controlled by the Roads and Transport Authority (RTA), an agency of the government of Dubai, formed by royal decree in 2005. The public transport network has in the past faced congestion and reliability issues which a large investment program has addressed, including over AED 70 billion of improvements planned for completion by 2020, when the population of the city is projected to exceed 3.5 million. In 2009, according to Dubai Municipality statistics, there were an estimated 1,021,880 cars in Dubai. In January 2010, the number of Dubai residents who use public transport stood at 6%. Driving is an economical way to travel in Dubai. If you're visiting from abroad and plan to rent a car, keep in mind that an international driver's license or a temporary Dubai license is required. Some car-rental companies are able to help arrange international or temporary Dubai licenses for visitors. Driving in the U.A.E. is on the right-hand side of the road, just as in America.
  • 17. 16 Buses Visitors wishing to take advantage of the city's buses should head to the Central Bus Station, where you will find timetables, maps and bus passes on offer. Non-Arabic speakers will be glad to know that all routes and bus numbers are posted in both Arabic and English. If you are not in a hurry it can be good to get round Dubai by public bus. The bus network has been extensively improved and a typical fare from one end of Dubai to the other is around 4.10 hrs. The front of the buses are reserved for women and families.
  • 18. 17 Taxis Another popular option for exploring the city is to take advantage of the large number of taxis that ply their trade on the city's streets. Both metered and non-metered taxis are available on virtually every street corner. Another method of transport not to be missed is the fleet of simple wooden water taxis that regularly cross the creek which divides the city. This short and inexpensive service provides an atmospheric way of crossing between the main city area and Deira on the opposite shore. Another transport choice for the physically fit is to hire a bicycle from your hotel; however, the desert environment and the generally poor standard of driving in the city make this a less popular and potentially foolhardy option.
  • 19. 18 Metro Rail A $3.89 billion Dubai Metro project is currently operational. It currently consists of two lines (Red line and Green line) which run through the major financial and residential areas of the city. The Metro system was partially opened on September 2009. UK-based international service company Serco Group is responsible for operating the metro. The metro comprises the Green Line which runs from the Etisalat Station to the Creek Station (though Creek Station is still not operational and stops at Dubai Healthcare City Station, just before Creek Station) and the Red Line, the major back bone line, which runs from Rashidiya Station to Jebel Ali Station, Jebel Ali. A Blue and a Purple Line have also been planned. The Dubai Metro (Green and Blue Lines) will have 70 km (43.5 mi) of track and 43 stations; 37 above ground and ten underground. The Dubai Metro is the first urban train network in the Arabian Peninsula. All the trains run without a driver and are based on automatic navigation.
  • 20. 19 Palm Jumeirah Monorail The Palm Jumeirah Monorail is a monorail line on the Palm Jumeirah. It connects the Palm Jumeirah to the mainland, with a planned further extension to the Red Line of the Dubai Metro. The line opened on April 30, 2009. Two tram systems are expected to be built in Dubai by 2011. The first is the Downtown Burj Khalifa Tram System and the second is the Al Sufouh Tram. The Downtown Burj Khalifa Tram System is a 4.6 km (2.9 mi) tram service that is planned to service the area around the Burj Khalifa. The second tram will run 14.5 km (9.0 mi) along Al Sufouh Road from Dubai Marina to the Burj Al Arab and the Mall of the Emirates. Dubai has announced it will complete a link of the UAE high-speed rail system which will eventually hook up with the whole GCC (Gulf Cooperation Council, also known as Cooperation Council for the Arab States of the Gulf) and then possibly Europe. The High Speed Rail will serve passengers and cargo.
  • 21. 20 Waterways There are two major commercial ports in Dubai: Port Rashid and Port Jebel Ali. Port Jebel Ali is the world's largest man-made harbor, the biggest port in the Middle East, and the 7th-busiest port in the world. One of the more traditional methods of getting across Bur Dubai to Deira is by abras, small boats that ferry passengers across the Dubai Creek, between abra stations in Bastakiya and Baniyas Road. The Marine Transport Agency has also implemented the Dubai Water Bus System. Water bus is a fully air conditioned boat service across selected destinations across the creek. One can also avail oneself of the tourist water bus facility in Dubai. Latest addition to the water transport system is the Water Taxi.
  • 22. 21 Do’s and Don’ts Do’s  Do shake your cup of coffee: It's the polite way to signal that you're done. Otherwise, you will be stuck in an endless cycle of refills.  Often shoes are removed before entering a building. Follow the lead of your host.  Do have business cards with you at meetings.  Do translate business cards to Arabic. Don’ts  Don’t cross your legs when sitting; showing the bottom of your shoe or foot is offensive.  Avoid giving gifts that include alcohol, perfumes containing alcohol, pork, pigskin products, underwear, knives, toy dogs or gifts that picture dogs, and images of nude women.
