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1. Dear students get fully solved assignments
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ASSIGNMENT
DRIVE WINETR SUMMER 2015
PROGRAM MBA (Sem 4), MBADS (Sem 4 / Sem 6), PGDHSMN (Sem 2)
SUBJECT CODE & NAME MH0057 – Management of Healthcare Human Resources
SEMESTER 4
BK ID B1321
CREDITS 4
MARKS 60
Note: Answer all questions. Kindly note that answers for 10 marks questions should be
approximately of 400 words. Each question is followed by evaluation scheme.
1 Explain the strategic role of HRM in healthcare.
Answer:Human resources,whenpertainingtohealthcare,can be defined as the different kinds of
clinical andnon-clinical staff responsibleforpublic andindividualhealthintervention[1].Asarguably
the most important of the health system inputs, the performance and the benefits the system can
deliverdependlargelyuponthe knowledge,skillsandmotivationof those individualsresponsible for
delivering health services [1].
Q2 Explain the evolution and broad perspectives of HRM in healthcare in India.
Answer : To begin with, HRM can be accurately termed as a paradigm that is accountable for
administrationstratagemsandactionsthateffectthe relationbetweenemployees and organization
(Schuler, 2000). Human Resource Management encompasses several strategies necessary for
successful managementof the staff membersworkinginthe organization.HRMalsomakessure that
procedures adopted by the organization are suitable and effective. Additionally, Bratton & Gold
(2007) adds to it by stating that there are a

2. 3 Discuss management development in healthcare organisations.
Answer:While deliveringpatientcare has always been a primary goal of health care organizations,
financial outcomeshave longbeenthe metricbywhichsuccessismeasured. Increasingly, however,
healthcare leadersare beingheldaccountable forbothmedical andfinancial outcomes. As a result,
health care executives and providers must understand the determinants of organizational
effectiveness—strategy, finance, operations, and leadership.
Thisleadershipdevelopmentprogramprovidesatransformationallearningexperience that goes far
beyond the traditional debate over health care costs
4 .Define performance appraisal. Explain the components of performance appraisal.
Answer : Performance appraisals sometimes have the reputation of creating tension between a
supervisor and subordinate. However, sound and effective performance reviews share common
components thatmake them positive experiences and maximize the benefit of conducting and
participatinginthem.Emphasizingthe goodand helping an employee on the road to improvement
are important components of effective performance appraisals.
5.Describe HR audit process.
Answer : Phases in HR Audit :
HR audit process is conducted in different phases. These phases include:
1. Pre-Audit Information:
Thisphase involvesthe acquiringandreview of relevantHRmanuals,handbooks,forms,reports and
other information. A pre-audit information
6. Discuss the importance of team work in healthcare services.
Answer : Effective teams are vital for achieving organisational goals and objectives.
Theorganisationalstrategiesforteamfunctionsandrolesdetermine how successful or unsuccessful
teams will be. Harrington-Mackin (1994) emphasised that a team ismeans to an end –an approach

3. for achievingagoal,whetherthat goal is improvedproduction, increased quality, better morale, or
happier customers. Team is governed by rules and
Dear students get fully solved assignments
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