This document discusses the challenges of implementing new health information technology (HIT) systems. It notes that end users often feel frustrated by new systems that create hurdles in their daily work. Effective HIT development requires input from users, but creating usable systems within timelines can be difficult due to constant trial and error. The document then presents a case study of a HIT implementation that faced usability challenges and asks the reader to evaluate where the process went wrong, determine the causes of the challenges, and propose strategies that could have led to success.

1. Health Information Technology Usability And Design Challenges
Reflect on your experiences with the integration of new technology. How have these
implementations affected the procedures that you perform at work? As the end user, it can
be easy to overlook all of the important decisions that went into the finished product that
you see before you. In looking at the final data management screens, you may find yourself
at the crossroads of two options. You may either 1) be ecstatic about the needed change that
this system brought, or 2) frustrated because you feel the system brings new hurdles into
your already busy day. If you have ever experienced the latter option, the comment “I could
have implemented a better system than this” may resonate strongly with you. Though
research agrees that user input assists HIT designers, the development and implementation
of new systems is not as straightforward as it may appear. HIT development teams find
themselves in constant phases of trial and error as they strive to meet the needs of all users
within the proposed development timeline. Failure to achieve promised usability benefits
can lead to increased costs and job complications. Applying effective strategies to overcome
usability challenges is essential.In this week’s Discussion, you move from the standpoint of
the “outsider looking in” (end user) and place yourself into a real-world implementation
example. To complete this Discussion, you evaluate a case study to determine where the
implementation process took a wrong turn. Use this week’s Learning Resources to propose
changes that could have put this operation on the road to success. To prepare: Review the
Learning Resources, focusing on the TIGER Usability and Clinical Application Design
Collaborative.Consider the “Best Practice Exemplars” provided in the course text Nursing
Informatics: Where Technology and Caring Meet.Review “Case Study 1: A Usability and
Clinical Application Design Challenge” presented on page 238 of the course text Nursing
Informatics: Where Technology and Caring Meet. (see bottom of this page for the case
study)Determine the causes of the noted usability challenges (i.e., human factors,
ergonomics, human-computer interaction), as well as potential usability concerns
experienced by staff during implementation. Consider the possible design failures that lead
to the usability challenges.What strategies might you employ to overcome these HIT
usability challenges and concerns?By tomorrow Tuesday 10/03/17, 5 pm, write a minimum
of 550 words essay in APA format with a minimum of 3 references from the list of Required
Readings below. Include all level one headings as numbered below: post a cohesive
response to the following: Place yourself in the role of the clinical administrator tasked with
implementing the case study’s new health information technology system.1) Evaluate the
usability challenges that you faced during implementation as well as the factors that caused

2. these challenges. 2) Determine whether these challenges were a result of implementation or
design.3) Formulate strategies for overcoming these usability challenges.