  • 23. 22  Don’t discuss the subject of women, not even inquire about the health of a wife or daughter. The topic of Israel should also be avoided.  Don’t feel obligated to speak during periods of silence. Their "Yes" usually means "Possibly".  Don’t visit in July or August when most decision-makers are vacationing, as the weather is hot and humid.  Don’t automatically shake hands with women; some traditional Muslim women may feel uncomfortable shaking hands. Because you are not sure who will and who won't shake hands (their dress, traditional or western can be a clue, but may not be 100% reliable indicator), it may be best to let her offer you her hand first.  Don’t dress down; a suit and a tie is the norm. Women in Dubai on business should dress modestly. Always remember Dubai’s roots are in Islamic Culture.  Don’t bring up business at your first meeting with a Sheik or high-level Emirati. Start with a general, non-specific chat. When it's time to talk business, your host will bring it up at your second meeting – maybe.  Avoid admiring an item excessively; your host may feel obliged to give it to you. When offered a gift, it is impolite to refuse.
  • 24. 23 Halal Restrictions Islamic law puts restrictions on what people of the Muslim faith may eat. “In Islam, halal is an Arabic term meaning ‘lawful or permissible’ and not only encompasses food and drink, but all matters of daily life.” Consumption of pork is strictly prohibited as is stated in the Holy Quran (religious text). Pigs are considered to be unclean and carry diseases. As far as food is concerned, halal mostly refers to slaughtering meat with the following restrictions:  Allah’s name must be said during slaughter of the animal  The animal must be slit at the throat with a sharp knife  The animal must not be unconscious  The animal must be hung upside down to allow all blood to drain  These steps must be performed by a person of the Muslim faith  The animal must not have been fed animal by-products.  Certification must be displayed at stores that sell halal food. Alcoholic Beverages  Drinking of alcoholic beverages by Arabs nationals is strictly prohibited in Dubai. It is actually illegal to even offer a drink to a Muslim. Each emirates has their own rules concerning alcohol, so when you travel to other cities, be careful about consuming alcohol.  Each adult of 21 years of age and older that wishes to drink, must apply for and receive a Liquor License. There are only two retailers in Dubai that are allowed to sell alcoholic beverages and licenses.  There are so many rules to follow for applying, carrying, and using a Liquor License. The details will be posted in a page in the Appendix.
  • 25. 24 Taboos  A man does not openly stare at a woman, nor does he hardly make eye contact with her, without risking great offense. Likewise, many Emiratis consider physical touch between a man and a woman socially unacceptable.  Asking about specific women in someone else's family is regarded as impertinent and a breach of modesty.  A guest of an Emirati never directs the conversation—rather, he or she follows the host's lead in initiating topics of discussion.  While debate is welcomed and appreciated in conversation, any topic or subject matter that initiates a quarrel is in poor taste. Thus volatile political subjects, such as Israel, are generally avoided.
  • 26. 25 Conversational Etiquette Emiratis' favorite topics of conversation are personal and social  Health  Family  Mutual friends and acquaintances  Activities When entering a conversation already in progress, Emiratis inform the newcomer of the subject and invite him or her to contribute. They appreciate argument, as long as it is courteous, intelligent, and well- informed. They highly regard well-reasoned arguments that promote feedback without incurring a quarrel. Arguments are not about winning the debate, but about probing each other’s minds in order to become better acquainted; to the enlightenment of both parties. Emiratis consider a conversation in which one learns nothing as a waste of time. When conversing with just one person about a controversial issue, agreeing outright may be seen as insincerity, and it may take some doing to convince an Emirati that the sentiment is genuine.
  • 27. 26 Cultural Context Communication in the UAE is high-context. This means that a great deal of contextual information is known about the people with whom one interacts and does business. The Arab culture emphasizes personal relationships and interdependence. As a result, there is often a shared understanding among members of a group. Emphasis on Personal Relationships Arabs emphasize personal relationships. Thus, personal and social matters are of primary importance in communication between individuals. An Arab will want to get to know someone as a person in order to build trust before engaging in business discussions. People in the UAE will make a sincere effort to be friendly and interested. This emphasis on relationships is also linked to the Arab concept of time, in that the present must be enjoyed and the future will take care of itself.
  • 28. 27 Indirectness The focus on interpersonal relations means there is often more of an emphasis on what someone wants to hear rather than on directness and honesty. This is the result of families living in the same communities for centuries. Because of the nature of community life and the complex interrelationships between families, it is important not to offend another person. This also applies to the communication style in business relationships; an unwillingness to say, "No." People in the UAE may hesitate to refuse a request directly because they want to be polite. Since they do not like to give negative answers, it is possible that Arabs will agree to a request that they don't intend to honor. Thus, you are forced to look for other, nonverbal cues, such as a reluctance to commit to an actual time for a meeting. You might also consider whether the affirmative answer is being said with enthusiasm or with caution. Because of this reluctance to say, "No," you should ask open-ended questions whenever possible. Open-ended questions don't force a person into a corner, as do "yes or no" questions, and are therefore more likely to produce a helpful answer. Politeness Another characteristic of Arabs is their tendency to be very polite. They will always treat another person, especially a guest, with courtesy. Conversely, they appreciate being treated in the same way. Hospitality is important in the UAE and throughout the Arab world.
