9. TOP TIP #2
Choose your website provider carefully – a shipping/tax
calculator and accurate data are essential
10. 3. ACTIVE SOCIAL MEDIA
5 out of 6
Millennials claim they connect with companies
through social media networks
11. 3. ACTIVE SOCIAL MEDIA
Of Millennials state that their trust in an
organization rises if it has an account on
social media
12. TOP TIP #3
Foster discussion, comments and feedback
about your services. Don’t offer a sales pitch!
0 10 20 30 40 50 60 70 80
Twitter Instagram Facebook Youtube
14. TOP TIP #4
Millennials are reading for information, so they read
with purpose and are very good ‘scanners’
15. 5. INCENTIVES TO BUY
Of Millennials say they use coupons – and
half also say they increased their coupon
usage in the past year
16. TOP TIP #5
You’ll need to offer a bigger discount – Millennials
expect 25-32% better deals than Gen X or Baby
Boomers!
17. 6. A WORTHY CAUSE
4 out of 5
Millennials said they'd be more likely to purchase
from a company that supports a cause they care
about (if price and quality were equal)
18. TOP TIP #6
This isn’t about writing a check – engage
your employees to contribute regularly
19. 7. UP-TO-DATE CONTENT
Of Millennials said their biggest website
peeve is when they’re not kept up-to-date
with relevant news, events, and content
20. TOP TIP #7
Be authentic, be concise, and be emotional.
Millennials want to engage and be entertained.
21. 1. Online checkout option
2. Customer reviews
3. Active social media accounts
4. Clear explanation of what you do
5. A cause you believe
6. Incentives to buy
7. Up-to-date, authentic content
IMPRESS MILLENNIALS: