Building the HR Function of the Future: From Vision to Reality

Building The HR Function of the Future Hugh Shanks Robert Zampetti March 25, 2009

Presenters: Hugh Shanks ,[object Object],[object Object]

Presenters: Robert Zampetti ,[object Object],[object Object]

The components of HR Function Effectiveness ,[object Object],[object Object],HR Talent ,[object Object],[object Object],HR Process ,[object Object],[object Object],HR Technology ,[object Object],[object Object],[object Object],Governance: Decision making Measurement: Metrics, benchmarks and scorecards PMO and Project Management: Managing the transformation Change Management and Communications: Ensuring engagement and support for the changes ,[object Object],[object Object],HR Structure Business Strategy ,[object Object],[object Object],[object Object],Workforce Strategy ,[object Object],[object Object],[object Object],HR Function and Service Delivery Strategies

The HR function of the future ,[object Object],[object Object],[object Object],[object Object],[object Object]

The HR function of the future (cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

What do we mean by the future? ,[object Object],[object Object],[object Object],[object Object],[object Object]

What are the issues driving change? ,[object Object],[object Object],Reducing overall people costs Reducing HR function costs Retaining key talent Maintaining levels of engagement Globalization Increasing the ROI on total people costs

The conventional HR structure Administrative Service Centers HR Leadership Team HR Business Partners Centers of Excellence Focus: Cost-effective service delivery of HR administrative work Focus: Expert HR design services, business and local fit while taking advantage of global best practices Focus: Connecting HR and the business Focus: Reinforces one culture, ensures consistency and standardization, measures value

The conventional HR structure: the issues that arise ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Administrative Service Centers HR Leadership Team HR Business Partners Centers of Excellence

Some principles that have guided our thinking ,[object Object],[object Object],[object Object],[object Object]

The potential… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],New Traditional

Different degrees of change ,[object Object],[object Object],[object Object],Improve Current Model Evolution Revolution

Improve current model ,[object Object],[object Object],[object Object],[object Object],[object Object]

Evolution ,[object Object],[object Object],[object Object],[object Object],[object Object]

Revolution ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

A summary of the three approaches to HR function design ,[object Object],[object Object],Evolutionary Model ,[object Object],[object Object],[object Object],Revolutionary Model ,[object Object],[object Object],[object Object],Improve Current Model When It’s Used Description Name

More detail from a process perspective ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Evolutionary Model ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Improve Current Model ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Revolutionary Model Employee Relations Managing Total Remuneration Developing People Managing Performance Staffing Workforce Planning, Talent Management and Employee Brand People Strategy Name

How do we get there? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],The New HR Function The “Rocket Ship” ,[object Object],[object Object],[object Object],[object Object],[object Object],*Our research shows that organizations that undertake partial transformation prior to transitioning services achieve the most successful outcome ,[object Object],[object Object]

Questions? ,[object Object],[object Object],[object Object],[object Object]

Building the HR Function of the Future: From Vision to Reality

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Building the HR Function of the Future: From Vision to Reality