  • 29. 28 Deciphering Arab Context Eloquence, expressiveness, and the power of words; Arabs value the ability to speak eloquently. They sometimes seem to have a love affair with language, as they are very expressive and place great importance on words. Observers have remarked that the manner in which a statement is made is sometimes more important than the content of one's words. Arabs use dramatic hand gestures and speak loudly. They often use emotion to drive home their point. A person who is verbally modest may be seen as insincere. As in Arab discourse, shouting often denotes the ultimate in sincerity. Arabs are also effusive in their praise, so it can never hurt a foreigner to be effusively complimentary in return (as long as you don't make remarks about Arab women). In addition, it is typical for an Arab to believe in the power of words to influence circumstances; Arabs often speak in euphemisms. Some people believe that speaking directly (about sickness or death, for example) may actually cause these negative events to happen. Perhaps this value for language derives from the beauty that Arabs find in the words of the Quran (or Koran). It is said that the writing style of the Quran is more poetic than anything else ever composed in Arabic. In fact, Arabs believe this is often given as proof of the book's divine origins, as the prophet Muhammad was illiterate when he received the revelations. Key Points People in the UAE have a high-context communication style which relies more on shared background knowledge and less on explicit verbal communication.  It's important to build relationships/earn trust before discussing business.  Avoid giving offense, Arabs may agree to do something they have no intention of doing.  Asking open-ended questions to receive an accurate answer
  • 30. 29  Arabs value eloquence, and how something is said can be more important than the actual content.  Emotional expressiveness is an indication of sincerity, and a person with a verbally modest style may be perceived as insincere.  Effusive compliments are well received. Employment Law in Dubai Article 2 of the UAE labor law states that all employment records and documents should be written in Arabic. The Arabic language must be used in internal and external communications in any institution. The Arabic text will win over the foreign language texts in case of contract uncertainty. Overtime is covered in Article 68 of the UAE Labor Law that states: “Where the circumstances of the work require a worker to work overtime between 9 p.m. and 4 a.m. he shall be entitled in respect of such overtime to the remuneration stipulated for his normal hours of work, plus a supplement of at least 50 percent of the remuneration.” Sick leave is covered in Article 83 of the UAE Labor Law that states: “First, the worker shall not be entitled to any paid sick leave during the probation period. Second, if the worker completed more than three months after the probation period in the continuous service of the employer and falls ill, he shall be entitled to sick leave not exceeding 90 days whether continuous or otherwise, in respect of every year of service.”
  • 31. 30 Probation: Article 37 of the UAE Labor Law states that: “A worker may be engaged on probation for a period not exceeding six months, during which his services may be terminated by the employer without notice or severance pay.” The UAE Labor Law doesn’t include any minimum wage, but the employee who earn less than 4000 AED a month, will not be able to provide a resident visa for his wife. The UAE labor law stated that female employees have the right to take 45 days as maternity leave. They should get paid the full salary during her maternity leave, if she worked in the company for a minimum of one year. If less than one year, then they will be paid half of the salary during the maternity leave. Employment discrimination is an accepted problem in the UAE. The most common types of discrimination allowed in the UAE are racially and nationality directed. This discrimination can affect the employee’s salary directly. Unless you’re a bank or an oil company, you are not required to pay income or consumption tax in the United Arab Emirates. Foreign banks pay a 20% tax on their profits and foreign oil companies pay taxes and royalties on their proceeds. Imports generally incur a 5% customs duty, with the exception of some luxury goods such as tobacco, which is levied at 50-70%. Work Schedule Expectations Dubai is a dream for millions of people because this country offers handsome salaries, attractive incentives, lucrative working conditions and luxurious lifestyle. This country has many resources that basically give everything you want in life. Due to the excellent economic system, it is the reason why certain jobs in Dubai are the most pursued ones in the entire Middle East. Dubai is also considered to be one of the most urbanized cities in the region. The jobs are in Dubai are flourishing therefore it attracts countless migrants and professionals moving to the city for work purposes. Dubai is unique in
  • 32. 31 the sense that it has a large work population coming from many different nationalities. The people need to know the ins and outs of Dubai in order to be successful. They also need to get a stable contract and be knowledgeable about the particular lifestyle that’s found in Dubai. A few of the things people need to be aware of are knowing what Dubai offers in: the usual salary level, the type of professional environment and other things. Salaries The salaries in Dubai are very high compared to many parts for the world, even greater than those in the Western Europe. You should know that salaries in Dubai are tax-free. Therefore, you are able to keep the entire salary without paying anything to the government. Included in the salary are additional benefits such as  Accommodation of needs  Transportation  Medical benefits  Other particular incentives
  • 33. 32 Workplace Incentives Some incentives are allowing the children of employees to receive an education out of the country, and the money to pay the children’s airfare for trips home and vacation visits. The work day starts early in Dubai, typically 9 working hours beginning usually from 8:30 a.m. to 5:30 p.m. During the month of Ramadan, the working hours are reduced to only 6 hours; however, this may not apply to the foreign professionals. Dubai Weekends The first day off is on Friday and the second one is either on a Thursday or Saturday. However, schools will be closed on Thursday and Friday, even though many international companies prefer to hold their weekends on Friday and Saturday. This causes a confusing difference of schedule between education and workforce in Dubai.
