2. 2
Chapter 2:
Business Objectives
and Basic Models of the Firm
Objectives:
After studying the chapter, you should
understand:
1. the assumptions of the neo-classical (or profit-
maximising) model of the firm and the limitations
of the model
2. the differences between the profit-maximising
model and the managerial models of the firm
3. the differences between the profit-maximising
model and the behavioural model of the firm
3. 3
The Assumptions of the Neo-
classical Model of the Firm
1. The firm is a profit-maximiser - it
optimises
2. The firm can be treated in a holistic
way
3. There is perfect certainty
4. 4
Assumption 1:
The firm is a profit-maximiser: it is assumed
to make as much profit as possible.
This means that the model is an ‘optimising’
model: the firm attempts to achieve the best
possible performance, rather than simply
seeking “feasible” performance which meets
some set of minimum criteria.
5. 5
The profit-maxing assumption can be
interpreted in two ways:
1. Maximisation of profit in the short-run
i.e. the firm has a given set of plant and equipment and
makes as much profit as it can with that
2. Long-run profit maximisation
i.e. maximise the wealth of the shareholders
In most situations these are consistent with each other.
Shareholder wealth is maximised by selecting the most
profitable set of plant and equipment and then operating it
in the most profitable way. BUT THERE MAY BE
EXCEPTIONS - making maximum short term profit
might trigger entry or government intervention
6. 6
Assumption 2:
It is a holistic model: the firm is a single entity
which has objectives of its own and which can be
said to take decisions.
8. 8
The Basic Model of the Firm
The neo-classical model
The firm aims to maximise profit by choosing the level of output which
gives the biggest difference between revenue and costs.
STEP BY STEP TO THE MODEL
Demand: Average Revenue
$
Quantity
Produced
P1
P2
Q1 Q2
9. 9
The Basic Model of the Firm
The neo-classical model
The firm aims to maximise profit by choosing the level of output which
gives the biggest difference between revenue and costs.
STEP BY STEP TO THE MODEL
Demand: Average Revenue
Marginal Revenue
$
Quantity
Produced
10. 10
The Basic Model of the Firm
The neo-classical model
The firm aims to maximise profit by choosing the level of output which
gives the biggest difference between revenue and costs.
WHAT IS THE EQUILIBRIUM?
Demand: Average Revenue
Marginal
Revenue
Marginal Cost
$
Quantity
Produced
Profit
maximising
output
Profit
maximising
price
11. 11
The Basic Model of the Firm
The neo-classical model
The firm aims to maximise profit by choosing the level of output which
gives the biggest difference between revenue and costs.
MORE DETAIL ON THE EQUILIBRIUM
Demand: Average Revenue
Marginal Revenue
Marginal Cost
$
Quantity Produced
Profit
maximising
output
Profit
maximising
price
Average Cost
12. 12
What Can We Do With This Model?
Comparative Statics
begin with an initial equilibrium position - the starting point
change something
identify the new equilibrium, e.g:
When demand increases?
When costs rise?
When a fixed cost increases?
This is the main purpose of the model -what it was designed to do
Normative prescriptions
it will cost me $30 per unit to supply something which will give me $20 per
unit in revenue- should I do it?
I must pay $20 billion to set up in my industry. Should I charge higher prices
to get that money back?
Positive and Normative are linked by “if?” IF the aim of the firm is to
maximise profit what will it do/what should it do?
13. 13
The assumptions of profit-maximisation
has been criticised in a number of ways; so
we have:
1. The “Managerial School”
2. The “Behavioural School”
14. 14
ABC TELECOM
Chief Executive
Finance
Director
Director of
Group
Accounting
Services
& Property
Director of
Corporate
Finance
& Treasury
Executive
Director
Customer
Service
Director of
Customer
Service
Deputy
Chief
Executive
Director of
Inter-
national
Director of
Regulatory
Affairs
Deputy
Chief
Executive
Director of
Corporate
Market
Director of
Information
Technology
Director of
Human
Resources
Director of
Corporate
Affairs
Director of
Regional
Business
Chief
Representa-
tive China
Team
15. 15
What are the objectives of different
divisions or departments?
