1. No one is perfect when it comes to buying or selling online. Selling on Ebay can be
done safely and stress free if you follow these steps simple steps:
1. Set up your seller requirements to reduce the risk of non paying bidders. This can be
done under the account tab, site preferences and buyer requirements. This is what I set up
under my ebay store:
Have received 2 Unpaid Item strike(s) within 12 Month(s), Have a primary postage
address in a location I don't post to, Have 4 Policy Violation report(s) within 6 Month(s),
Have a feedback score of -1 or lower, Have a feedback score of 5 or lower and haven't
gone through phone verification, Are currently winning or have bought 10 of my items in
the last 10 days and have a feedback score of 5 or lower
2. Always use a tracking service to post your items. When a PayPal dispute occurs make
you sure you have proof of postage and delivery status otherwise you are SURE to
refund.
3. Send to a Paypal verified address to qualify for Paypal seller protection. If not, you
will lose the case in the event of a Paypal dispute.
4. Block problem buyers to avoid them bidding on your items.
5. Always provide excellent customer service. Communicate when misunderstandings
arise and do this through the eBay message system. Respond to their questions quickly
preferably within 24 hours.
6. Avoid sending items to third world countries/countries with high postal thefts eg.
India, Fiji. Even with tracking, buyers can file a claim that they haven’t received it and
you are required to refund with PayPal 100% of the time.
7. Always write good descriptions and highlight flaws/defects in the product to avoid
item not as described cases.
8. Have a flexible refund policy for change of minds and buyers who are not satisfied
with the purchase. This can significantly reduce the risk of getting negative feedback.

2. 9. Always combine post and charge reasonable postage. This category gets rated when
they provide feedback. If this is rated poorly it can affect your seller status.
10. Set your price competitively. Ebay is such a competitive market place, the last thing
you want to stress about not selling any of your items because it is priced too high.