  • 34. 33 Basic Living Costs in the UAE Living costs are one of many important factors in choosing where you want to move and work out of the country. Would the potential salary you could earn by moving out of the country be worth the expense? These are all factors to consider when deciding your future move. Basic Cost of Living in Dubai  Meal for one at a cheap restaurant: 20-40 AED ($5-11 USD)  Meal for one at a mid-range restaurant: 50-90 AED ($13-24 USD).  One-bedroom apartment in the city center: 3,800-7,000 AED ($1,000 - $1,900 USD)  One-bedroom apartment outside the city: 2,200-4,500 AED ($600 - $1,200 USD)  One month of internet: 220-300 AED ($60 - 80 USD)  One month of basic utilities: 300-600 AED ($80 - $160 USD)
  • 35. 34 Work Week Hours Dubai has usual working week hours that are between 40 to 48 hours, depending on each company’s policy. Most office hours are held from 8:30 a.m. or 9:00 a.m. to 5:30 p.m. or 6:00 p.m. Some particular companies split the working day into two. Those companies that split their working hours in half usually schedule their working hours from 8:00 a.m. to 1:00 p.m., then again from 4:00 p.m. to 7:00 p.m. Working hours during the summer and winter season remain the same. Working during Ramadan During the month of Ramadan, the working day is reduced to only six hours and legally should be applied to all of the staff. However, only Muslims usually take advantage of the reduction of the hours. Dubai devotes most of their working hours during the daylight hours, then after that, they devote to a different lifestyle during the nighttime hours. Dubai needs to respect that there are many different cultures working in their country, but the real rest day in Dubai is on Friday since it’s the Muslim Rest Day. In the past, many companies have the weekend of Thursdays to Fridays. Work Lifestyle Dubai’s unique work lifestyle is one of the reasons that attracts many foreign professionals. It offers stable working hours that usually are 9 to 10 hours and 5 days a week. It offers an expected lunch break. If the foreign professionals do not like that particular work schedule, they can choose a company that offers the schedule that allows to split the working day in half. Even through Dubai is a country that primarily works during the daytime hours, there are some particular evening meetings. The evening meetings are usually held twice a month such as on a 2nd Wednesday evening. Sometimes a 4th Wednesday morning meeting is required in Dubai. The meeting is announced 10 days in advance so the employees can prepare for it. Usually only one person usually signs up for that particular shift.
  • 36. 35 Food Culture Traditional Cuisine Traditional Arabic food served in Dubai takes its influence from other countries, such as Morocco, Lebanon, Pakistan, and India. Because of the nomadic lifestyle of the past, many spices and teas were introduced and became infused into Arab cooking. Curries, hot peppers, ginger, cumin, coriander, and cinnamon are commonly used flavors. Dates, long a staple in the Bedouin traditional diet, have actual religious significance with the special nutrition they provide after Ramadan. They are considered an important “source of survival.” The harsh Arab desert growing conditions have limited the local food available to meat, dairy, and grains. Lamb, goat, mutton, chicken, camel, and seafood (Hamour) is plentiful. Most meat dishes are stewed, spiced, and served over a bed of rice. Shawarma is perhaps the most popular dish; filled with lamb or chicken; then stuffed with tomatoes, pickles, garlic sauce, and fries; wrapped in an Arabic roti (bread cooked in a clay oven). This is a popular street food served all over Dubai. Harees is another traditional dish that is made from cracked wheat soaked overnight in water, chicken, and butter. Cooked for many hours, the result is a porridge that is rich and filling. This dish is often served during the month of Ramadan or for weddings that last for several days.
  • 37. 36 Celebration Cuisine Roasted Stuffed Camel is another Arab ethnic food that is mostly served for weddings and celebrations. A male camel can provide up to 400 pounds of meat, and this is listed in the Guinness Book of Records as the world’s largest meal. The one shown in the picture is stuffed with a sheep, chicken, fish, rice, and boiled eggs. This would be comparable (on a much smaller scale) to the Turducken (turkey stuffed with a duck and a chicken) served for American holidays. Everyone visiting or living in Dubai is encouraged to try this at least once in their lifetime.
  • 38. 37 Camelicious Camelicious, a company in the UAE, is promoting gourmet camel milk products. Traditionally camel milk has been a popular staple food for nomadic tribes. Considered to be a complete food, which is low in fat and high in nutrition, and can provide nourishment up to a month. This new look at an old tradition of drinking camel milk, is a good choice for people looking for an alternative to cow’s milk. You will find this product in local stores, as well as being exported to other countries. Items include flavored camel milk, cheeses, and dried whey varieties. These products are high in demand with manufacturing barely able to keep up.
  • 39. 38 Modern Cuisine United Arab Emirates is one of the fastest growing countries in all of the world; consequently, Dubai’s modern cuisine reflects that cosmopolitan variety. With the surge in tourism and new business opportunities, you will find food from most any country here including  American  Asian  Lebanese  German  Italian  Malaysian  Mexican  Thai  Great Britain Whatever your taste, you should be able to find it in Dubai. Possibly you will discover other cuisine that you would never find in America. Familiar American dining options include  McDonalds  Starbucks  Cheesecake Factory  P.F. Chang’s  Tony Roma’s  Dunkin Donuts  Applebee’s  Cinnabon A popular appetizer that is well known to most people is hummus. A mixture of chick peas, garlic, olive oil, tahini paste, and lemon; served with pita bread. Modern day Dubai has changed with the times; now agriculture and organic farming is abundant with the help of irrigation systems and modern technology.
