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Contract Performance
Management (CPM)
Delivering Future of work…
© Aavenir All rights reserved.
Supplier Performance Management:
It’s More Than a Scorecard, It’s a
Strategy!
© Aavenir All rights reserved. 2
The Right Question To Ask
Incomplete
Question
• Is Our
Supplier
performing
well?
Appropriate
Question
• Is Our
Supplier
performing to
the terms that
we agreed in
the contract?
© Aavenir All rights reserved. 3
More, Specific Questions To Ask - Examples
• Is supplier adhering to all SLA’s that were agreed in
the contract?
• Is supplier meeting all the milestones that were
agreed in the contract?
• Is supplier supplying the goods/services with quality
that was agreed in the contract?
© Aavenir All rights reserved. 4
Categories of Contract KPIs
1. Financial KPIs
2. Quality KPIs
3. Milestone KPIs
4. Compliance KPIs
© Aavenir All rights reserved. 5
Onward and Upwards
with Aavenir!
Thank You!
© Aavenir All rights reserved. 6
Aavenir
t : +91 99740 86331
e : contact@aavenir.com
w : www.aavenir.com

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How to align Supplier Performance Management (SPM) with Contract Performance Management (CPM)

  • 1. Contract Performance Management (CPM) Delivering Future of work… © Aavenir All rights reserved.
  • 2. Supplier Performance Management: It’s More Than a Scorecard, It’s a Strategy! © Aavenir All rights reserved. 2
  • 3. The Right Question To Ask Incomplete Question • Is Our Supplier performing well? Appropriate Question • Is Our Supplier performing to the terms that we agreed in the contract? © Aavenir All rights reserved. 3
  • 4. More, Specific Questions To Ask - Examples • Is supplier adhering to all SLA’s that were agreed in the contract? • Is supplier meeting all the milestones that were agreed in the contract? • Is supplier supplying the goods/services with quality that was agreed in the contract? © Aavenir All rights reserved. 4
  • 5. Categories of Contract KPIs 1. Financial KPIs 2. Quality KPIs 3. Milestone KPIs 4. Compliance KPIs © Aavenir All rights reserved. 5
  • 6. Onward and Upwards with Aavenir! Thank You! © Aavenir All rights reserved. 6 Aavenir t : +91 99740 86331 e : contact@aavenir.com w : www.aavenir.com