1. Profession
 Load Planning on various aircraft type including Freighter aircraft
 Crew administration, accommodation and transport
 Analysis of aeronautical activities and weather conditions
 Pre-flight briefings including providing information on other operations matters
 Monitoring of flight movements and communication within VHF range
 Weight and Balance Manual and Departure Control System (DCS) on various airlines
 Flight plan and NOTAM (notification to airman)
 General declarations on crew details and information
 Communications with airline central load control
 Coordinating / assisting Slots Application for operations and landing permits
 Coaching, mentoring, counselling and training
 Train A Trainer for various airlines on narrow and wide body aircraft
 Develop, implement and revise work instructions
 Coordinating for efficient work process with various units and department
 Analyze and improvise work progress to meet customer and internal KPIs
 Compliance IATA (International Air Transport Association)
 Compliance ICAO (International Civil Aviation Organization)
 Compliance Safety Support to Safety Management
 Compliance Security locally and international
 Facilitate and compliance internal including external audit
 Operational and Customer Service Management
 Managing organizational changes
 Manpower, recruitment and roster planning