  • 40. 39 Meal Routines Meal routines in Dubai differ as much as the nationalities of its inhabitants. Each family would still follow the same mealtimes as they did at home. Most Arab family lives are regulated by the work schedule of the husband (male head-of-household). For most Emirati nationals the husband goes off to work and the wife stays home and takes care of the family. She prepares all the meals, raises the children, cleans the house, and is usually subservient to her husband. This is not the case for everyone living in Dubai, but it is the customary routine. (Of course, some women are employed outside of the home and there are daycares to help with the children.) Emiratis typically eat all their meals together. In more traditional families, women and young children eat in another room, separate from men and older sons. Our international team would be expected to live their lives as they did in America. If you are accustomed to eating all your meals out, that custom in Dubai is just as convenient as in America. If you enjoy cooking at home or consider yourself a “foodie,” shopping is abundant and among the best in the world. Shopping districts offer local delicacies and the traditional style of Arabic bargaining. The “world is your oyster” here so take advantage of it.
  • 41. 40 Popular Sports Everything is Bigger and Better in Dubai Dubai’s most popular spectator event is horse racing. The Dubai World Cup is known as the richest race track in the world and hosts an extravagant seven-event race. The “Sport of Kings” is a traditional Arab sport based on the love of Arabian horses that are bred in the UAE. Horse riding and breeding is a prestige symbol in the lives of Arab sheiks. Camel racing is also a popular sport, with its own federation and race tracks. Golfing is spectacular, hosting the professional Dubai Desert Classic yearly. There are so many golf courses around that your possibilities are endless for picking up a golf game most anywhere. Tiger Woods has plans to build his own personally designed golf course and clubhouse community in Dubai. Edmonds Consulting has a great golf team and we look forward to some fantastic tournaments.
  • 42. 41 Anything you can think of to do on or in the water is available. From fishing, snorkeling, and scuba diving to water skiing, parasailing, and wind surfing. The hot climate and beautiful beaches make a day in the water a relaxing adventure. Try the local company advertised above. Click on the picture to connect to the special offers for Edmonds Consulting. Cricket, rugby, soccer, and football are popular team sports. Attend an exciting game at the Dubai International Cricket Stadium.
  • 43. 42 Ski Dubai is an indoor ski slope that is inside the Mall of Emirates and operates all year long. Who knew you could ski in the desert.  Five ski runs  Beginner to Experienced  Snowboarding  Snow Park for playing  Penguin pool  In and out privileges  Free Style Zone  Reasonably Priced ($40.00)  Cost includes all equipment
  • 44. 43 ACTIVITIES Top Ten Things to do in Dubai #1 Dubai Desert Safari – choose the Overnight Package for an evening you will never forget. #2 Dubai Big Bus Tour - choose city tour or beach tour with off/on privileges for a day-long adventure to see the whole city of Dubai at once.
  • 45. 44 #3 Dubai Shopping - has its own month long Shopping Festival. Go to the Emirates Mall or the Dubai Mall for a unique shopping experience. #4 Parks in Dubai – Creekside Park with 2.5 km of walkways
  • 46. 45 #5 Dubai Beaches – many warm, beautiful beaches to relax on! #6 Fishing – deep-sea fishing trips for sharks and sailfish
  • 47. 46 #7 Burj Al Arab - the only 7 star hotel in the world #8 Dubai Museum - for a history lesson on old Dubai
  • 48. 47 #9 Palm Islands – Fabulous man-made islands with villas, restaurants, hotel resorts, and tours. Book an island tour at the following website http://en.keytodubai.com/dubai-tours/dubai-palm-island-tour/ #10 Wild Wadi Water Park Wild Wadi Waterpark, based on a character from Arabian folklore, has over 30 rides for families and kids of all ages. Thrill seekers should check out the Tantrum Alley Ride (imitates an eye-of-the tornado) and the Burj Surj, a downhill water slide that splashes you into waterfalls and swirling pools. For the less adventurous, there is Juha’s Journey, a lazy river ride suitable for all family members. See appendix for more information.
