1. Hospital & Emergency Centre Tracking
Information System
Department of Health
Directorate: Information Management
Enquiries: Abdul G Gabier
What is HECTIS ?
It follows the flow of a patient from entry into the EC until the patient
leaves the EC
One of the first applications in the environment with active daily users that
range from Admin Clerks, Nurses as well as Clinicians
The triage functionality in HECTIS is the most effective way to assess people
entering the emergency units across the province
It prioritises treatment and distributes the workload for better utilization of
resources
The interoperability and effective information sharing functionalities play a
pivotal role with decision support during the patient’s journey
It is currently the only e-innovation in the public sector to
assist in managing an Emergency Centre
Operational Benefits
Proposed Solution
INTRODUCTION
It is accepted that the Emergency centre is the cold face of the healthcare
service delivery platform at all levels of care from PHC to Specialised Care
Overall management and efficiency of Emergency services directly impacts on
the quality of patient care outcomes
Digitize the registers by following the patient flow through an
Emergency Centre Unit
Assess the current registers and how it relates to the business
process flow of an Emergency Centre patient
Map it to an electronic application with additional value-based
functionality for both patient and users
Three Facets to the Application
Patient
Interface
Clinician
Interface
Management
Interface
HECTIS Reports
40+ operational reports instantly available within the HECTIS application,
Such as:
Waiting Times
Triage accuracy
Nursing Shift Handover Report
Disease Burden (ICD coded)
Compiled by: Abdul G Gabier
Provides a platform for extracting:
Real-time transactional data
from Historical data
Basis for decision-making
To have a system that auto generates a wealth of computable data that
influences planning and manages the needs and requirements of an Emergency
Centre