Presentation given at Canadian Resort Development Association (CRDA) Annual Convention, held in Vancouver.

1. Understanding the Internet & Your Opportunity February 11, 2000 Presentation to the Canadian Resort Development Association William J. Brown Interval International NOTE: advance slides with the  &  keys © 1999 by William J. Brown; where content is cited and attributed to 3rd party sources, copyright is maintained by original author.

4. “ In 5 years, there won’t be ‘ Internet Companies’. We’ll ALL be Internet companies. Or we will die.” Andrew Grove, Ph.D. Chairman & former CEO Intel Corporation Remarks made in May 1999

9. New companies appear who use the Web to reinvent business models

10. The Web also is a powerful communication platform

11. So, Who Invented the Internet? AL GORE Candidate for U.S. President

13. Conducting business online . This includes, for example, buying and selling products with digital cash via Electronic Data Interchange (EDI) . The conduct of commerce in goods and services, with the assistance of telecommunications and telecommunications-based tools. Electronic Commerce or

14. Source: Greenfield Online/USAToday Among Internet users who bought books online in the past year, most said the reason they bought books online is because the books cost less.

15. Of the 42% of households with a personal computer, 74% have a modem. Chances are, though, that the modem is a mystery to the computer user. Bandwidth is exploding in U.S & Canada... Source: Gartner Group

16. 150,000,000,000 tons 0 lbs., 0 ounces Total weight of all e-mail sent, all-time Total weight of all mail handled by the U.S. Postal Service in 1998, estimated

29. Let’s Try to Learn Some Lessons from Similar Industries

36. Action Steps

38. Analysis of Timeshare Web Sites: An early look at my forthcoming VIR article Sites with photographs 100% (15 of 15) Sites with a consumer focus 87% Sites with e-mail customer support 87% Sites with buttons for employment 60% Sites with special promotions 47% Sites offering visitors transactions 40% Sites with contests or offers 33% Sites with an easy-to-find toll-free # 33% Sites with members-only area 33% Sites with 2 or more photos each/resort 27% Sites offereing privacy statement 27% Sites offering a free e-mail newsletter 13% Based on a survey of 16 resort developers with annual sales greater than US$20 million. NOTE: 1 of 16 did not have a Web site