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How To Fix Bad UI
                         Why UI Makes A Difference


                               Steve Zehngut
                              Zeek Interactive

                                  @zengy



Saturday, March 24, 12
UI, UX & Usability




Saturday, March 24, 12
From Wikipedia:

           User Interface - The aggregate of means
           by which users interact with the system
           (e.g., all the means of input and output)




Saturday, March 24, 12
From Wikipedia:

           User Experience - The architecture and
           interaction models that impact a user's
           perception of a device or system (“all
           aspects of the user’s interaction with the
           product”).



Saturday, March 24, 12
“So it seems like UI would deal with the
             ‘how’ of creating an interface
             (implementing shiny controls, that sort
             of thing) and UX would deal with the
             ‘why’ (creating a good experience for
             the user).”
             Source: http://ux.stackexchange.com/questions/7174/difference-between-ui-and-ux




Saturday, March 24, 12
From Wikipedia:

           Web usability is an approach to make
           web sites easy to use for an end-user,
           without the requirement that any
           specialized training be undertaken.




Saturday, March 24, 12
Saturday, March 24, 12
Jakob Nielsen
                         http://useit.com




Saturday, March 24, 12
Saturday, March 24, 12
Saturday, March 24, 12
Saturday, March 24, 12
How To Develop a Sh*tty Website




Saturday, March 24, 12
Don’t plan.


                         “Let’s start coding immediately!”




Saturday, March 24, 12
Defend to the death every
                     development and design decision.


                         “Don’t tell me how to do my job!”




Saturday, March 24, 12
Stick with a broken design.


                  “The client signed off on this and we
                         have a deadline to hit.”




Saturday, March 24, 12
Shove everything above the fold.


                           “No one scrolls these days.”




Saturday, March 24, 12
Put 50 links in your navigation.


                   “I want every user to be able to find
                       everything right at the top.”




Saturday, March 24, 12
Allow endless changes
                             from the client.


                         “Wouldn’t it be great if...”




Saturday, March 24, 12
Common Mistakes




Saturday, March 24, 12
Inconsistent Layout




Saturday, March 24, 12
Inconsistent Fonts




Saturday, March 24, 12
Inconsistent Navigation




Saturday, March 24, 12
Poor Color Contrast




Saturday, March 24, 12
Too Many Colors




Saturday, March 24, 12
No Clear CTAs
                         (Calls To Action)




Saturday, March 24, 12
Deviating From the
                         Familiar Browser Interface




Saturday, March 24, 12
Long Load Times




Saturday, March 24, 12
404 Errors




Saturday, March 24, 12
Poor Mobile Experience




Saturday, March 24, 12
My Process




Saturday, March 24, 12
Questions To Ask




Saturday, March 24, 12
Who is the audience?




Saturday, March 24, 12
What are the goals of the site?
                     Traffic? Uniques? Length of Stay?




Saturday, March 24, 12
What is the budget?




Saturday, March 24, 12
What is the timeline?




Saturday, March 24, 12
Tools of the Trade




Saturday, March 24, 12
FireFox Plugins

                           Firebug
                         Web Developer




Saturday, March 24, 12
XScope




Saturday, March 24, 12
Color Schemer Studio




Saturday, March 24, 12
CSS Generators

                         http://css3generator.com
                            http://www.css3.me




Saturday, March 24, 12
Site Samples




Saturday, March 24, 12
Huff Po
                         http://huffingtonpost.com




Saturday, March 24, 12
Toastmasters
                         http://toastmasters.org




Saturday, March 24, 12
Mike Ferry
                         http://mikeferry.com




Saturday, March 24, 12
Coming Out Support
                         http://comingoutsupport.com




Saturday, March 24, 12
Essence Expressions
                         http://essenceexpressions.com




Saturday, March 24, 12
Catholic Radio Dramas
                         http://catholicradiodramas.com




Saturday, March 24, 12
Web King
                         http://webking.com




Saturday, March 24, 12
Books




Saturday, March 24, 12
Saturday, March 24, 12
Saturday, March 24, 12
Saturday, March 24, 12
Saturday, March 24, 12
Saturday, March 24, 12
What Can You Do Differently?




Saturday, March 24, 12
Ask questions.




Saturday, March 24, 12
Listen.




Saturday, March 24, 12
Be open to criticism.




Saturday, March 24, 12
Solicit other opinions.




Saturday, March 24, 12
Beta Test.




Saturday, March 24, 12
Revise and refine.
                         Do it early and often.




Saturday, March 24, 12
Steve Zehngut
                             steve@zeek.com

                         http://facebook.com/zengy
                               Twitter: @zengy




Saturday, March 24, 12

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