1. Ergebnisse einer empirischen Studie zu Informationsqualitätskriterien in Corporate Wikis Therese Friberg Wolfgang Reinhardt GeNeMe 2009, 01.10.2009 Dresden

10. Entwicklung des „Wiki-Sets“ Ausgangspunkt: 50 Kriterien Therese Friberg [email_address] Accuracy Amount of Information Derivation integrity Conciseness Stable Objectivity Interpretability Concurrency of red. or distributed data Clarity Speed Believability Ease of understanding Contextual clarity Applicability Transparenz Reputation Concise Representation Equivalence of red. or distr. data Comprehensive-ness Ausgewogenheit und Vielfalt Accessibility Consistent Representation Usability Consistency Gestaltung Security Definition conformance Rightness (or fact completeness) Correctness Multimedialität Relevancy Validity business rule conformance Interaction and Transaction design Convenience Bereitstellung Value-added Accuracy to surrogate source Currency Traceability Neuigkeit Timeliness Precision Coverage and Intended Audience Interactivity Informations-inhalt Completeness Nonduplication Authority Maintainability well-written

11. Entwicklung des „Wiki-Sets“ 1. Phase  19 Kriterien Therese Friberg [email_address] Accuracy Amount of Information Derivation integrity Conciseness Stable Objectivity Interpretability Concurrency of red. or distr. data Clarity Speed Believability Ease of understanding Contextual clarity Applicability Transparenz Reputation Concise Representation Equivalence of red. or distr. data Comprehen-siveness Ausgewogenheit und Vielfalt Accessibility Consistent Representation Usability Consistency Gestaltung Security Definition conformance Rightness (or fact completeness) Correctness Multimedialität Relevancy Validity business rule conformance Interaction and Transaction design Convenience Bereitstellung Value-added Accuracy to surrogate source Currency Traceability Neuigkeit Timeliness Precision Coverage and Intended Audience Interactivity Informations-inhalt Completeness Nonduplication Authority Maintainability well-written

12. Entwicklung des „Wiki-Sets“ 1. Phase  19 Kriterien Therese Friberg [email_address] Accuracy Amount of Information Objectivity Interpretability Clarity Believability Reputation Comprehen-siveness Accessibility Usability Gestaltung + Multimedialität Security Correctness Relevancy Value-added Currency Timeliness Precision Completeness

13. Entwicklung des „Wiki-Sets“ 2. Phase  5 Kriterien Therese Friberg [email_address] Accuracy Amount of Information Objectivity Interpretability Clarity Believability Reputation Comprehen-siveness Accessibility Usability Gestaltung + Multimedialität Security Correctness Relevancy Value-added Currency Timeliness Precision Completeness

14. Entwicklung des „Wiki-Sets“ 2. Phase  5 Kriterien Therese Friberg [email_address] Accuracy Amount of Information Objectivity Interpretability Clarity Believability Reputation Comprehen-siveness Accessibility Usability Gestaltung + Multimedialität Security Correctness Relevancy Value-added Currency Timeliness Precision Completeness

38. Vielen Dank für Ihre Aufmerksamkeit! Für weitere Fragen stehe ich Ihnen gerne zur Verfügung. Auch unter friberg@cik.upb.de Weiterer Beitrag: An Empirical Study on Criteria for Assessing Information Quality in Corporate Wikis  14th International Conference on Information Quality 2009, 7./8. November 2009 in Potsdam Ende Therese Friberg [email_address]