Zaheer Ismail

Johannesburg Area, South Africa South Africa

Experienced CRM / Salesforce Specialist

Experienced CRM specialist within Corporate and Investment Banking. Over 12 years experience in strategy, design, deployment and management of CRM applications (CRM Dynamics and Salesforce.com) in an enterprise environment across multiple countries. - CRM strategy and implementation consulting - CRM application design & implementation (Salesforce.com / Dynamics CRM / Siebel) - CRM change management - SaaS product development - Design and development of cloud apps - ICT investment / funding evaluation and consulting - Business strategy development - Enabling business strategy through technology - Online media strategy and business development - Customer appreciation / loyalty progra...