Are these objectives compatible?
If not, how to resolve conflicts?
Questions for Discussion:
16. 16
“Managerial” Criticisms of the
Profit-Maximising Model
Berle and Means (1932)
firms are owned by shareholders but controlled by
managers
owners’ and managers’ interests are different
managers have discretion to use the firm’s
resources in their own interests
17. 17
The Managerial School argues that:
1. Ownership and control are in the hands of different
groups of people.
2. The interests of owners (shareholders) and
Controllers (managers) are different.
3. Managers have the power to let their interests over-
ride those of the shareholders.
4. Therefore firms are run in the interests of the
managers.
In place of the profit-maximising model, the managerial
school substitute a variety of alternatives - sometimes
referred to as managerial discretion models
Sales-revenue maximising (Baumol)
Managerial utility maximising (Williamson)
18. 18
Managerial Discretion Models of
the Firm
Baumol’s Sales Revenue Maximising Model
managers’ rewards seem to be more closely linked
to size than to profit
therefore, firms aim to maximise sales revenue
but subject to a profit constraint
20. 20
Comparison of Baumol’s Model
with the Profit-Maximising:
A. The unconstrained version
Price?
Output?
Profit?
B. The constrained version
depends where the constraint is
note what happens if the constraint is so tight that
maximum profit is required
23. 23
Williamson’s Managerial Utility
Maximising Model
Managers have “expense preferences”,
maximisation of utility derived from
a) amount spent on staff (S)
b) additions to managers’ salaries and benefits
in the form of “perks” (M)
c) discretionary profit (D) which exceed the
minimum required to satisfy the shareholders;
available as a source of finance for “pet
project”
24. 24
Williamson’s Managerial Utility
maximising Model
How to solve the model? What gives them
utility?
Maths must be used, more complex
What results does it give? The comparative
statics?
25. 25
Note the Common Characteristics
Shared by Managerial Models and the
Profit Maximising Model
Optimising
the firm aims for a maximum
“Holistic”
the firm has purpose and takes decisions and
actions as a single entity
Deterministic
full knowledge of market opportunities and costs
is assumed
26. 26
Behavioural Model of the Firm [Simon (1959),
Cyert and March (1963)]
• the firm hardly exists; it consists of a group of
people with multiple objectives
• decision-makers exhibit “satisficing”
behaviour; organisational slack/X-inefficiency
• problem-oriented search using rules of thumb,
which are a function of the past experience of
the firm and the people within it
• organisational learning: meeting all objectives;
then raising aspiration levels. If cannot meet;
then reducing aspiration levels
27. 27
The Behavioural Approach
“organisations do not have objectives, only
people have objectives”
the firm does not exist - it is a set of shifting
coalitions of individuals
individuals and groups do not maximise -
they “satisfice”
information about the environment is very
limited
28. 28
The Behavioural Approach
If all aspirations are being met - everyone is
satisfied - do nothing
BUT then aspiration levels will rise until
someone is not satisfied
THEN rules of thumb used to find solutions to
“the problem”
29. 29
The Behavioural Approach
Aspiration levels, which adjust according to
experience
Problem-oriented ‘rules of thumb’ based on
past experience
A dynamic model
not “holistic”
not “deterministic”
not optimising
30. 30
A comparison of alternative models of the firm
P ro fit-m a x M a n a g eria l B eh a vio u ra l
O b jective P ro fit-
m ax im isin g
O w n ersh ip
m a n a g em en t
S am e
D ecisio n -
m a k in g
O p tim isin g
E n viro n m en t C ertain ty
H o listic? Y es
31. 31
Which Approach is Most Useful?
Behavioural approach is a more accurate description of
what happens INSIDE the firm.
BUT it tells us almost nothing about how the firm will
respond to changes in the environment.
To use it to make predictions about how the firm will
react to changes in the environment we need to know
everything about the individual firm.
However, if shareholders are a powerful group and their
aspiration level requires making maximum profit the firm
will again behave in the same way as a profit-maximiser.