GfWM-Stammtisch-MRN_-_2009-12-03_Hechler_Lessons-Learned-bei-Continental

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Präsentation von Christoph Hechler (Continental AG) über Lessons Learned bei Continental. Präsentation im Rahmen des GfWM-Stammtisch Metropolregion Nürnberg.

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GfWM-Stammtisch-MRN_-_2009-12-03_Hechler_Lessons-Learned-bei-Continental

  1. 1. Lessons Learned at Continental Automotive
  2. 2. Basic Principle of Lessons Learned “Lessons Learned is people reusing experiences of colleagues.” Quality Automotive Continuous Improvement Ronald Breitkopf – Lessons Learned Program Manager lessonslearned.conti.de
  3. 3. What is Lessons Learned? A Lesson Learned IS Knowledge or understanding which is gained by positive or negative experiences Applicable to a specific design,process or decision Designed for reuse Factually and technically correct Positive impact on costs or failures and reinforcement of successes Quality Automotive Continuous Improvement Ronald Breitkopf – Lessons Learned Program Manager lessonslearned.conti.de
  4. 4. Lessons Learned Informal Exchange Lessons Learned Reuse Quality Automotive Continuous Improvement Ronald Breitkopf – Lessons Learned Program Manager lessonslearned.conti.de
  5. 5. Lessons Learned Process Released CA Process Lessons Learned V1.1 http://ca-pkit.auto.contiwan.com:8080/pkit/go/pelement.do?id=1489&type=Process&anon=1 Quality Automotive Continuous Improvement Ronald Breitkopf – Lessons Learned Program Manager lessonslearned.conti.de
  6. 6. Lessons Learned Workflow create Lesson 8D Project Report formal check evaluate LL Workshop LL ... Administrator Draft Lessons Learned Specialist pull & push Lessons Result of Evaluation Tracking Valuable Lesson publish Impact on “Daily Work” Benefit from Lessons e.g. Processes, Checklists, = Everybody Design Guidelines, Reviews, ... send to automatically Integration Department Quality Automotive Continuous Improvement integrate evaluates impact Ronald Breitkopf – Lessons Learned Program Manager on 'Basic Document' lessonslearned.conti.de
  7. 7. Reuse of Lessons Learned Self-directed Alert-Function (daily or weekly) be informed about new experiences in topics you are interested Search in Lessons Learned Database search for solutions at the beginning of a project, milestone or 8D to reduce your effort and to avoid failures Presentation in Q-Meetings take 1 - 3 recent Lessons Learned to discuss and spread important experiences regularly in your Business Unit Excel-Checklists generated out of Lessons Learned DB generate own checklists or use existing ones to document the consideration of Lessons Learned in an easy and structured way Update of existing documents and processes final target of Lessons Learned to assure automatic reuse of Lessons Learned by integrating them into standard documents and processes Quality Automotive Continuous Improvement Ronald Breitkopf – Lessons Learned Program Manager lessonslearned.conti.de
  8. 8. Lessons Learned Survey July/August 2009 Overall importance of Lessons 44 24 15 5 6 33 Learned for our company Benefit of Lessons Learned in your 15 16 21 18 10 12 8 daily work 0% 25% 50% 75% 100% very high - 7 6 5 4 3 2 1- very low 252 / 1057 (24%) Quality Automotive Continuous Improvement Ronald Breitkopf – Lessons Learned Program Manager lessonslearned.conti.de
  9. 9. Continental Automotive Lessons Learned Database Every employee has access to the Lessons Learned Open Database Database. You can search for published Lessons Learned and you can create new Lessons In case of login Learned. problems insert lessonslearned.conti.de your windows account name (e.g. autotestuserx) and your windows password. Quality Automotive Continuous Improvement Ronald Breitkopf – Lessons Learned Program Manager lessonslearned.conti.de
  10. 10. Lessons Learned Example Quality Automotive Continuous Improvement Ronald Breitkopf – Lessons Learned Program Manager lessonslearned.conti.de
  11. 11. Lessons Learned Do Lessons Learned – turn experiences into results lessonslearned.conti.de Quality Automotive Continuous Improvement Ronald Breitkopf – Lessons Learned Program Manager lessonslearned.conti.de

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