Every year, $13.8 billion dollars in productivity is lost resulting from trips to the DMV. Average work hours lost to DMV trips per year 2.63 x the average US wage $24.75 x population of drivers in US 212,000,000 = $13,799,610.

1. DMV Hours of Operation Study:
Trips to the DMV Cost US Economy
$13.8 Billion Annually
March 2015

2. Trips to the DMV Cost US
Economy $13.8 Billion Annually
Every year, $13.8 billion dollars in productivity is lost resulting from trips
to the DMV.
Average work hours lost to DMV trips per year 2.63 x the average US
wage $24.75 x population of drivers in US 212,000,000 = $13,799,610

3. Number of people surveyed: 3,635
Female Male48% 52%

4. Demographics
Under 18: 5%
18 to 24: 13%
25 to 34: 18%
35 to54: 29%
55 to 64: 18%
65 or older: 17%

5. Percentage of people open to their state investing
more money in developing online services for
their DMV.
YesNo
Not Sure 22%
69%9%

6. The pie graph outlines the number of times
the average American goes to the DMV.
1st Qtr 2nd Qtr 3rd Qtr 4th Qtr
0 times: 16%
Once: 40%
Twice: 26%
Three times: 11%
Four times: 4%
Five or more times: 3%

7. 40% of people surveyed say it is mandatory to
miss work every time they go to the DMV.
40%

8. According to survey question "What is your
biggest reason for delaying a trip to the DMV":
12%
Hours of operation
are inconvenient
Too far from my
home or workplace
Customer service
Length of time
spent at DMV
Other
24%
8%
69%
11%

9. People report that given their current schedule
they would more easily be able to go to the DMV
if it had extended work hours.
Before work (6-9 am)
After work (5-8 pm)
Both of these extended
hours make it easier to
go to the DMV
Neither of these times would
be more convenient
36%
12%
13%
40%