1. redtrabaj@:
Fighting unemployment
through collaboration
The Malmö Declaration:
Collaboration as a
implementation driver
Santiago Graña Domínguez
National Employment Service
Department of Labour and Inmigration
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2. National Employment System
National Employment
Service
Passive employment politics: National Employment Service
Unemployment allowances
• Headquarters
Active employment policies (management
• 52 Province Directorates
transferred to Autonomous Communities)
• + 700 offices
• Labour mediation
• + 10,000 employees
• Orientation and counselling for
employment
• Training for employment
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3. Nat’l Employment System: Challenges
• Social image to position
• Increasing demand from users
• Extensive presence of private mediation
services in Internet
• Relatively low labour mediation rate
• Law 11/2007, June, 22th , of electronic
access of citizens to Public Services
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4. redtrabaj@
redtrabaj@
The new web for the National
Employment System in Spain
Fighting unemployment
through collaboration
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5. redtrabaj@: Target users
• Unemployed persons
• Employers
• Working professionals
• Entrepreneurs
• 20+ million users
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6. redtrabaj@: Main services
• Meeting point, direct, open, easy and free
of charge
• Online application and recognition of
unemployment allowances
• Extensive set of multimedia resources and
online services, regarding employment and
unemployment
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7. redtrabaj@: Home page
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8. redtrabaj@: Main features
• Customizable
• Secure
• Accessible
• Self-service oriented
• Collaborative: Web 2.0
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9. redtrabaj@: Meeting point
• Direct, open, easy, and free of charge
• Jobseekers
– Manage personal data, curricula,
announcements, alerts, job applications,
selection process follow-up
• Employers
– DB search, advertise job vacancies, selection
process management
• Collaboration oriented (web 2.0)
• Users responsible for info provided
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10. redtrabaj@: Conclusions
• Powerful cultural change, empowering
citizens and employers
• Break time & space barriers,
incorporating services into everyday life
• Improve access to employment and
coverage for job vacancies
• Self-service oriented
• Focused on collaboration between citizens
and employers
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