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4 oportunidades que as empresas
não veem no Facebook
Camila Porto de Camargo
Autora do Blog .com/teúdo, pós-graduanda
em Marketing pela PUC-PR. Professora do
curso “Full Marketing” do Centro Europeu,
curitiba e Formação Prática em MKT Digital da
MRH, Fortaleza. Colunista iMasters, Blog
Sidnei Oliveira na EXAME e E-commerce Brasil.
Autora do e-book “Transforme fãs em
Clientes”.

Camila Porto
Apresentem-se
ISSO É O FACEBOOK!
Milhares de pessoas, querendo vender e
apresentar seus negócios.

AO MESMO TEMPO!
Viemos aqui para
pensar fora da caixa!
O que acontece quando não vemos o todo?
Facebook Marketing remete à:
•
•
•
•
•
•

Fan page?
Fãs?
Engajamento?
Promoções?
Indiretas?
Convites do Candy Crush?
Facebook Marketing pode ser definido como...

“Utilização de recursos e
ferramentas do Facebook para
comunicação, engajamento e
propagação de informações”
4 oportunidades perdidas
Open Graph
Case da Ticket Master F-COMMERCE
Ticket Master prioriza
os shows mais
relevantes conforme o
perfil no Facebook.
https://developers.facebook.com/
F-commerce
Conceito de F-commerce
“Usar os recursos e ferramentas do Facebook
para promover vendas”
Paul Marsden
Estatísticas do E-commerce
Cenário do e-commerce
em 2007
43% Outras

57% B2W
- Submarino
- Americanas
- ShopTime

www.goo.gl/4cxO2
Estatísticas do E-commerce
Cenário em 2011

75% Outras

25% B2W
- Submarino
- Americanas
- ShopTime

www.goo.gl/4cxO2
Estatísticas do E-commerce
A segmentação já está aí
calçados

Moda

Móveis

Beleza
Estatísticas do E-commerce

A vez dos pequenos
“Em conjunto, essas pequenas lojas
movimentaram R$2 bilhões (8% do setor)
em 2011. A previsão é que elas avancem
para até 20% do mercado.”
Consultoria E-bit
“O F-commerce não é uma ruptura para
as grandes empresas, mas é uma porta
de entrada muito importante para os
pequenos varejistas.”
A força do F-commerce está
justamente no fato de auxiliar
os pequenos a terem mais e
melhores resultados.
• Lojas físicas com recursos do Facebook

https://www.facebook.com/business/offers
http://spotlike.com/
• Lojas dentro do Facebook
F-commerce não é
simplesmente vender...
É ajudar seu consumidor a
comprar
Michelle Baiak Prada – Quero Bolo
“Eu aprendi a fazer a pessoa comer com os olhos primeiro”.
Formatos de Lojas com recursos do
Facebook
• Lojas fora do Facebook com recursos sociais: Levi’s
Mobile
“O smartphone foi incorporado de
tal forma à rotina das pessoas que
é encarado como essencial, ou
ainda, como extensão da
capacidade humana”
http://bit.ly/H2g7YO
Nomofobia: “no mobile fobia”, ou
“fobia de ficar sem celular”
Aplicações do mobile + Facebook
Depois da implementação de recursos do
Facebook como plugins sociais e Open Graph, a
marca aumentou de 1.8 milhão de cadastrados
para 3.2 milhões.
https://developers.facebook.com/showcase/fab/
• 3,9 milhões de usuários ativos mensais;

• 50% abaixo dos 25 anos.
https://developers.facebook.com/showcase/theguardian/
Publicidade Social
http://bit.ly/1cDZeyv
Formatos
de
Anúncios
200 billion Facebook ads say clickthroughs up 375%, ROI at 152%
http://bit.ly/1cDPBzJ
E-mails e Facebook Ads

Você tem uma lista
de e-mails? Que tal
usá-la para impactar
seus leads?
Públicos Personalizados

Saiba mais:
http://bit.ly/publicospersonalizados
Mais opções de segmentação

1

3
2
•
Saia da caixa e tente ver além do óbvio
Quero fazer dois
convites para você
ser um
profissional ainda
melhor!
www.cursos.pontocomteudo.com
www.transformefasemclientes.com.br
Facebook Marketing - 4 oportunidades que as empresas não veem - Camila Porto (.com/teúdo)

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Facebook Marketing - 4 oportunidades que as empresas não veem - Camila Porto (.com/teúdo)