Blue Cross Blue Shield of Louisiana Access Blue Presentation

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Kellie Barbier is a trainer for the Marketing division of Blue Cross and Blue Shield of Louisiana, specializing in online services training. She has been with Blue Cross since 1987 and has served as …

Kellie Barbier is a trainer for the Marketing division of Blue Cross and Blue Shield of Louisiana, specializing in online services training. She has been with Blue Cross since 1987 and has served as a trainer for the last 11 years.

Kellie explains how to navigate through Access Blue, Blue Cross’s employer web page – including a number of NEW features rolling out in October and November of this year (Member Enrollment, Member Maintenance, and eBilling). She discuss the importance Louisiana 2 Step Wellness Program and other value adds Blue Cross has to offer.

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Transcript

  • 1. Access Blue “ Online Solutions for Employers”
  • 2.
    • Enrollment and member maintenance solutions
      • eEnrollment
    • Health and wellness tools
      • Healthcare Advisor
      • Coverage Advisor
    • Updates and information
      • Leader Board e-newsletter
    • Forms and brochures
      • Forms for Employers
      • Marketing Materials Collateral Library
    • Online training and resources
      • eLearning
  • 3. eEnrollment Features Billing 11/01/09
    • New Hire Application Entry
    • Application Tracking
    • Auto-Upload
    • Changes to Employee Contracts
    • Terminations
    • Membership Material Requests
    • Employee Entered Option
    • View Invoice
    • Electronic Payment Option
    • Payment History
    Member Maintenance (10/01/09) Member Enrollment (10/01/09)
  • 4. eEnrollment
    • User-friendly navigation
    • Type and tab functionality
    • “ One stop shop” for
    • employers
    • Access options
  • 5. Member Enrollment (10/01/09)
    • New Hire Application Entry
    • Application Tracking
    • Auto-Upload
    Member Enrollment (10/01/09)
  • 6. Member Maintenance (10/01/09)
    • Changes to Employee Contracts
    • Terminations
    • Membership Material Requests
    • Employee Entered Option
    Member Maintenance (10/01/09)
  • 7. eBilling (11/01/09)
    • View Invoice
    • Electronic Payment Option
    • Payment History
    eBilling (11/01/09)
  • 8. Healthcare Advisor (Available to Employers and Members)
    • Learn about health information
    • Estimate the cost of services
    • Find & compare hospitals
  • 9. Coverage Advisor (Available to Employers and Members)
    • Customizable tool to help customers estimate their future health care costs.
  • 10. Leader Board e-newsletter
    • Current and archived issues of our e-mail newsletter for employers.
  • 11. Forms and Marketing Collaterals
  • 12. eLearning
    • Online training via eLearning
    • Online user manuals
    Training
  • 13. eBusiness Service Desk
    • The eBusiness Service Desk was developed to assist the Employers with their AccessBlue technical and “user assist” questions such as:
      • error messages
      • AccessBlue password and/or login assistance
      • online enrollment technical issues
  • 14. Access Blue “ Online Solutions for Your Employees”
  • 15.
    • Claim Information
      • Review Claims
      • Claims-based Health Records
    • Health and Wellness
      • Personal Health Record (PHR)
      • Personal Health Assessment (PHA)
      • Wellness Discounts
      • Healthcare Advisor
    • Self-service
      • Member Self-Service (if employer participates)
  • 16. Review Claims
    • Searchable claims data
    • Detailed claim information
      • Member
      • Date of service
      • Provider
      • Totals
      • Status
  • 17. Create a Blue Health Record (claims-based health record)
    • Reports by member
    • Reports by type of service
    • Detailed information
  • 18. Personal Health Record (PHR)
    • Enter and track your own lifelong health information such as symptoms, medications, diagnoses, test results and allergies.
  • 19. Personal Health Assessment (PHA)
    • Learn your risks, use interactive tools and plan for a lifetime of good health.
  • 20. Wellness Discounts
    • Health & wellness resources
    • Family care resources
    • Financial planning
    • Healthy travel
  • 21. Member Self Service (only available if employer participates)
    • Change address
    • Order ID cards
    • Update information
    Member Self-service
  • 22. Access Blue Register TODAY !
  • 23. www.bcbsla.com
  • 24. Questions