  • 49. 48 Appendix for Background History This page is an excerpt from the book cited below. This information may be useful to explain the traditional culture of Dubai and the history supporting their customs. The Cultural Context – United Arab Emirates By Bob Riel While logistical information and protocol tips are necessary for navigating the day‐to‐day challenges presented by life in a new country, a key to long‐term business success is one’s ability to adapt to cultural differences. This following section focuses on important elements of a country’s cultural profile which affect the way people communicate, make decisions, negotiate, conduct business, and build relationships. Religious Faith Perhaps no trait is more characteristic of the United Arab Emirates than its religious faith. In fact, throughout the Middle East, no understanding of national identity or culture is truly possible without first grasping the spiritual heritage of Islam. Muslims do not perceive a separation between their faith and the rest of their lives. The Muslim religion is based on five ʺpillars of Islam. All Muslims are expected to accept and recite a religious oath on a daily basis, say prayers five times a day, donate a portion of their income to the poor, participate in a daily fast during the month of Ramadan, and make at least one pilgrimage during their lifetime to the city of Mecca. One of the ways in which Arab culture has been affected by Islam is in the perpetuation of a hierarchical society. The fact that it teaches submission to a higher being has produced a cultural impact that is hierarchical. The religion also professes that the temporal community should be governed by a just leader who makes decisions through consultation. Traditionally, this has resulted in governments that are led by individuals or small groups. The Bedouins Other than Islam, the values of the Bedouins have exerted the greatest influence on the culture of the UAE. Before the modern era, many Arab lands were populated primarily by Bedouins. Most Arabs today have settled in cities and small towns, but there are still many Bedouins around. These nomadic tribes traditionally traveled through the desert, herding camels and goats, hunting for food, and foraging for water. One of the Bedouin values that have influenced Arabic culture is a style of leadership that is both hierarchical and consultative. In a Bedouin tribe, authority was vested in a sheikh. Although he was a single ruler, it was traditional for the sheikh to consult with others. This tradition was passed on to the Islamic religion, which believes in the traditions of a just ruler and consultative decision‐making. 2 Second, the importance placed on honor means that Arabs try to avoid being shamed in public. A personʹs honor could be damaged by not living up to oneʹs responsibilities or by the actions of oneʹs family. Finally, the Bedouins passed on a tradition of hospitality and generosity. This stems from the harshness of desert life, where everyone was required to provide food and shelter to
  • 50. 49 guests, regardless of oneʹs own financial situation. This generosity has passed down to the present day, as Arabs are welcoming and generous hosts. A Group‐Oriented Culture The UAE has a group‐oriented culture, with much of the focus falling on family and religion. When meeting a newcomer, an Arab will often try to determine a personʹs family background, in much the same way as people from some other cultures will ask about oneʹs job. Families tend to be very cohesive, with extended families living with or near each other. Young people usually live at home until they are married. It is still typical in the Arab culture for marriages to be arranged. The religion of Islam is also an important aspect of the society’s collective nature. The very word Islam means ʺsubmission to God, and a Muslim is ʺone who submits.ʺ Many of the central beliefs of Islam involve sacrificing oneʹs individual needs for the greater good. Many of the beliefs and actions of the Arab people are integrally connected to their identity as Muslims. Gender Identity There tend to be strictly defined gender roles in the UAE and other Arab countries. The situation is not as extreme as it once was, particularly in urban areas, where a number of females can be found in professional positions. However, traditional male‐female roles still pervade much of Arab society. For example, men are expected to get an education and a career, while many women are raised with the sole goal of being married. After marriage, a womanʹs primary role is to bear and raise children. Females have a great deal of latitude within the family, and mothers are revered in the Arab culture. However, if a decision has to be made it is still considered t he duty of the male, who is seen as the family’s prime authority figure. View of Time The Arab philosophical traditions cause them to see time as cyclical and flowing. This is in contrast to the linear view of the West, where time is divided into segments along a straight line with opportunities needing to be seized in the present. Arabs tend to have less urgency about immediate achievement. They see life in longer spans of time and are generally more interested in preserving the past than in changing the future. The Arabs also have a polychronic culture, which means that it is natural for many things to happen at once. People have a less regimented notion of time, they donʹt feel compelled to always be on schedule, and they take interruptions in stride. Individuals may walk in and out of a meeting, or your host may stop numerous times to take a phone call. In a group meeting, many agenda items may be placed on the table without feeling a need to resolve any or all of them at that time. This contrasts to a monochronic culture, where time is compartmentalized and tasks are accomplished one at a time. Fatalism Arabs have a sense of fatalism about life, a belief that they are more at the mercy of their environment, rather than in control of it. This leads to the assumption that success is not
  • 51. 50 always the result of good planning or hard work. In fact, they are more likely to believe it is the result of fate. This fatalistic view of life is often traced to the cultural influence of Islam. It is common for Arab Muslims to believe that the events of their life are in the hands of God. A very common phrase throughout the Arab world is ʺInshallah,ʺ which translates as ʺif God wills.ʺ It may be seen as blasphemous to believe that one can influence the future. Communication Styles Arabs emphasize personal relationships. Thus, personal and social issues are of primary importance in communication between individuals. An Arab will want to get to know someone as a person before engaging in business discussions. This is not always limited to simple pleasantries, but is a sincere effort to be friendly and interested. The focus on interpersonal relations means there is often more of an emphasis on what someone wants to hear rather than on directness and honesty. Because of the nature of community life and the preponderance of interrelationships between families, there is traditionally more of an effort made to not offend another person. Another characteristic of Arabs is their tendency to be very polite. They will always treat other people, especially guests, with courteousness. Arabs value the ability to speak eloquently. They are very expressive and place great importance on words. Observers have remarked that the manner in which a statement is made is sometimes more important than the content of oneʹs words. Arabs use excessive hand gestures and speak loudly. They often use emotion to drive home their point. A person who is inexpressive may be seen as insincere.
  • 52. 51 Appendix for Holiday Dates in the UAE 2014 Here we take a look at the holiday dates for Dubai- including the fixed holidays and ones that are dependent on moon sightings. UAE Public Holidays 2014 1st January 2014- New Year's Day 12th January 2014- Prophet Mohammed’s Birthday (PBUH)* 25th May 2014- Israa & Miaraj Night (Night of Ascension)* 29th July 2014- Eid al-Fitr (End of Ramadan)* 3rd October 2014- Arafat Day* 4th October 2014- Eid al-Adha (Feast of Sacrifice)* 25th October 2014- Hijra New Year’s Day* 2 December 2015 - UAE National Day
  • 53. 52 Appendix for Transportation Tickets & Cards Nol = “fare” or “cost of transport” in Arabic Type of ticket/travel distance Nol card All zones < 3km 1 zone 2 zones 3 zones 4 zones 5 zones Standard adult ticket price Red 2.00 2.50 4.50 6.50 6.50 6.50 Pre-paid standard adult fare Silver 1.80 2.30 4.10 5.80 5.80 5.80 Students (registered with Blue Nol card) Blue 0.90 1.15 2.05 2.90 2.90 2.90 Senior citizens (registered) Blue 0.90 1.15 2.05 2.90 2.90 2.90 Gold Class ticket 4.00 5.00 9.00 13.00 13.00 13.00 Gold Class pre-paid Gold 3.60 4.60 8.20 11.60 11.60 11.60 One day ticket – valid in all zones Any 14.00 30 day pass standard Silver 270.00 100.00 100.00 180.00 270.00 270.00 270.00 30 day pass students Blue 170.00 30 day pass senior citizens Blue 200.00  Cards can be used on metro, buses and water bus  Cards also validate Park and Ride car parks  Fares are automatically deducted from card
  • 54. 53 Appendix Information to the Wild Wadi Water Park Family Center This is an interesting tidbit from the water park rules that women should pay attention to. Of course, non-traditional Muslim women do not need to abide by the dress code of traditional Muslim women. They do however, have to abide by the more conservative Arab public dress code of dressing modestly. For the convenience of our female Muslim guests, we provide Muslim swimwear for sale in our retail outlets. Please note that Burkini (Muslim swimwear that includes a headscarf/hijab) is allowed on the rides.
  • 55. 54 Appendix Information about Liquor License Rules General rules to follow for those who want to drink in Dubai  Legal drinking age is 21 years of age  Drinking is only allowed at certain licensed premises  You need a Liquor License to drink in your own home  Hotel guests may drink on the premises without a license  Against the law to drink on the beach or streets  Only hotels can serve alcohol during Ramadan  Public intoxication is illegal  Drunk driving is totally forbidden, with certain jail time Applying for a Liquor License Only non-Muslims may apply, you must have employment, and be 21 years of age. You must be a resident of Dubai and not a household worker. Married women are not allowed to apply for a license themselves. Their husband is the only family member that can submit an application. After you receive your license, there is a monthly quota with a limit on the amount of alcohol you can consume. These limits are set by the Dubai Police and are issued solely at their discretion. Necessary Documents Required  Application form that is signed by the employer (we will do that for you at your request)  Passport valid for six months and resident permit  A No Objection letter from your landlord  Employment contract stating your salary  Passport photograph  A letter of No Objection from your employer directed to the Dubai Police HQ  Appropriate fee  Those working in the Free Zone must have a No Objection letter stamped The above procedure usually takes about one week to complete. The license is good for one year and then must be renewed. Rules for Carrying your License A person must always carry their Liquor License with them, as well as the receipt for the purchase of the license. Your license is limited to the Emirate it was issued in and is not transferable, so be careful when traveling within the UAE. Renewing your License This is basically the same process as applying the first time. You will need to show  The old license  Residency visa and passport  Passport  Tenancy and employment contract
  • 56. 55 Appendix for Food and Activities Try the brunch at Sheikh Mohammed Centre of Cultural Understanding Here you can experience the traditional Emirates cuisine and local customs of Dubai. Cost is about $20.00 US. (Super cheap price). Served are  gahwa coffee with cardamom pods  balateet vermicelli with saffron  chebab pancakes with fresh cream and date syrup  lqiemat small donuts soaked in sweet syrup Entertainment is provided by the Sheiks informing you about local customs and answering questions you may have about Arab culture. Be sure to book your reservations early as this activity fills up quickly. This activity is recommended by www.seriouseats.com and their review of “16 Top Ethnic Eats of Old Dubai.”
