Santiago GrañA Dominguez

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  • 1. redtrabaj@: Fighting unemployment through collaboration The Malmö Declaration: Collaboration as a implementation driver Santiago Graña Domínguez National Employment Service Department of Labour and Inmigration 1
  • 2. National Employment System National Employment Service Passive employment politics: National Employment Service Unemployment allowances • Headquarters Active employment policies (management • 52 Province Directorates transferred to Autonomous Communities) • + 700 offices • Labour mediation • + 10,000 employees • Orientation and counselling for employment • Training for employment 2
  • 3. Nat’l Employment System: Challenges • Social image to position • Increasing demand from users • Extensive presence of private mediation services in Internet • Relatively low labour mediation rate • Law 11/2007, June, 22th , of electronic access of citizens to Public Services 3
  • 4. redtrabaj@ redtrabaj@ The new web for the National Employment System in Spain Fighting unemployment through collaboration 4
  • 5. redtrabaj@: Target users • Unemployed persons • Employers • Working professionals • Entrepreneurs • 20+ million users 5
  • 6. redtrabaj@: Main services • Meeting point, direct, open, easy and free of charge • Online application and recognition of unemployment allowances • Extensive set of multimedia resources and online services, regarding employment and unemployment 6
  • 7. redtrabaj@: Home page 7
  • 8. redtrabaj@: Main features • Customizable • Secure • Accessible • Self-service oriented • Collaborative: Web 2.0 8
  • 9. redtrabaj@: Meeting point • Direct, open, easy, and free of charge • Jobseekers – Manage personal data, curricula, announcements, alerts, job applications, selection process follow-up • Employers – DB search, advertise job vacancies, selection process management • Collaboration oriented (web 2.0) • Users responsible for info provided 9
  • 10. redtrabaj@: Conclusions • Powerful cultural change, empowering citizens and employers • Break time & space barriers, incorporating services into everyday life • Improve access to employment and coverage for job vacancies • Self-service oriented • Focused on collaboration between citizens and employers 10