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Critical Success
Factors in Choosing
an Online
Hosting Platform
       Don Hemenway, AAAS
Critical Success Factors in Choosing an Online Hosting Platform




            Overview of AAAS
            Online Publishing




 2
Critical Success Factors in Choosing an Online Hosting Platform




            Science magazine




 3
Critical Success Factors in Choosing an Online Hosting Platform




            Science NOW




 4
Critical Success Factors in Choosing an Online Hosting Platform




            Science’s
            NextWave




 5
Critical Success Factors in Choosing an Online Hosting Platform




            Science Careers




 6
Critical Success Factors in Choosing an Online Hosting Platform




     Science’s Signal Transduction
     Knowledge Environment




 7
Critical Success Factors in Choosing an Online Hosting Platform




     Science of Aging
     Knowledge Environment




 8
Critical Success Factors in Choosing an Online Hosting Platform




            Goals and Objectives of Online Publishing

            l Stay competitive in the STM marketplace
            l New user services
            l New revenue sources




 9
Critical Success Factors in Choosing an Online Hosting Platform




            Business Model: AAAS

            l Some content free to all
            l Member access as part dues
            l Site licenses
            l Pay per view
            l Staff does regular production work




10
Critical Success Factors in Choosing an Online Hosting Platform




            Business Models: Vendors

            l Fee for services
            l Joint venture on STKE
            l Staff does new development




11
Critical Success Factors in Choosing an Online Hosting Platform




            Critical Factors AAAS wanted
            supported
            l Volume of work
            l Tight schedules
            l Customer service
            l Features and functionalities of sites
            l Costs (ongoing and transition)




12
Critical Success Factors in Choosing an Online Hosting Platform




            Decision Making Process

            l RFP winnows initial vendor list
            l Q&A
            l Evaluate proposals from vendors
            l Q&A
            l Negotiations
            l Decisions



13
Critical Success Factors in Choosing an Online Hosting Platform




            Gotchas

            l If it’s important put it in the Request for Proposal
            l If you want Content Management System
              functionalities for your sites, don’t assume your
              vendor provides them




14
Critical Success Factors in Choosing an Online Hosting Platform




            Gotchas

            l If it’s important put it in the RFP
            l If you want good, solid disaster-recovery plans for
              your sites, don’t assume your vendor provides them




15
Critical Success Factors in Choosing an Online Hosting Platform




            The End

            l Don Hemenway
                dhemenway@aaas.org
                AAAS
                1200 New York Ave., NW
                Washington, DC 20005
                202/326-7094



16
Critical Success Factors in Choosing an Online Hosting Platform




            New user services

            l Alerts
            l Full-text searching
            l Quicker access to content
            l Forums for discussions
            l Databases
                               •   back




17
Critical Success Factors in Choosing an Online Hosting Platform




            New revenue sources

            l Pay-per-view
            l Banner ads
            l Site licenses
            l Data sales



                               •   back


18
Critical Success Factors in Choosing an Online Hosting Platform




            Features

            l Links for CrossRef, ISI, Medline
            l Alerts (subjects, TOCs, jobs, etc.)
            l E-commerce
            l Ad-serving software


                               •   Back




19
Critical Success Factors in Choosing an Online Hosting Platform




            Vendor Proposal Evaluations

            l Quality of overall proposal
            l Ability to meet your requirements
            l How technically sound they appear
            l Price competitiveness
            l Quality of references
            l Similar customers
                               •   Back


20
Critical Success Factors in Choosing an Online Hosting Platform




           Making Complex Decisions




21
Critical Success Factors in Choosing an Online Hosting Platform




         Weighting the Factors




                                                                  back

22

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57 hemenway

  • 1. Critical Success Factors in Choosing an Online Hosting Platform Don Hemenway, AAAS
  • 2. Critical Success Factors in Choosing an Online Hosting Platform Overview of AAAS Online Publishing 2
  • 3. Critical Success Factors in Choosing an Online Hosting Platform Science magazine 3
  • 4. Critical Success Factors in Choosing an Online Hosting Platform Science NOW 4
  • 5. Critical Success Factors in Choosing an Online Hosting Platform Science’s NextWave 5
  • 6. Critical Success Factors in Choosing an Online Hosting Platform Science Careers 6
  • 7. Critical Success Factors in Choosing an Online Hosting Platform Science’s Signal Transduction Knowledge Environment 7
  • 8. Critical Success Factors in Choosing an Online Hosting Platform Science of Aging Knowledge Environment 8
  • 9. Critical Success Factors in Choosing an Online Hosting Platform Goals and Objectives of Online Publishing l Stay competitive in the STM marketplace l New user services l New revenue sources 9
  • 10. Critical Success Factors in Choosing an Online Hosting Platform Business Model: AAAS l Some content free to all l Member access as part dues l Site licenses l Pay per view l Staff does regular production work 10
  • 11. Critical Success Factors in Choosing an Online Hosting Platform Business Models: Vendors l Fee for services l Joint venture on STKE l Staff does new development 11
  • 12. Critical Success Factors in Choosing an Online Hosting Platform Critical Factors AAAS wanted supported l Volume of work l Tight schedules l Customer service l Features and functionalities of sites l Costs (ongoing and transition) 12
  • 13. Critical Success Factors in Choosing an Online Hosting Platform Decision Making Process l RFP winnows initial vendor list l Q&A l Evaluate proposals from vendors l Q&A l Negotiations l Decisions 13
  • 14. Critical Success Factors in Choosing an Online Hosting Platform Gotchas l If it’s important put it in the Request for Proposal l If you want Content Management System functionalities for your sites, don’t assume your vendor provides them 14
  • 15. Critical Success Factors in Choosing an Online Hosting Platform Gotchas l If it’s important put it in the RFP l If you want good, solid disaster-recovery plans for your sites, don’t assume your vendor provides them 15
  • 16. Critical Success Factors in Choosing an Online Hosting Platform The End l Don Hemenway dhemenway@aaas.org AAAS 1200 New York Ave., NW Washington, DC 20005 202/326-7094 16
  • 17. Critical Success Factors in Choosing an Online Hosting Platform New user services l Alerts l Full-text searching l Quicker access to content l Forums for discussions l Databases • back 17
  • 18. Critical Success Factors in Choosing an Online Hosting Platform New revenue sources l Pay-per-view l Banner ads l Site licenses l Data sales • back 18
  • 19. Critical Success Factors in Choosing an Online Hosting Platform Features l Links for CrossRef, ISI, Medline l Alerts (subjects, TOCs, jobs, etc.) l E-commerce l Ad-serving software • Back 19
  • 20. Critical Success Factors in Choosing an Online Hosting Platform Vendor Proposal Evaluations l Quality of overall proposal l Ability to meet your requirements l How technically sound they appear l Price competitiveness l Quality of references l Similar customers • Back 20
  • 21. Critical Success Factors in Choosing an Online Hosting Platform Making Complex Decisions 21
  • 22. Critical Success Factors in Choosing an Online Hosting Platform Weighting the Factors back 22