  • 57. 56 Works Cited Advisor, Trip. http://www.tripadvisor.com/SmartDealsg-295454. December 2014. 02 December 2014. http:// www.gooverseas.com/blog/teaching-in-uae-salary, Published. 2013. 2013. http://dubai.angloinfo.com/information/lifestyle/food-and-drink/alcohol- laws/. 2014. 15 November 2014. http://www.seattletradealliance.com/events/uae/images/culture/communica tion.pdf. n.d. http://www.thekitchn.com/good-question-what-is-halal-me-60979. 2014. article. 15 November 2014. Nemir, Abir. College student Charlotte Gordon. 18 November 2014. in person. Swan, Melanie “http://www.thenational.ae/authors/Melanie-swan”, (Taxonomy: Dubai], [Taxonomy: Environment] &Build Navigators), August 3, 2014. 3 August 2014. www.cyberlink.com/besite/uaehtm. best site UAE www.cyberlink.com. 15 November 2014. Document. 15 November 2014. www.fastcompany.com. n.d. www.google.com/search?q=pictures+of+uae+culture. n.d. www.lawteacher.net/employment-law. n.d. www.smartexporter.co.uk. n.d.
  • 58. 57 Agenda for Team Meeting Date | time 11/19/2014 1:00 PM| Location Library Group Computer Area Meeting called by Entire Group Project Type of meeting Planning for Handbook Facilitator Selam Shiferaw Note taker Abir Nemr Timekeeper Beth Gaim Attendees: Charlotte Gordon, Selam Shiferaw, Abir Nemr, and Beth Gaim Please read: Assignment in Canvas: Rubric for Assignment Please bring: Research for your part of Relocation Handbook Assignment Agenda Items Total Meeting Time: 55 minutes Topic Presenter Time allotted  Discuss Content Requirements; Popular sports, activities, food, and meal routines Charlotte Gordon 15 minutes  Overview of the country: geography, economy, currency rate Selam Shiferaw 5 minutes  Employment laws, work hours, differences from US Selam Shiferaw 5 minutes  Do’s and Don’ts for Business Etiquette Abir Nemr 5 minutes  Greetings and culture expectations Abir Nemr 5 minutes  Transportation guidelines Selam Shiferaw 5 minutes  Work schedule expectations/ Family interactions Cost of Living and Salaries/wages Beth Gaim 5 minutes Beth Gaim 10 minutes Other Information Observers: Sign language interpreter Resources: Group computing area in EDCC library
  • 59. 58 Project Tracking Sheet Team Members: Abir Nemr, Beth Gami, Charlotte Gordon, Selam Shiferaw Assignment Person Responsible Due Date Remarks/Status Project Manger Selam 11/26/14 Responsible for Project Tracking Sheet Meeting Minutes Manager Abir 11/12/14 Responsible to oversee and approve minutes Agenda Charlotte 11/30/14 Responsible for agenda Assignment specific questions Include primary resources and site your secondary resources using MLA format Planning for hand books All members 11/12/14 Meeting in class All members 11/12/14 Discussed and chose the city Division of project All members 11/12/14 Bring rough draft of question to library for editing All members 11/20/14 Edited and make proper changes Bring rough draft and bring questions All members 11/19/14 Main editors Charlotte & Selam 11/24/14 Edited
  • 60. 59 Appendix All members 11/26/14 Bring final draft All members 12/2/14 Meeting at library Charlotte & Selam 11/26/14 Final edit Email drafts All members 11/26/14 Email final draft to team member Final Draft, final edit, work cited All members 12/3/14 Email project to Instructor 12/3/14 Final group presentation All members 12/3/14 Class time
  • 61. 60 Minutes Relocation Handbook - Dubai 11.12.2014 1:30 PM Edcc- Classroom Meeting called by Team members: Abir, Beth, Charlotte and Selam Type of meeting Assigning the mission of each team member Facilitator Note taker Abir Nemr Timekeeper Selam Shiferaw Attendees Charlotte Gordon, Beth Gaim, Selam Shiferaw, Abir Nemr Checking samples of Relocation Handbooks 10:00 min All Members Discussion Checking the sample handbooks and taking some ideas how we should do ours.Conclusions Decisions made about Table of contents, Cover Page, Appendix, and Page Border.Action Items Person Responsible Deadline Cover Page Selam Nov. 19, 2014 Table of Contents Charlotte Dec. 1, 2014 Tasks 15:00 min All Members Discussion We discussed each member’s tasks. Conclusions Each member will do a research to collect information and pictures for a specific subject.Action Items Person Responsible Deadline Overview of the country (Currency, geography, economy, language & current events) Selam Shiferaw Nov. 19, 2014 General Transportation Guidelines Selam Shiferaw Nov. 19, 2014 Employment law that differs from U.S. employment law Abir Nemr Nov. 19, 2014 Do’s & Don’ts for business etiquette; greetings; high or low context culture Abir Nemr Nov. 19, 2014 Work schedule(time & weekends), lunch period, evening meetings (if it also involves family) Beth Gaim Nov. 19, 2014 Popular sports or activities Charlotte Gordon Nov. 19, 2014 Typical foods and meal routines Charlotte Gordon Nov. 19, 2014 Additional Tasks 10:00 min Discussion Meeting Minutes, Meeting Agenda, and Project Task list. Conclusions Assigning the above tasks for our team member Action Items Person Responsible Deadline Meeting Agenda Charlotte Gordon Nov. 19, 2014 Meeting Minutes Abir Nemr Nov. 19, 2014 Project Task List Selamawit Shiferaw Nov. 19, 2014