An interview for Enterprise Risk Magazine in South Africa on the launch of WTI-Navigator in the African market.

1. ENTERPRISE
VOLUME 4 Nº 8 OCTOBER 2010
MEDIA
LT
Retirement
PREVENT, MITIGATE, INSURE fund trustee
professionalism
Industry update
3rd party motor insurance
challenges
Risk
Management
Identifying B-BBEE
certification risks
Corporate
Governance
RM 101 and transparency
Keeping a
R30.00 (INCL. VAT)
CLOSE WATCH
on vehicle
ISSN 1993-8217
maintenance insurance
IN THE
E
HOThTow International’s Aarron Spinley talks about risk
W hTo
Watch
SEAT
WatchTower
mana
management within the aviation industry P4

2. HOT SEAT HOT SEAT
TAILORED RISK SOLUTIONS
Addressing the complexities of aviation ERM
in the making
Enterprise Risk spoke Aarron Spinley from New Zealand-based approach to managing civil What are the benefits of a single reporting platforms assist in Is the technology interchange-
aviation, legislative compliance management platform like WT- the facilitation of a company- able and therefore adaptable
WatchTower International (WTI) about risk management within and operational obligations. Navigator? wide approach to risk manage- to different industries?
WT-Navigator was designed Best practice implementation ment? Yes. Any document format can
the aviation industry and his company’s collaboration with CQS with ISO 31000 standards in is achieved across the aviation The system comes complete be linked to the information in the
mind and so provides a basis industry, delivering lead indicator with 300 standard reports and general file store and document
Technology Holdings. for airports and airlines to environment capability and cost these can be tailored to meet management is controlled by the
identify risks proactively, reduce specific requirements in terms of check-in/check-out method to
loss exposures resulting from FIGURE 1 The evolution of differing levels of reporting. ensure that files are not updated
non-compliance, establish an by two users simultaneously.
The International Civil Aviation Organisation employees though knowledge transfer, maintaining efficiency and optimal mix of control measures,
safety thinking
(ICAO) has stated its intention to migrate the aviation industry’s lowering costs. and make the necessary
management of safety from lag to lead indicator environments by WatchTower International (WTI) representatives have consulted adjustments to their risk control
2015. Technology to facilitate this development within the industry on risk management and related software solutions for a number of implementation plans.
has therefore become necessary. years and, due to the latest ICAO developments,
have now decided to concentrate on WT- What are some features of-
Navigator software integration within the fered by the programme that
ER: For what purpose was the WT-Navigator aviation industry. As Africa has a need are unique to the aviation
programme designed? for such technology, partnering with industry and how will these
AS: WT-Navigator was designed to address CQS Technology Holdings facilitated assist in terms of govern-
the need for a single platform ERM programme our access to the aviation industry ance, risk and compliance
within the aviation industry. There is a need to here and also provided us with a (GRC) and safety management
incorporate safety and security into wider risk highly qualified associate in the field systems (SMS) within the
considerations, including aviation regulation of business risk technology. industry?
adherence, ERM, legislative compliance, market The WT-Navigator system
and financial risk, capital project or merger activity What does a move from traditional functionality includes the
and sustainable risk management programme lag indicator environments to lead standard risk dashboard,
development. Operators are businesses, after all, indicator environments mean? automated assessment control,
and therefore require a holistic approach to risk. Lead indicator environments involve workflow support. What makes
However, safety will always be critical and ICAO’s the development of proactive early it unique is the holistic manner
intention to migrate operators from lag to lead warning systems. Warning systems have in which it allows operators to
environments has necessitated a system that can traditionally been reactive and involve manage their risks from a single
facilitate early warning capabilities. Operators that operators undertaking cumbersome analyses platform. Civil aviation authority
incorporate these best practice modalities, designed of past risk incidents in an effort to formulate standards and regulations are
to facilitate the move to lead indicator environments, management and mitigation plans. built into the programme and
will be in a strong position to achieve the Lead indicator environments, which are can be updated internally as containment, as the system’s risk How is the system controlled Reports and communications
necessary accreditation. facilitated by programmes such as revisions come into effect or by control and treatment interventions in terms of who inputs what generated by the system can also
WT-Navigator, assist in the WTI on an annual basis. The can be linked to multiple fields, type of information? What be customised to include logos
Was there a need for this type of soft- identification and capture type of input hierarchies and other promotional material.
ware in South Africa and how did you of key risk indicators and THE SYSTEM COMES COMPLETE WITH 300 STANDARD are available?
become involved in its development? interdependence indices, Each user’s access is controlled Why Africa?
The ICAO’s intention to migrate the facilitating early warning REPORTS AND THESE CAN BE TAILORED TO MEET by that person’s log on WT-Navigator already enjoys
industry to a lead indicator environment systems in accordance with SPECIFIC REQUIREMENTS credentials as not all parts of the representation in, e.g. North
has ramifications globally, including for
Africa. The system’s development in South
“WT-NAVIGATOR WAS DESIGNED TO ADDRESS THE categorised environmental and operational exposures. single platform functionality also reducing duplication, and report
system are available to everyone.
Input is therefore controlled in
America and the UK. Africa was
therefore always ‘on our radar’
Africa is well aligned with the aspirational NEED FOR A SINGLE PLATFORM ERM PROGRAMME ICAO has been specific allows the system to aggregate generation, and distribution is terms of access permission and as an important and respected
focus of the industry here, as it supports in terms of its wish to risk information and generate automated. can also be coupled with other contributor to the global aviation
WITHIN THE AVIATION INDUSTRY,” AARRON SPINLEY,
the pursuit of best practice within the have all aviation industry comprehensive mitigation and data sources and published into community. It is wonderful to be
industry, developing and retaining talented EXECUTIVE DIRECTOR, WATCHTOWER INTERNATIONAL (WTI). operators adopt a risk-based safety reports. How will the system’s company intranets. launched here.
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